Typical Day in Role:

• Collaborate with product owners, stakeholders, and development teams to understand business needs and goals.

• Facilitate requirements-gathering sessions, workshops, and meetings to elicit, analyze, and prioritize requirements.

• Provide high-level and detailed estimates for small to medium-sized projects.

• Create and maintain product backlogs, user stories, and acceptance criteria using Agile techniques.

• Refine and prioritize backlog items based on feedback, business value, and technical feasibility.

• Support development teams during sprint planning, grooming, and review sessions.

• Analyze and document complex business processes and system flows to identify gaps and optimization opportunities.

• Collaborate with UX designers, architects, and developers to design solutions aligned with technical standards.

• Conduct testing and validation of software features to ensure they meet requirements and are defect-free.

• Facilitate problem-solving discussions and ensure clear communication between business and IT teams.

• Maintain consistent and accurate translation of requirements throughout all SDLC phases.

• Share insights to improve engineering practices and drive continuous improvement.

• Communicate project progress, risks, and issues to stakeholders for timely decision-making.

Must Have Skills:

1. 10+ years relevant working experience in technology space

2. 4+ years of experience as a Business Systems Analyst in IT solution development

3. 3+ years’ Experience with Agile and Lean methodologies and frameworks

4. 3+ years’ Experience with tools like JIRA, Confluence

5. 1+ years’ experience with UX principles and system architectu

Nice-To-Have Skills :

1. Experience in digital banking or financial services.

2. Exposure to mobile and web application development

Soft Skills Required:

• Clear, confident communication and collaboration across teams

• Exceptional analytical, logical thinking, and problem-solving skills

• High attention to detail and ability to maintain consistency across documentation.

• Ability to simplify complex situations and navigate ambiguity.

• Strong communication and collaboration skills

• Comfortable managing multiple initiatives simultaneously.

• Continuous learner who stays current with tools and approaches.

• Ability to influence and drive process improvements.

Education:

Degree in Engineering or Computer Science preferred.

Agile certifications asset