RESPONSIBILITIES:

Reporting directly to the Clinical Leader/Manager, the Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business support services for a patient care unit. As a highly organized, self-motivated, results-oriented individual, you will be accountable for:

• Providing administrative and secretarial support to the Clinical Leader/Manager as well as other members of the patient care team;
• Scheduling patient procedures as well as outpatient follow-ups using state-of-the-art computer software;
• Liaising with various hospital departments such as payroll, purchasing, etc. to exchange information and to resolve issues;
• Utilizing computer equipment and various software packages, i.e. word processing, spreadsheets, graphics, etc. to generate a variety of correspondence, reports and documentation;
• Operating multi-line telephones, greeting and receiving visitors (patients, families, etc.) and responding to inquiries including patient safety concerns and taking appropriate corrective action;
• Transcribing and processing physician orders in a timely and efficient manner;
• Collecting unit statistics including nursing workload measurement.

QUALIFICATIONS:

• Medical terminology certificate required.
• Graduate of a recognized Office Administration program or equivalent
• Demonstrated oral English language skills to communicate with patients and team members with the ability to operate multi-line telephones, respond to inquiries and redirect calls as appropriate.
• Excellent communication skills.
• Experience with payroll entry preferred
• Excellent computer experience (Microsoft Package).
• Booking experience preferred
• Periop experience preferred

Must be able to work the following 8 hour day shifts: 07:30-15:30, 08:00-16:00, 08:30-16:30, 09:00-17:00, 09:30-17:30. Shifts are subject to change based on departmental needs.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.