Company Overview:

For over 75 years enCompass has been building safe and inclusive communities by supporting individuals to navigate change – and lead healthy, meaningful lives. We provide wholistic services and wraparound supports that address the root causes of crime and social disorder. We do this through preventative and restorative activities including release planning, housing, safety planning, employment transition, education, substance recovery, cultural supports and more. By exemplifying care, compassion and understanding, we are laying the foundations for positive change.

We are a values-driven organization that supports clients from a strength-based approach. If your values are aligned with our core values listed at: https://myencompass.ca/about-us/who-we-are/ , please consider joining our team.

Position Summary:

Reintegration Services plays a crucial role within the Community Safety and Well-being (CSWB) division of enCompass, assisting individuals with their willingness to participate in desistance of criminal behaviour in the Edmonton Community. This position involves working directly with Provincial Correctional Facilities to develop appropriate case management strategies for each individual. Reintegration Services provides community-based targeted interventions to reduce client contact with the justice system and to foster client involvement with interventions that will address their needs, such as education, employment training, financial support, treatment, housing and pro social supports.

Program End Date:

June 30, 2026 (for Position 1) and May 24, 2026 (for Position 2)

Responsibilities:

• Ongoing case management with the clients to foster coordinated and timely services that meet the client’s basic needs
• Ongoing response along with consultation and collaboration with multiple professionals and agencies within the community to develop effective safety and support systems for clients as well as the public
• Work with clients who are incarcerated to implement reintegration plans to ensure smooth transition back into the community using a trauma informed lens approach
• Accurately update case notes and maintain documentation in a timely manner, ensuring compliance with organizational standards and regulatory requirements
• Ensure ongoing follow-up for clients by connecting with various agencies to ensure completion of tasks
• Refer and assist client with completion of application processes and referrals when necessary, including but not limited to detox facilities, addictions recovery treatment programs, employment/educational programs and mental health programs
• Maintain accurate and up to date data collection, data entry within a database and completing of any program assessments and surveys as directed
• Create and maintain a strong and professional working relationship with probation officers, social workers, correctional services workers and other professionals
• Communicate pertinent information to supervisor and other staff as necessary
• Comply with enCompass Policies and Procedures

Qualifications / Skills:

• Degree or Diploma in Human Services or related field
• Minimum of 3 years relevant experience working with complex, high risk populations.
• Strong understanding and knowledge of community resources, knowledge of issues faced by high risk individuals who have experienced significant trauma with high criminogenic factors and are now experiencing homelessness, poverty, and both mental health conditions and substance use
• Strong leadership, teamwork and effective interpersonal and communication skills
• Proven ability to accurately and consistently update case notes, ensuring timely and through record-keeping
• Proficient in entering, navigating and updating databases
• General proficiency in computer use and utilizing an assortment of Microsoft Office suite of products (Word, Excel, PowerPoint, Teams, Outlook- Web and Desktop)
• Experience working with and understanding the unique challenges that Indigenous and multicultural individuals and families face, particularly those with significant criminal histories
• Effective risk management, advocacy in systems and group facilitation
• Demonstrated ability to navigate complex institutional systems, processes, and digital platforms effectively
• Proven digital literacy skills, including the ability to adapt to new technologies, leverage digital tools for communication, collaboration, and service delivery, and support digital inclusion using a trauma informed lens
• Clean Criminal Record Check, Enhanced Security Clearance and Children Intervention Check
• Standard First Aid and CPR, Suicide Intervention and Crisis Intervention and De-escalation Training
• Valid Class 5 Alberta driver’s license with a safe, operating vehicle, clean drivers abstract, and must have 2 million liability insurance

Conditions of Employment:

• The hours of work are Monday to Friday and works a 37.5-hour work week, with some evening and weekend availability to assist with emergency client situations
• The offices will be located at Transition Place Building and/or the Edmonton Remand Centre
• The positions is contingent upon funding and the program's continuation. While the end date is set for June 30, 2026 for position 1 and May 24, 2027 for position 2. There may be opportunities for renewal or extension based on program needs.
• Candidates should be open to potential adjustments to the end date based on program requirements.

What we offer

• The salary range for this position is: $52,020.00 to $61,383.60 annually
• enCompass strives to provide a meaningful work environment through the following:
  • Strong focus on employee wellness and work-life balance
  • Service recognition and employee awards
  • Professional development opportunities
  • Staff team building and appreciation days
  • Competitive health, dental and RRSP benefits

Please include how you heard about the position in the cover letter. Resumes without a cover letter will not be considered.

Only those selected for interviews will be contacted

Building Safe, Inclusive Communities.

enCompass is committed to achieving a diverse workforce and strongly encourages applications from people of Indigenous heritage, and people from culturally diverse backgrounds.