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Lead Officer, Administrative Support

University of Ottawaabout 18 hours ago
Hybrid
Ottawa, ON
CA$72,437 - CA$91,502/year
Senior Level
full_time

About the role

Job Type:

Employee

Duration in Months(for fixed-term jobs):

N/A

Job Family:

Administrative Support

# of Open Positions:

1

Faculty/Service - Department:

Postgraduate Medical Education

Campus:

Roger Guindon Hall

Union Affiliation:

SSUO

Date Posted (YYYY/MM/DD):

2025/08/28

Applications must be received BEFORE (YYYY/MM/DD):

2025/09/08

Hours per week:

35

Salary Grade:

SSUO Grade 09

Salary Range:

$72,437.00 - $91,502.00About the Faculty of Medicine
Welcome to the University of Ottawa Faculty of Medicine, the first and largest bilingual medical faculty in Canada. Our learners have access to state-of-the art facilities and specialized institutions as they learn alongside world-class physicians and scientists. Consistently ranked among the top 10 medical schools in Canada, our faculty is among the top faculties of medicine in the world for research impact in biomedical and health sciences.

Position Purpose:

Oversee the day-to-day operations related to the administration of financial, human, physical and material resources of the sector with the objective of ensuring sound management and providing advice to upper management to support long-term strategic planning. Lead a team of employees whose role is to provide administrative support within these areas in order to ensure a productive and positive environment, and to provide leadership and guidance for more complex issues. May represent senior management on central committees whose mandates are related to the incumbent’s area of responsibility.

Typical Accountabilities:

  • Budget: Oversee the administration of internally and/or externally-funded budgets to ensure compliance with established policies. Analyze financial statements against budgets for various types of funds to identify and address any inconsistencies. Define budget priorities for the sector and provide expert advice to managers on the effective preparation of budgets, budget projections and shortfalls to maximize revenue and contain expenditure. Develop key financial performance indicators and monitor performance.
  • Financial: Oversee the ongoing financial transactions for the sector, to ensure best practices and compliance with established policies. Develop and evaluate business practices and management tools for effective financial control. Act as approval agent for major financial transactions to ensure proper application of policies and to reconcile inconsistencies with budget forecast and actual expenditures.
  • Human resources: Oversee the ongoing activities and processes related to human resources for all employee groups of the sector to ensure best practices and compliance with established collective agreements and policies. In close collaboration with subject matter experts in central Human Resources, provide sound advice to managers and influence making-decision process on HR related issues. Share management tools to strengthen employee engagement within the sector with the objective of maximizing productivity and minimizing turnover. Liaise with Labor Relations department, to lead efforts of conflict resolution for the sector. Act as 2nd level approver for leave requests to ensure compliance with current policies.
  • Payroll: Oversee the ongoing activities and processes related to payroll for all employee groups within the sector to ensure salary accuracy and to reconcile inconsistencies with budget forecast and actual expenditures.
  • Physical and material resources: Oversee the ongoing activities and processes related to physical and material resources management to ensure the best use of space and the availability of equipment required for smooth operations management. Authorize procurement requests for goods and services, obtain estimates and negotiate pricing for products and services, and coordinate with Procurement Services to ensure compliance with supplier contracts.
  • Processes and procedures: Design and implement new or modify existing work methods, procedures and processes and monitor compliance by his/her team for the purpose of continuously improving operations to maximize productivity and effectiveness.
  • Project management: Plan and manage assigned projects. To this end, develop project specifications, identify project steps and track all relevant progress, perform inspections upon project milestones and ensure effective communication among stakeholders, monitor expenses related to the project to ensure that they meet the limits of the budget, highlight and resolve any variance from budget. Manage and monitor the delivery of projects allocated to his/her team.
  • Records management: Implement an effective filing and records management system to preserve confidentiality of the records and ensure that complete and accurate documentation is available for future reference or audit purposes. 9. Reporting: Prepare and analyze various moderately- to highly-complex reports on financial transactions, accounts, payroll, budget projections, and human resources-related data for the sector to provide advice and recommendations to managers and to support long term resources planning. 10. Supervision of others: Supervise work performed by administrative support roles to organize priorities and provide guidance in the attainment of individual objectives.

Knowledge, Experience and Skills

Essential Qualifications:

  • Advanced knowledge of administration, accounting, financial and human resources principles normally acquired through postsecondary studies in a related discipline or an equivalent combination education and work experience
  • Minimum 5 years of demonstrated experience in a similar role

Other Qualifications:

  • Knowledge of computer systems and software including financial systems, spreadsheets, databases, Internet and e-mail
  • Experience in supervision
  • Experience participating in strategic planning
  • Experience in planning, analyzing and controlling budgets
  • Experience in analyzing reports
  • Experience in interpreting, explaining and applying policies and regulations
  • Experience working in a unionized environment and in interpreting collective agreements
  • Ability to produce high quality work under pressure while meeting strict deadlines
  • Strong interpersonal and communication skills
  • Strong organizational skills
  • Bilingualism – French and English (spoken and written)

#LI-Hybrid

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.

About University of Ottawa

Higher Education
1001-5000

À l’Université d’Ottawa, la plus grande université bilingue au monde, la population étudiante peut choisir d’étudier en français, en anglais, ou dans les deux langues. Située au cœur de la capitale du Canada, pays du G8, notre université jouit d’un accès direct aux plus grandes institutions du pays.

Ses avancées dans plusieurs disciplines attirent l’attention du monde entier, un reflet de sa passion pour la découverte et de la place qu’elle occupe parmi les 10 plus grandes universités de recherche du Canada.

The University of Ottawa is the largest bilingual university in the world, where it is possible for students to study in English, in French, or in both languages. Located in the capital of Canada, a G7 nation, we have ready access to the great institutions of our country.

Our breakthroughs in different disciplines attract global attention, reflecting our ranking among Canada’s top 10 research universities and our ongoing drive to discover.