Job Title: Payroll Agent

Division: Finance and Corporate Services

Reports to: Associate Manager, Payroll Services

Job Summary:

This role will be reporting to the Associate Manager, Payroll Services. The Payroll Agent will be responsible for performing a variety of tasks including collecting, entering, and maintaining accurate records of employee’s earnings and payments. In addition, the Payroll Agent will address payroll related inquiries from employees, contractors, or Unions and will provide resolutions as necessary.

The Payroll Agent will work cross functionally within the organization, such as with the Human Resources and Accounting teams, to provide timely payments and maintain accurate employee information in a confidential manner.

Essential Duties & Responsibilities:

• Coordinate with on site managers/coordinators to resolve any payroll issues in a timely manner.

• Provide Accounting team with required reports for Unions, Government remittances and Contractors’ invoices.

• Verify and validate CBA pay rates during the onboarding process.

• Provide exceptional customer service by addressing and following up with any payroll inquiries and provide resolution in a quick and efficient manner to employees, Contractors and/ or Unions.

• Maintain ‘job’, ‘position’, and ‘department’ codes and create new codes as and when required.

• Ensure payroll information is compliant with the Community Benefits Agreement (CBA).

• Perform day-to-day payroll functions including processing timesheets, time and pay information, and validating the accuracy and completeness of payroll information.

• Ability to work outside of standard working hours. e.g. This role will be required to work during statutory holidays when they fall on a pay-run Monday. Some hours over the weekend to support a pay run Monday will also be required. Any hours worked over the standard working hours will be given back with time in lieu.

• Provide additional administrative support and payroll duties as required.

• All other duties as required.

Qualifications & Years of Experience:

• Qualification or Certificate in Business Administration, Accounting, Payroll, or a related field.

• 1 year experience in Payroll and/or accounting.

• Payroll experience in a complex business environment is an asset.

• Experience working with a unionized workforce and familiarity with collective agreements is an asset.

• An equivalent combination of education and experience may be considered.

Preferred Skills:

• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook skills.

• Highly organized with an ability to manage multiple deadlines.

• Strong written and verbal communication skills.

• Confident in conflict resolution.

• Self motivated individual with a capability to work both independently and in a team.

• Proficient with data entry.

• Strong attention to detail.

• Ability to adapt to organizational, process, and system changes.

Supervisory Responsibilities:

• This role has no supervisory responsibilities.

Work Schedule:

Full time: 37.5 hours per week

Monday – Friday

• This role will be required to work during statutory holidays when they fall on a pay-run Monday. Some hours over the weekend to support a pay-run Monday will also be required. Any hours worked over the standard working hours will be given back with time in lieu.

Hybrid - BCIB currently follows a hybrid schedule where employees work from the office a minimum of three days. Based on the needs and demands of the role, more days may be required.