Security Assistant Site Supervisor - Park Place Mall
About the role
Security Assistant Site Supervisor - Park Place Mall
Job Functions:
The Assistant Site Supervisor is assigned responsibility, accountability and authority to monitor all work activities of staff members, to identify and report any problems which could have an impact on the company's service delivery. Maintain a safe and secure environment for staff, contractors and visitors alike. This position provides a critical role determining the appropriate times to perform legal arrests. The Assistant Site Supervisor must be familiar with and follow all current policies and procedures for the mall and Paladin Security.
Job Skills/Requirements:
Responsible for checking to see that site policies and procedures are adhered to, while ensuring guards are following contractual obligations.
Ensure all staff members receive adequate and sufficient information to commence duties at sites.
Monitor, identify and report any health and safety deficiencies on their sites, and instruct all staff in good work safe practices.
Ensure the Guards Orientation Check List is completed within the allotted time frame.
Provides guards with continued and adequate training as it relates to the duties and responsibilities of the position.
Ensure new guards have read and signed the required acknowledgements for the Site Orders, the Security Guard Training Manual and the OH&S Manual. Monitor and identify any staff training or disciplinary issues that arise, bringing them to the attention of the appropriate Manager
Provide constructive feedback and suggestions to the Site Supervisor about any relevant staff issues.
Ensure all email inquiries, requests, etc. are attended and replied to in a timely fashion.
Support all staff to ensure their needs and concerns are addressed as appropriate.
Assist with preparing probationary and yearly staff evaluations
Communicate appropriate information, so any outstanding issues can be resolved.
Monitor daily and nightly incident reports to ensure both relevancy and accuracy.
Ensure that all services provided by site staff, are delivered as per clients’ request.
Ensure that all services provided comply with Paladins Code of Ethics and The Policy and Procedure Manual
Provide a weekly summary of events and issues to the Site Supervisor.
All other duties as requested
Requirements:
Hold a valid security license
Computer literate and able to easily assimilate knowledge of site systems
Excellent communication skills, both written and verbal Strong knowledge of the security functions & requirements at the site
Dependable & professional in all job functions Able to display objectivity and sound judgment
Able to inspire others by knowledge, experience and a willingness to assist
SUPERVISORY RESPONSIBILITIES:
Supervises day-to-day activities; provides training, planning, assigning and directing work; appraise performance, rewarding, and disciplining employees; and addresses complaints and resolving problems.
About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.
Security Assistant Site Supervisor - Park Place Mall
About the role
Security Assistant Site Supervisor - Park Place Mall
Job Functions:
The Assistant Site Supervisor is assigned responsibility, accountability and authority to monitor all work activities of staff members, to identify and report any problems which could have an impact on the company's service delivery. Maintain a safe and secure environment for staff, contractors and visitors alike. This position provides a critical role determining the appropriate times to perform legal arrests. The Assistant Site Supervisor must be familiar with and follow all current policies and procedures for the mall and Paladin Security.
Job Skills/Requirements:
Responsible for checking to see that site policies and procedures are adhered to, while ensuring guards are following contractual obligations.
Ensure all staff members receive adequate and sufficient information to commence duties at sites.
Monitor, identify and report any health and safety deficiencies on their sites, and instruct all staff in good work safe practices.
Ensure the Guards Orientation Check List is completed within the allotted time frame.
Provides guards with continued and adequate training as it relates to the duties and responsibilities of the position.
Ensure new guards have read and signed the required acknowledgements for the Site Orders, the Security Guard Training Manual and the OH&S Manual. Monitor and identify any staff training or disciplinary issues that arise, bringing them to the attention of the appropriate Manager
Provide constructive feedback and suggestions to the Site Supervisor about any relevant staff issues.
Ensure all email inquiries, requests, etc. are attended and replied to in a timely fashion.
Support all staff to ensure their needs and concerns are addressed as appropriate.
Assist with preparing probationary and yearly staff evaluations
Communicate appropriate information, so any outstanding issues can be resolved.
Monitor daily and nightly incident reports to ensure both relevancy and accuracy.
Ensure that all services provided by site staff, are delivered as per clients’ request.
Ensure that all services provided comply with Paladins Code of Ethics and The Policy and Procedure Manual
Provide a weekly summary of events and issues to the Site Supervisor.
All other duties as requested
Requirements:
Hold a valid security license
Computer literate and able to easily assimilate knowledge of site systems
Excellent communication skills, both written and verbal Strong knowledge of the security functions & requirements at the site
Dependable & professional in all job functions Able to display objectivity and sound judgment
Able to inspire others by knowledge, experience and a willingness to assist
SUPERVISORY RESPONSIBILITIES:
Supervises day-to-day activities; provides training, planning, assigning and directing work; appraise performance, rewarding, and disciplining employees; and addresses complaints and resolving problems.
About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.