DSV – Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed.   We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.  Please reach out to Human Resources should you require accommodation during the recruitment process.    Location: CAN - Vaudreuil-Dorion, Rue F.-X.-Tessier Job Posting Title: Supervisor Time Type: Full Time  Compensation:  Salary starting at 60,000$ a year, plus eligible benefits, in accordance with experience and internal equity  This posting is for an existing vacancy and not intended to create a talent pipeline OR This posting is to build a candidate pool for future vacancies in this role Position Summary The Supervisor is responsible for leading and coordinating production associates performing material handling and inventory management. Reporting to the Operations Manager and/or General Manager, this role oversees daily operations to ensure work is completed safely, accurately, and efficiently while meeting customer requirements and service level agreements. The Supervisor provides leadership, coaching, and performance support to associates, promotes continuous improvement, and serves as a key liaison between operations, customers, and site stakeholders.

Education & Experience

Bachelor's degree or equivalent combination of education and experience. 3–6 years of experience in material handling, warehouse operations, logistics, manufacturing, or data center environments. Previous leadership or supervisory experience is preferred. Experience with warehouse management systems (WMS), inventory systems, and Microsoft Office applications. Fluency in both English and French is considered an asset.

Key Responsibilities

Coordinate daily operational activities to ensure production schedules, customer requirements, and service level agreements are achieved. Oversee inventory cycle counts, replenishment activities, material movements, and return processing to maintain inventory accuracy. Monitor the loading and unloading of inbound and outbound freight while ensuring quality and process compliance. Ensure all safety policies, procedures, and regulatory requirements are followed to protect personnel, equipment, and property. Provide coaching, guidance, and technical support to associates while assisting with daily operational activities as required. Monitor work quality, productivity, and adherence to company policies, standard operating procedures (SOPs), and customer requirements. Identify process improvement opportunities and recommend or implement procedural changes that enhance safety, quality, and operational efficiency. Support employee training, cross-training, onboarding, and performance development. Utilize multiple internal systems, dashboards, and warehouse management tools to monitor operational performance and ensure process accuracy. Collaborate with customers, operations leadership, and cross-functional teams to resolve issues, improve service delivery, and support operational objectives. Escalate operational, inventory, or customer issues as needed and assist in developing corrective action plans.

Required Skills & Competencies

Strong leadership, coaching, and team development skills. Excellent interpersonal, customer service, and communication skills with the ability to build positive working relationships across all levels of the organization. Strong analytical, critical thinking, and problem-solving abilities. Ability to prioritize workloads and lead effectively in a fast-paced, time-sensitive environment. Experience monitoring operational metrics and supporting continuous improvement initiatives. Proficiency with warehouse management systems (WMS), inventory systems, Microsoft Office, and operational dashboards. Knowledge of warehouse operations, material handling processes, inventory control, and data center or logistics environments. Highly organized with strong attention to detail and a commitment to quality and safety.

Performance Expectations

Ensure safe, efficient, and compliant daily operations while maintaining a strong safety culture. Meet customer requirements, operational objectives, and service level agreements. Lead, coach, and develop a high-performing team through effective communication and performance management. Maintain inventory accuracy, operational quality, and process compliance. Drive continuous improvement by identifying opportunities to enhance productivity, quality, and customer satisfaction. Foster collaboration, accountability, and operational excellence across the site. Must be able to lift up to 40 pounds.

DSV – Global transport and logistics

Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.  At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

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DSV does not use AI to screen candidates during the recruitment process

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@ca.dsv.com.