Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

Department:

Operational Accounting

Position Type:

Full-Time Support

Salary Range:

$34.60-$39.93-Hourly

Scheduled Weekly Hours:

36.25

Anticipated Start Date:

January 12, 2026

Length of Contract:

n/a

Posting Information

Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration.

Posting Closing Date:

December 14, 2025

Please note: jobs are posted until 11:59 pm on the job closing date.

Job Description:

Reporting to the Manager, Operational Accounting, the incumbent is accountable for monitoring student and sponsor accounts receivable and provides back-up and support for trade receivables collections. The incumbent is considered to be the primary contact to address and resolve numerous inquiries and requests from students, College Departments/Staff and outside agencies.

The incumbent is responsible for the reconciliation of overdue accounts while maintaining concise yet thorough collection notes and providing accurate reporting regarding collection efforts and results. In addition, the incumbent will participate in establishing collections procedures while recommending process improvements as identified while carrying out daily tasks.

Duties and Responsibilities:

• Monitor overdue student and sponsor accounts, including reporting, analysis, and collection activities.
• Initiate and manage placements with external collection agencies and apply payments.
• Prepare journal entries, adjustments, and monthly delinquent notices.
• Prepare, verify, and reconcile sponsor invoices and resolve discrepancies.
• Provide client service to students, staff, sponsors, and outside agencies with discretion.
• Negotiate payment arrangements and explain College policies and procedures.
• Prepare monthly reporting on overdue accounts and collection effectiveness.
• Recommend process improvements and collaborate with departments across the College.
• Provide guidance to colleagues and back-up support for trade receivables.

Required Qualifications:

• Minimum three (3) year diploma or degree in Accounting or Business (or equivalent);

• Minimum five (5) years of progressively senior experience in accounts receivable, collections, and general accounting in a computerized accounting office setting;

• Previous experience dealing with post-secondary educational clients would be considered an asset

• Advanced Excel skills; strong proficiency with Student Information Systems and Workday;

• Ability to analyze complex account issues, interpret policies, and recommend solutions;

• Strong communication skills for explaining financial information and resolving inquiries;

• Strong customer service orientation with an ability to communicate in a clear, student-friendly manner;

• Excellent time management, prioritization, and ability to work independently;

• Ability to manage challenging conversations with diplomacy and professionalism;

• Understanding of FOIP (The Freedom of Information and Protection of Privacy Act) and confidentiality requirements;

• Ability to work in a high-interruption environment and maintain accuracy.

• This position is paid at Payband G

• Vacancy is for P02113

This position is eligible for hybrid work with one (1) day a week on-site in conjunction with the College's Flexible Work Arrangement**Policy.

https://www.algonquincollege.com/policies/hr26/

(subject to change).

Algonquin College values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. If you require accommodation during the recruitment process please contact the Human Resources department at humanresources@algonquincollege.com. While we thank all those who apply, only those to be interviewed will be contacted.