Assistant Director, Digital Services
About the role
Salary Range: $108,500.00 to $144,300.18 per annum
Reports to: Director, Digital Services
Union/Excluded: Excluded
*This position may be reviewed to confirm exclusion from BCGEU membership.
Security Screening: Required
Job Type: Regular full time
Additional Info: An eligibility list to fill future vacancies may be
established. Testing may be required. Lesser qualified applicants may be appointed at a lower level.
We are seeking an Assistant Director, Digital Services to join our team
in Victoria, British Columbia, Canada.
As the Assistant Director, Digital Services, you will provide strategic
leadership, operational oversight, and people management to cross-functional teams that deliver and support critical digital and business solutions across the organization. You will foster a culture of innovation, accountability, continuous improvement and service excellence, ensuring your teams’ services, processes, and technologies meet the evolving needs of members, employers, and corporate stakeholders.
You will be accountable for the quality and effectiveness of services provided
by your teams, including building and continuously improving practice methodologies. Acting as a key liaison between business and IT, your teams will deliver solutions and operational support across Member, Employer, Retirement Management, Pension Administration/Operations, Corporate, and IT Services.
You will lead team leads, business analysts and QA/tester and oversee the
creation, implementation, and continuous improvement of branch practice areas, including business analysis, requirements management, testing, functional design, production, and operational support.
Hybrid Work Model
This position is located in our Victoria, BC office. You will have the
flexibility to work part of the time on-campus and part of the time off-campus.
The requirement for on-campus presence is a minimum of 40% of your schedule in a
month. Additional requirements are determined by the role functions and operational needs of each business area.
BC Pension Corporation is one of the largest professional pension service
providers in Canada. We serve over 780,000 active and retired members and more than 1,000 plan employers, paying out more than $540 million in benefits each month (over $6.5 billion a year) to over 240,000 retirees. One in eight BC citizens is a member of one of the five pension plans we serve.
Services include providing plan information to members and employers, managing
contributions and member records, paying pension benefits, and providing policy, financial and communication services to plan boards. We are a community of dedicated professionals who share common beliefs about client service and a desire to make our organization an even better place tomorrow than it is today.
The Information and Technology Services (ITS) division is responsible for
delivering professional, highly available, and secure information services that allow the business to operate and transform.
Within ITS, the Digital Services branch helps clients achieve their business
objectives by leveraging the most appropriate IT solutions. The branch is a trusted partner that empowers business-driven innovative enabled by technology, with a mission to deliver high-quality analysis and digital consulting services.
The branch is comprised of cross-functional service delivery teams committed to
effective and efficient digital service delivery, within three practice areas: Digital Consulting & Design, Quality Assurance, and Production Support.
Not the right fit? Search for Assistant Director, Digital Services jobs in Victoria, British Columbia, Canada
About BC Pension Corporation
There is more to Pension Corporation than you might think. We are an award-winning organization with meaningful purpose-driven work, where staff have impact and create peace of mind for those we serve. We have cultivated an outstanding community rooted in respect, where employees are inspired to have courage, take action, and be at their best every day.
Our nine-year strategic plan, Plan 20|30: Our Future is Insight, will guide us from 2021 to 2030. To learn about our aspirations and objectives and how you can be a part of a people-focused organization that is grounded in operational excellence, visit bcpensioncorp.ca.
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Assistant Director, Digital Services
About the role
Salary Range: $108,500.00 to $144,300.18 per annum
Reports to: Director, Digital Services
Union/Excluded: Excluded
*This position may be reviewed to confirm exclusion from BCGEU membership.
Security Screening: Required
Job Type: Regular full time
Additional Info: An eligibility list to fill future vacancies may be
established. Testing may be required. Lesser qualified applicants may be appointed at a lower level.
We are seeking an Assistant Director, Digital Services to join our team
in Victoria, British Columbia, Canada.
As the Assistant Director, Digital Services, you will provide strategic
leadership, operational oversight, and people management to cross-functional teams that deliver and support critical digital and business solutions across the organization. You will foster a culture of innovation, accountability, continuous improvement and service excellence, ensuring your teams’ services, processes, and technologies meet the evolving needs of members, employers, and corporate stakeholders.
You will be accountable for the quality and effectiveness of services provided
by your teams, including building and continuously improving practice methodologies. Acting as a key liaison between business and IT, your teams will deliver solutions and operational support across Member, Employer, Retirement Management, Pension Administration/Operations, Corporate, and IT Services.
You will lead team leads, business analysts and QA/tester and oversee the
creation, implementation, and continuous improvement of branch practice areas, including business analysis, requirements management, testing, functional design, production, and operational support.
Hybrid Work Model
This position is located in our Victoria, BC office. You will have the
flexibility to work part of the time on-campus and part of the time off-campus.
The requirement for on-campus presence is a minimum of 40% of your schedule in a
month. Additional requirements are determined by the role functions and operational needs of each business area.
BC Pension Corporation is one of the largest professional pension service
providers in Canada. We serve over 780,000 active and retired members and more than 1,000 plan employers, paying out more than $540 million in benefits each month (over $6.5 billion a year) to over 240,000 retirees. One in eight BC citizens is a member of one of the five pension plans we serve.
Services include providing plan information to members and employers, managing
contributions and member records, paying pension benefits, and providing policy, financial and communication services to plan boards. We are a community of dedicated professionals who share common beliefs about client service and a desire to make our organization an even better place tomorrow than it is today.
The Information and Technology Services (ITS) division is responsible for
delivering professional, highly available, and secure information services that allow the business to operate and transform.
Within ITS, the Digital Services branch helps clients achieve their business
objectives by leveraging the most appropriate IT solutions. The branch is a trusted partner that empowers business-driven innovative enabled by technology, with a mission to deliver high-quality analysis and digital consulting services.
The branch is comprised of cross-functional service delivery teams committed to
effective and efficient digital service delivery, within three practice areas: Digital Consulting & Design, Quality Assurance, and Production Support.
Not the right fit? Search for Assistant Director, Digital Services jobs in Victoria, British Columbia, Canada
About BC Pension Corporation
There is more to Pension Corporation than you might think. We are an award-winning organization with meaningful purpose-driven work, where staff have impact and create peace of mind for those we serve. We have cultivated an outstanding community rooted in respect, where employees are inspired to have courage, take action, and be at their best every day.
Our nine-year strategic plan, Plan 20|30: Our Future is Insight, will guide us from 2021 to 2030. To learn about our aspirations and objectives and how you can be a part of a people-focused organization that is grounded in operational excellence, visit bcpensioncorp.ca.