Manager, Enterprise Infrastructure & Cybersecurity (RFT 1.0 FTE)
About the role
Position Information
Posting Number:
ROM25-419E
Title:
Manager, Enterprise Infrastructure & Cybersecurity (RFT 1.0 FTE)
Position Status:
Regular Full-time
FTE:
1.0
Job Schedule:
Days
Department:
Information Technology
Union:
Non-union
Site:
Royal Ottawa Mental Health Centre
About The Royal
As one of Canada’s foremost mental health care and academic health science centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education.
The Manager of Enterprise Infrastructure and Security is responsible for leading the design, implementation, and ongoing management of the organization’s IT infrastructure and cybersecurity strategy. This role ensures enterprise systems, networks, and cloud environments are reliable, scalable, and secure to support business operations and growth. The manager safeguards digital assets, enables secure connectivity, and drives continuous improvement across infrastructure and security domains.
This position is eligible for hybrid work arrangement. On-site presence in our Ottawa office location is currently required 3 days per week.
Duties:
- Oversee daily operations and performance of enterprise infrastructure (networks, servers, storage, cloud). Ensure scalability, resilience, and alignment with business continuity goals.
- Develop and enforce security policies and controls. Monitor threats, manage incident response, and ensure compliance with regulatory and organizational standards.
- Lead and mentor technical teams across infrastructure and security. Manage vendor relationships to ensure quality delivery and strategic alignment.
- Define infrastructure and security roadmaps with IT leadership. Drive initiatives such as cloud migrations, network upgrades, and security enhancements.
- Maintain accurate system documentation and provide regular reports on infrastructure health, security posture, and project progress to senior leadership.
- Lead cross-functional teams, delegate effectively, and foster collaboration.
- Align infrastructure and security initiatives with organizational goals and future needs.
- Analyze and resolve complex infrastructure and security issues across on-prem and cloud.
- Ability to explain technical concepts clearly, prepare concise documentation, and present updates to leadership.
- Manage multiple projects, prioritize tasks, and deliver on time and within budget.
- Assess risks, make informed decisions under pressure, and implement effective controls.
- Stay flexible and current with emerging technologies and cybersecurity trends.
Qualifications:
- Bachelor’s degree in computer science, IT, Cybersecurity, or related field (Master’s preferred).
- 5+ years in IT infrastructure and network operations, including 2+ years in leadership roles (7+ years with progressive responsibility preferred).
- Required: CompTIA Security+, CCNA, Microsoft Certified: Azure Administrator Associate.
- Preferred: CISSP, CISM, CCNP Security, AWS Certified Solutions Architect, ITIL Foundation.
- Enterprise networking (LAN/WAN, VPN, firewalls, routing/switching).
- Cloud platforms (Azure, AWS, Google Cloud). Cybersecurity frameworks (NIST, ISO 27001).
- IAM, SSO, MFA, zero trust architecture.
- SIEM tools, threat detection, infrastructure monitoring, patching, disaster recovery planning.
- DevSecOps practices and automation tools.
- English and French at Level A required for oral comprehension, oral expression, reading, and writing.
Salary Range:
56.29 to 67.22 per hour
Additional Information
- All applicants must provide a recent resume that clearly indicate that they meet the required qualifications.
- The Royal sincerely thanks all applicants for their interest in a career with us; however, only those applicants selected for an interview will be contacted.
- All new hires will be required to obtain a clear and valid Criminal Record or Vulnerable Sector Records Check as a pre-condition of employment.
- The Royal Ottawa Health Care Group is committed to equity and inclusion in the workplace. Our commitment is rooted in the belief that a diverse workforce enhances the quality of care and organizational strength. We encourage applications from members of equity-deserving communities and welcome individuals from all backgrounds. Upon request, accommodations due to disability are available throughout the recruitment process.
About Royal Ottawa Mental Health Centre
The Royal is one of Canada’s foremost mental health care and academic health science centres. Our mandate is simple: to get more people living with mental illness into recovery faster. The Royal combines the delivery of specialized mental health care, advocacy, research and education to transform the lives of people with complex and treatment resistant mental illness. The Royal Ottawa Foundation for Mental Health raises funds that support The Royal’s work while placing a sharp focus on awareness building through the You Know Who I Am campaign.
The Royal Ottawa Health Care Group (ROHCG) is made up of:
* The Royal Ottawa Mental Health Centre (ROMHC) - a new 188-bed state-of-the-art mental health facility located in Ottawa;
* The Brockville Mental Health Centre (BMHC) - a specialized 219-bed psychiatric facility located in Brockville;
* The University of Ottawa Institute of Mental Health Research (IMHR) - home of leading-edge multidisciplinary research programs that investigate the biological and psychological factors contributing to mental illness and innovative ways to treat mental illness;
* Royal Ottawa Place (ROP) - a 96-bed long-term residential care centre located in Ottawa; and
* The Royal Ottawa Foundation for Mental Health - the fundraising organization that supports mental health research, capital projects and equipment purchases on behalf of the Royal Ottawa Health Care Group.
Manager, Enterprise Infrastructure & Cybersecurity (RFT 1.0 FTE)
About the role
Position Information
Posting Number:
ROM25-419E
Title:
Manager, Enterprise Infrastructure & Cybersecurity (RFT 1.0 FTE)
Position Status:
Regular Full-time
FTE:
1.0
Job Schedule:
Days
Department:
Information Technology
Union:
Non-union
Site:
Royal Ottawa Mental Health Centre
About The Royal
As one of Canada’s foremost mental health care and academic health science centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education.
The Manager of Enterprise Infrastructure and Security is responsible for leading the design, implementation, and ongoing management of the organization’s IT infrastructure and cybersecurity strategy. This role ensures enterprise systems, networks, and cloud environments are reliable, scalable, and secure to support business operations and growth. The manager safeguards digital assets, enables secure connectivity, and drives continuous improvement across infrastructure and security domains.
This position is eligible for hybrid work arrangement. On-site presence in our Ottawa office location is currently required 3 days per week.
Duties:
- Oversee daily operations and performance of enterprise infrastructure (networks, servers, storage, cloud). Ensure scalability, resilience, and alignment with business continuity goals.
- Develop and enforce security policies and controls. Monitor threats, manage incident response, and ensure compliance with regulatory and organizational standards.
- Lead and mentor technical teams across infrastructure and security. Manage vendor relationships to ensure quality delivery and strategic alignment.
- Define infrastructure and security roadmaps with IT leadership. Drive initiatives such as cloud migrations, network upgrades, and security enhancements.
- Maintain accurate system documentation and provide regular reports on infrastructure health, security posture, and project progress to senior leadership.
- Lead cross-functional teams, delegate effectively, and foster collaboration.
- Align infrastructure and security initiatives with organizational goals and future needs.
- Analyze and resolve complex infrastructure and security issues across on-prem and cloud.
- Ability to explain technical concepts clearly, prepare concise documentation, and present updates to leadership.
- Manage multiple projects, prioritize tasks, and deliver on time and within budget.
- Assess risks, make informed decisions under pressure, and implement effective controls.
- Stay flexible and current with emerging technologies and cybersecurity trends.
Qualifications:
- Bachelor’s degree in computer science, IT, Cybersecurity, or related field (Master’s preferred).
- 5+ years in IT infrastructure and network operations, including 2+ years in leadership roles (7+ years with progressive responsibility preferred).
- Required: CompTIA Security+, CCNA, Microsoft Certified: Azure Administrator Associate.
- Preferred: CISSP, CISM, CCNP Security, AWS Certified Solutions Architect, ITIL Foundation.
- Enterprise networking (LAN/WAN, VPN, firewalls, routing/switching).
- Cloud platforms (Azure, AWS, Google Cloud). Cybersecurity frameworks (NIST, ISO 27001).
- IAM, SSO, MFA, zero trust architecture.
- SIEM tools, threat detection, infrastructure monitoring, patching, disaster recovery planning.
- DevSecOps practices and automation tools.
- English and French at Level A required for oral comprehension, oral expression, reading, and writing.
Salary Range:
56.29 to 67.22 per hour
Additional Information
- All applicants must provide a recent resume that clearly indicate that they meet the required qualifications.
- The Royal sincerely thanks all applicants for their interest in a career with us; however, only those applicants selected for an interview will be contacted.
- All new hires will be required to obtain a clear and valid Criminal Record or Vulnerable Sector Records Check as a pre-condition of employment.
- The Royal Ottawa Health Care Group is committed to equity and inclusion in the workplace. Our commitment is rooted in the belief that a diverse workforce enhances the quality of care and organizational strength. We encourage applications from members of equity-deserving communities and welcome individuals from all backgrounds. Upon request, accommodations due to disability are available throughout the recruitment process.
About Royal Ottawa Mental Health Centre
The Royal is one of Canada’s foremost mental health care and academic health science centres. Our mandate is simple: to get more people living with mental illness into recovery faster. The Royal combines the delivery of specialized mental health care, advocacy, research and education to transform the lives of people with complex and treatment resistant mental illness. The Royal Ottawa Foundation for Mental Health raises funds that support The Royal’s work while placing a sharp focus on awareness building through the You Know Who I Am campaign.
The Royal Ottawa Health Care Group (ROHCG) is made up of:
* The Royal Ottawa Mental Health Centre (ROMHC) - a new 188-bed state-of-the-art mental health facility located in Ottawa;
* The Brockville Mental Health Centre (BMHC) - a specialized 219-bed psychiatric facility located in Brockville;
* The University of Ottawa Institute of Mental Health Research (IMHR) - home of leading-edge multidisciplinary research programs that investigate the biological and psychological factors contributing to mental illness and innovative ways to treat mental illness;
* Royal Ottawa Place (ROP) - a 96-bed long-term residential care centre located in Ottawa; and
* The Royal Ottawa Foundation for Mental Health - the fundraising organization that supports mental health research, capital projects and equipment purchases on behalf of the Royal Ottawa Health Care Group.