Major Tom is a full-service agency based in Vancouver, with a team spread across Canada, here to help organizations thrive as digital marketing gets more complex. Our roster of clients includes Little Potato Company, Canuck Place, Mission Hill Winery, Westland Insurance, and Giants of Africa.

Who We Are We're a group of people who create work we're proud of, for folks we believe in. Our team is made up of industry specialists across strategy, media, development, and creative. We share a belief that passion and accountability are what deliver exceptional work. Our biggest heroes bring humility, an open mind, and a positive attitude every single day. Our informal but professional group genuinely cares about one another, and you can bet we'll care about you, too. For more on our culture, check us out on Glassdoor, LinkedIn, and Instagram.

The Role We're looking for a talented designer to join our creative team. Two of the biggest parts of our work are building brands and designing for the web, and we're honest about the fact that great designers come at this from different angles. Maybe you think of yourself as a brand designer. You love shaping visual identities, the systems that hold them together, and the story that makes them land with a client. Or maybe you think of yourself as a UI designer with some UX in your toolkit. You love crafting interfaces, getting the details right, and backing your decisions with a clear rationale. Both are exactly what we're after. If you're strong across both, even better.  We're hiring for the person, not a checklist. The right fit, someone whose craft we admire and who clicks with the team, will get the role. From there, we shape the work around your strengths and give you room to grow on the other side, with support from our art director and the wider creative team. You'll work closely with people across the agency, from account managers to developers to UX designers. How someone fits the team matters to us a great deal. We want a collaborator who takes pride in the work, holds their own when pitching ideas to clients, and makes the people around them better.  One more thing, and it counts for a lot here. AI is now part of how we work, in both our creative and our production processes, and the industry is still figuring out what that means. We're after someone curious and adaptable, the kind of person who likes to try things, learn quickly, and roll with an industry that keeps changing. That mindset matters to us as much as any single skill.

To learn more, check out our Pocket Guide to Agency Life at Major Tom [https://www.majortom.com/mercury-blog/job-hunting-your-pocket-guide-to-agency-life-at-major-tom].

Compensation: $65,000 to $85,000, plus benefits Location: Canada

We're open to applicants across the country. We currently have team members working remotely in British Columbia, Ontario, Manitoba, and Alberta. Our Vancouver team can work from home or the office. Major Tom is committed to equal opportunity and fair treatment for all. The company prohibits discrimination on the basis of age, race, disability, ethnicity, marital or family status, national origin, religion, gender, sexual orientation, veteran status, genetic information, gender identity, medical condition, or any other characteristic protected by law.  Major Tom welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodations, please contact hr@majortom.com [send%20to:hr@majortom.com]  The Must-Haves

• Minimum 3 years of design experience, ideally in an agency, and the ability to produce high-quality work from day one
• Real strength in at least one of brand design or UI design with some UX, and a genuine interest in growing the other
• Strong design fundamentals: typography, composition, and visual systems
• Expert command of Adobe Creative Cloud and Figma
• Experience in presenting to and collaborating with clients in a clear, plain way
• An adaptable, curious attitude, including an openness to AI tools and new ways of working
• A collaborative, low-ego way of working, and the kind of attitude that makes a team better
• Comfort working both on a team and on your own
• A genuine enjoyment of research and getting deep into unfamiliar topics
• Candidates must provide a link to a portfolio that shows their craft and the thinking behind their decisions

Not Deal-Breakers, but Assets

• Strength across both brand and UI, rather than one
• A clear understanding of UX methods and an appreciation for user-centred design
• A working understanding of front-end development and what you can and can't do as a designer
• The ability to produce illustrations in a range of styles
• Experience using AI tools for research or creative work
• A passion for photography or videography
• Experience with traditional mediums
• Knowledge of digital marketing strategy and tactics
• The ability to produce motion graphics in After Effects or a similar tool
• Video editing experience in Premiere Pro or a similar tool
• Any other creative skill sets. We always find them interesting

As a member of our Creative team, you'll work closely with people across the agency — from account managers to developers to UX designers — to create compelling solutions to our clients' challenges. You're the type to take pride in your work, hold your own when pitching ideas to clients, and thrive on collaboration to get to the best outcome possible.

Depending on where your strengths sit, you'll do some mix of:

• Design user interfaces for websites and platforms, with the detail and rationale that make them work

• Concept new creative and advertising ideas for use across digital channels

• Develop brand identity concepts, utilizing visual design systems and graphic elements to bring them to life

• Produce digital and traditional assets for marketing campaigns

• Make strategic recommendations to clients, and back them with clear thinking

• Grow your craft across both brand and web over time, with support from the team

• Contribute to UI design for a wide range of websites and platforms as part of our web process

• Stay current on industry trends, tools, and new platforms and channels

• Paid time off and bonus time off during the holiday season to spend time with your loved ones without thinking about work. 

• Flexible working hours and work-from-home options. You know how and when you work best, and we trust you to do it.

• Comprehensive medical benefits, including a healthcare spending account and employee assistance program, so you can take care of yourself and your family.

• Access to LinkedIn Learning and support in your professional development because we want to help you achieve your goals. 

• A wellness program including weekly meditation so you can take care of your mind. 

• Regular Lunch and Learns covering a vast array of topics all designed to keep you informed on the industry and our agency. 

• Access to internal committees. These committees ensure that everyone within our agency has the opportunity to learn about the different facets of our organization. Are you a project manager fascinated by work in the creative department? No problem, sign up and see how it’s done.