Top Benefits
About the role
Merchandising Administrator
Pfaff Harley-Davidson, Concord, ON L4K 2M6
Are you passionate about retail, customer experience, and everything Harley-Davidson? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Pfaff Harley-Davidson is looking for a Merchandising Administrator to support our growing retail and e-commerce operations!
Why Pfaff?
At Pfaff Harley-Davidson, part of the Lithia & Driveway family, we believe in delivering exceptional experiences for both our customers and our team. With a strong brand, a loyal customer base, and a collaborative team environment, we’re proud to represent a legendary name in motorcycling. We move fast, think forward, and never settle for average—and we’re looking for someone who’s just as driven.
What You’ll Be Doing:
- Supporting the day-to-day operations of the motorclothes and merchandise department, both in-store and online
- Assisting with inventory management, including receiving, tagging, and organizing new merchandise
- Coordinating e-commerce activity: uploading products, tracking online orders, updating inventory and promotions
- Delivering exceptional customer service in person, over the phone, and via digital platforms
- Helping to maintain a clean, organized, and visually appealing retail environment
- Participating in special events, pop-ups, and seasonal retail campaigns
- Providing administrative and logistical support to the Merchandise Manager
What You Bring:
- 1–2 years of retail experience, preferably in automotive, lifestyle, or automotive accessories
- E-commerce platform experience
- A customer-first mindset with a strong understanding of retail service standards
- Experience working in a fast-paced, high-volume environment
- Passion for the Harley-Davidson brand and lifestyle is a major plus
- Strong organizational skills and attention to detail
- A team player attitude with a willingness to jump in wherever needed
Perks & Benefits:
- Competitive compensation
- Opportunities for career growth within Pfaff and the broader Lithia network
- Employee pricing and discounts
- A chance to work with an iconic brand and a passionate community
About Pfaff Automotive Partners Inc.
Pfaff Automotive Partners started in 1964 out of a desire to provide the best customer service experience in the industry.
In 2021, Pfaff Automotive Group was acquired by Lithia & Driveway, the largest automotive retailer in North America.
With these two powerful brands, we're focused on making buying and servicing a car or motorcycle as easy as possible. This is done with a diverse set of brands and advanced e-commerce capabilities that provide modern customers with an unlimited range of options to suit their needs and lifestyles.
Top Benefits
About the role
Merchandising Administrator
Pfaff Harley-Davidson, Concord, ON L4K 2M6
Are you passionate about retail, customer experience, and everything Harley-Davidson? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Pfaff Harley-Davidson is looking for a Merchandising Administrator to support our growing retail and e-commerce operations!
Why Pfaff?
At Pfaff Harley-Davidson, part of the Lithia & Driveway family, we believe in delivering exceptional experiences for both our customers and our team. With a strong brand, a loyal customer base, and a collaborative team environment, we’re proud to represent a legendary name in motorcycling. We move fast, think forward, and never settle for average—and we’re looking for someone who’s just as driven.
What You’ll Be Doing:
- Supporting the day-to-day operations of the motorclothes and merchandise department, both in-store and online
- Assisting with inventory management, including receiving, tagging, and organizing new merchandise
- Coordinating e-commerce activity: uploading products, tracking online orders, updating inventory and promotions
- Delivering exceptional customer service in person, over the phone, and via digital platforms
- Helping to maintain a clean, organized, and visually appealing retail environment
- Participating in special events, pop-ups, and seasonal retail campaigns
- Providing administrative and logistical support to the Merchandise Manager
What You Bring:
- 1–2 years of retail experience, preferably in automotive, lifestyle, or automotive accessories
- E-commerce platform experience
- A customer-first mindset with a strong understanding of retail service standards
- Experience working in a fast-paced, high-volume environment
- Passion for the Harley-Davidson brand and lifestyle is a major plus
- Strong organizational skills and attention to detail
- A team player attitude with a willingness to jump in wherever needed
Perks & Benefits:
- Competitive compensation
- Opportunities for career growth within Pfaff and the broader Lithia network
- Employee pricing and discounts
- A chance to work with an iconic brand and a passionate community
About Pfaff Automotive Partners Inc.
Pfaff Automotive Partners started in 1964 out of a desire to provide the best customer service experience in the industry.
In 2021, Pfaff Automotive Group was acquired by Lithia & Driveway, the largest automotive retailer in North America.
With these two powerful brands, we're focused on making buying and servicing a car or motorcycle as easy as possible. This is done with a diverse set of brands and advanced e-commerce capabilities that provide modern customers with an unlimited range of options to suit their needs and lifestyles.