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Support Worker - HART Hub

Thunder Bay, ON
Mid Level
contract
full_time

Top Benefits

Competitive salary
Health Care of Ontario Pension Plan
Group health benefits

About the role

HART Hub Support Worker

1.0 FTE Contract to March 31st 2028

Thunder Bay Site

Be a Part of a Transformative Team at the New Homelessness & Addictions Treatment (HART) Hub!

Are you passionate about making a real difference in the lives of those facing homelessness and addiction? Do you want to be at the forefront of a brand-new initiative that’s set to revolutionize care and support for some of the most vulnerable individuals in our community? If so, we want you to be part of our innovative, compassionate, and dynamic team!

We are opening the doors to a state-of-the-art treatment hub designed to provide comprehensive support and resources that address the root causes of homelessness and addiction. We are currently seeking a 1.0 FTE Support Worker who will be responsible for engaging with clients and interdisciplinary care team members to foster a community-led approach to care at the HART Hub. The Support Worker will provide unique support for clients, advocate for client needs, and assist with relationship building, transportation and accessing health/social services.

One of a network of provincial community health centres, the NorWest Community Health Centres is a community based, non-profit organization funded by Ontario Health, emphasizing access to primary health care and prevention programs and services. The position has a competitive salary, the Health Care of Ontario Pension Plan and an excellent group health benefit package.

QUALIFICATIONS:

  • Knowledge of community services and resources, and strong advocacy skills.
  • Proven experience with overdose prevention and response, and training/experience with Naloxone administration.
  • Experience and knowledge of substance use, harm reduction education, and homelessness. Lived experience is considered an asset in this role.
  • Demonstrated ability to de-escalate conflict and strong communication skills.
  • Confidence in asserting oneself and maintaining strong boundaries.
  • Open, non-judgmental and willing to learn.
  • Awareness of and sensitivity to health issues particularly within populations who face barriers to accessing care (under housed, living with mental health challenges or diagnoses, current or past substance use, complex health histories, 2SLGBTQIA+, newcomers, non-insured).
  • Proficiency in the use of computers and various software applications.
  • A vehicle and a valid driver’s licence is an asset.

How to Apply:
Please visit https://norwestchc.org/team/

The deadline for applicants is Friday October 03, 2025

This position will remain open until filled.

Please submit your cover letter, resume and three work reference contacts with your online application.

Cover letters can be addressed to:
Debbie Inman, Manager of Human Resources CHRL

NorWest Community Health Centres

525 Simpson Street

Thunder Bay, Ontario P7C 3J6

FAX: 807-622-7637

www.norwestchc.org

NWCHC’s is an equal opportunity employer. We thank all applicants for their interest but only those selected for an interview will be contacted. Upon request, accommodations due to a disability are available throughout the selection process.

About NorWest Community Health Centres

Hospitals and Health Care
11-50

NorWest Community Health Centres exists to respond to individual and local community needs by providing a range of services that improve the health and well-being of people and their communities.