Front Desk Manager - Adara Hotel, Whistler, BC
Top Benefits
About the role
Who We Are
At Gibbons Whistler, we’re all aboutMaking People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences.
Everything we do is rooted in ourcore values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence.
The Opportunity
Join Gibbons Whistler as a Front Desk Manager at the Adara Hotel and become the face of hospitality in the heart of Canada’s top mountain resort. This leadership role is all about creating seamless guest experience from pre-arrival to post-departure, whilst coaching, supporting, and inspiring a front desk team to deliver 5-star service every single day.
You’ll be at the center of operations, building strong guest relationships, managing revenue opportunities, and ensuring every experience reflects The Gibbons Way.
Wage and Benefits of the job
-$60,000 - $70,000 salary wagedbased on experience and qualifications plus tips! -50% off food & beverageat all Gibbons venues -**Adventure perks:**20% off The Adventure Group for you and your friends & family -Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos -Wellness perks: 20% off at The Spa at Whistler and a wellness benefit. -Exclusive partner discountsat local Whistler businesses
- Flexible schedules and a supportive team culture
- Access to community events and staff appreciation nights
- Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey.
- Immersive work environment steps from the mountains – we take our core purpose of “Have Fun” very seriously.
What you bring to the table :
- Proven leadership in hospitality, ideally 2+ years in a Front Desk, Guest Services, or Hotel Management role
- Strong organizational and communication skills with a passion for leading people
- A natural ability to create memorable guest experiences from arrival through departure
- Solid financial and scheduling acumen, with the ability to manage budgets and labor targets
- Relationship-building skills to connect with community partners, universities, corporate groups, and wedding planners
- Flexibility to work evenings, weekends, and holidays
- A guest-first mindset and the drive to grow with Gibbons Whistler
Your days will look like:
- Lead, schedule, and support a high-performing Front Desk team
- Deliver 5-star guest service from pre-arrival to post-stay follow-ups
- Own the guest journey—warm welcomes, seamless stays, and memorable farewells
- Execute atmosphere and service checklists with excellence
- Recognize, coach, and develop team members through regular one-on-ones
- Manage labor targets, budgets, and schedules to hit performance goals
- Collaborate with Pricing and Offerings Managers to maximize revenue opportunities
- Build strong community and partner relationships to grow business visibility
Lead the Guest Experience in Whistler
Bring your leadership, hospitality expertise, and passion for people to Gibbons Whistler. Apply today to become our Front Desk Manager and help us deliver unforgettable guest journeys in the heart of the mountains.
At Gibbons Whistler, our core values—Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence—guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy!
Not the right fit? Search for Front Desk Manager jobs in Whistler, BC
About Gibbons Whistler
Gibbons has been celebrating with people since 1979. We operate venues, run festivals and events, brew beer, talk travel and throw parties! Sound good? Find out more about us, and our mountain home at www.gibbonswhistler.com.
Our key to success has been in connecting our team's passion with opportunity… and the opportunities here are endless. Our core purpose is to make people happy. Every day we strive to create more seconds of happiness in the things that we do, for the people we meet, and for the incredible team we are honoured to be surrounded by here in Whistler.
Every year our great community of Whistler is blessed with attracting some of the most talented people from all over the world. At Gibbons we recognize that we are in the people business, because we know that a happy team creates happy energy and this leads to happy guests. It's important to us that we listen to our team and our community. If they are thriving, then we will be too.
We're always looking for fun, outgoing, professional A players with a love for hospitality and the mountains. We're a young, exciting and growing team and if you want to learn about business and leadership while throwing amazing parties in one of the greatest places in the world then contact us at info@gibbonswhistler.com.
Watch this space world – Gibbons is growing.
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Front Desk Manager - Adara Hotel, Whistler, BC
Top Benefits
About the role
Who We Are
At Gibbons Whistler, we’re all aboutMaking People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences.
Everything we do is rooted in ourcore values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence.
The Opportunity
Join Gibbons Whistler as a Front Desk Manager at the Adara Hotel and become the face of hospitality in the heart of Canada’s top mountain resort. This leadership role is all about creating seamless guest experience from pre-arrival to post-departure, whilst coaching, supporting, and inspiring a front desk team to deliver 5-star service every single day.
You’ll be at the center of operations, building strong guest relationships, managing revenue opportunities, and ensuring every experience reflects The Gibbons Way.
Wage and Benefits of the job
-$60,000 - $70,000 salary wagedbased on experience and qualifications plus tips! -50% off food & beverageat all Gibbons venues -**Adventure perks:**20% off The Adventure Group for you and your friends & family -Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos -Wellness perks: 20% off at The Spa at Whistler and a wellness benefit. -Exclusive partner discountsat local Whistler businesses
- Flexible schedules and a supportive team culture
- Access to community events and staff appreciation nights
- Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey.
- Immersive work environment steps from the mountains – we take our core purpose of “Have Fun” very seriously.
What you bring to the table :
- Proven leadership in hospitality, ideally 2+ years in a Front Desk, Guest Services, or Hotel Management role
- Strong organizational and communication skills with a passion for leading people
- A natural ability to create memorable guest experiences from arrival through departure
- Solid financial and scheduling acumen, with the ability to manage budgets and labor targets
- Relationship-building skills to connect with community partners, universities, corporate groups, and wedding planners
- Flexibility to work evenings, weekends, and holidays
- A guest-first mindset and the drive to grow with Gibbons Whistler
Your days will look like:
- Lead, schedule, and support a high-performing Front Desk team
- Deliver 5-star guest service from pre-arrival to post-stay follow-ups
- Own the guest journey—warm welcomes, seamless stays, and memorable farewells
- Execute atmosphere and service checklists with excellence
- Recognize, coach, and develop team members through regular one-on-ones
- Manage labor targets, budgets, and schedules to hit performance goals
- Collaborate with Pricing and Offerings Managers to maximize revenue opportunities
- Build strong community and partner relationships to grow business visibility
Lead the Guest Experience in Whistler
Bring your leadership, hospitality expertise, and passion for people to Gibbons Whistler. Apply today to become our Front Desk Manager and help us deliver unforgettable guest journeys in the heart of the mountains.
At Gibbons Whistler, our core values—Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence—guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy!
Not the right fit? Search for Front Desk Manager jobs in Whistler, BC
About Gibbons Whistler
Gibbons has been celebrating with people since 1979. We operate venues, run festivals and events, brew beer, talk travel and throw parties! Sound good? Find out more about us, and our mountain home at www.gibbonswhistler.com.
Our key to success has been in connecting our team's passion with opportunity… and the opportunities here are endless. Our core purpose is to make people happy. Every day we strive to create more seconds of happiness in the things that we do, for the people we meet, and for the incredible team we are honoured to be surrounded by here in Whistler.
Every year our great community of Whistler is blessed with attracting some of the most talented people from all over the world. At Gibbons we recognize that we are in the people business, because we know that a happy team creates happy energy and this leads to happy guests. It's important to us that we listen to our team and our community. If they are thriving, then we will be too.
We're always looking for fun, outgoing, professional A players with a love for hospitality and the mountains. We're a young, exciting and growing team and if you want to learn about business and leadership while throwing amazing parties in one of the greatest places in the world then contact us at info@gibbonswhistler.com.
Watch this space world – Gibbons is growing.