Top Benefits
About the role
Benefits:
-
Competitive salary
-
Dental insurance
-
Free food & snacks
-
Free uniforms
-
Health insurance
Handyman Connection of Victoria is locally owned and family operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast-paced local office of an International Franchise with an opening for a full time Service Coordinator/ Customer Service Representative
Our customers are seeking additional office support for our growing business. We are now seeking a top-notch Service Coordinator who can take on the role of keeping our craftsmen and customers on track! In this position, we are looking for the best of the best in Victoria to take on this fun and challenging role! This person will have an upbeat attitude and willingness to help the team. Here’s why we want you to work with us!
What You Will Receive
- Earn competitive pay depending on your skills, experience, and availability
- Work during traditional business hours
- Professional small office with a family, friendly touch
- Excellent training and support to set you up for success
- Business casual attire atmosphere
Responsibilities
- Dedication to excellent customer service
- Able to manage small business details while working independently
- Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
- Experience handling smaller projects to completion
- Ability to multi-task in a fast paced environment
Qualifications
- Strong telephone and written communication skills.
- Outgoing personality; enjoys working with people
- Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.
- (1+) years experience working in a Call Center or Customer Service Role preferred
- Knowledge of home repair and light remodeling a plus
If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of Victoria!
About Handyman Connection
At Handyman Connection, we focus on one thing: consistent delivery of first-class craftsmanship and superior customer service. It’s that simple. Whatever your home improvement project – whether you need something installed, built, repaired or maintained – we have the experts to get the job done right, every time.
Homeowners trust Handyman Connection to consistently deliver on our promise. Because we’re not just proud of our workmanship – we guarantee it.
CORE PURPOSE: The relentless pursuit of building meaningful, lifetime relationships.
CORE COMPETENCY: To consistently connect skilled service professionals to customers with a variety of small to medium home improvement needs at the local level.
OUR VISION: To be the Lifetime Connection for all of our customers' home improvement needs.
CORE VALUES: Deliver on Our Commitments; Respect the Connections; Have Price in What We Do; Practice Continuous Improvement
Top Benefits
About the role
Benefits:
-
Competitive salary
-
Dental insurance
-
Free food & snacks
-
Free uniforms
-
Health insurance
Handyman Connection of Victoria is locally owned and family operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast-paced local office of an International Franchise with an opening for a full time Service Coordinator/ Customer Service Representative
Our customers are seeking additional office support for our growing business. We are now seeking a top-notch Service Coordinator who can take on the role of keeping our craftsmen and customers on track! In this position, we are looking for the best of the best in Victoria to take on this fun and challenging role! This person will have an upbeat attitude and willingness to help the team. Here’s why we want you to work with us!
What You Will Receive
- Earn competitive pay depending on your skills, experience, and availability
- Work during traditional business hours
- Professional small office with a family, friendly touch
- Excellent training and support to set you up for success
- Business casual attire atmosphere
Responsibilities
- Dedication to excellent customer service
- Able to manage small business details while working independently
- Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
- Experience handling smaller projects to completion
- Ability to multi-task in a fast paced environment
Qualifications
- Strong telephone and written communication skills.
- Outgoing personality; enjoys working with people
- Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.
- (1+) years experience working in a Call Center or Customer Service Role preferred
- Knowledge of home repair and light remodeling a plus
If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of Victoria!
About Handyman Connection
At Handyman Connection, we focus on one thing: consistent delivery of first-class craftsmanship and superior customer service. It’s that simple. Whatever your home improvement project – whether you need something installed, built, repaired or maintained – we have the experts to get the job done right, every time.
Homeowners trust Handyman Connection to consistently deliver on our promise. Because we’re not just proud of our workmanship – we guarantee it.
CORE PURPOSE: The relentless pursuit of building meaningful, lifetime relationships.
CORE COMPETENCY: To consistently connect skilled service professionals to customers with a variety of small to medium home improvement needs at the local level.
OUR VISION: To be the Lifetime Connection for all of our customers' home improvement needs.
CORE VALUES: Deliver on Our Commitments; Respect the Connections; Have Price in What We Do; Practice Continuous Improvement