Facility Operations Technician
About the role
About The Organization At Ronald McDonald House BC and Yukon, we envision a province where families stay close to their sick children. Today, 2 out of 3 Canadians live in a city or town without a children’s hospital. Our Mission is to give sick children the healing power of being together with family.
As a champion of family-centered care, we enable access to children’s hospitals by providing families with accommodation, meals, and wellness programs that support their emotional and physical well-being during one of life’s most difficult times.
Since opening our first 13-bedroom House in Vancouver in 1983, Ronald McDonald House BC and Yukon has continued to grow to meet the rising need for support. In 2014, we opened a new 73-bedroom House on the grounds of BC Children’s Hospital, along with a 2,000 sq. ft. Ronald McDonald Family Room inside Surrey Memorial Hospital. In 2025, we expanded once again, opening a new Family Room at Royal Inland Hospital in Kamloops, bringing comfort, care, and a place to rest to families in the BC Interior.
Ronald McDonald House BC and Yukon is planning for even greater impact. With exciting expansion plans underway, we aim to double our capacity and impact across BC and the Yukon over the next five years ensuring even more families can stay close when it matters most.
Our team is the backbone of our organization—serving our families, supporting volunteers and donors, and spreading awareness every single day. We invite passionate and talented individuals from diverse backgrounds and experiences to join our team.
About The Position The Facility Operations Technician will work under the direction of the Operations Supervisor, and in cooperation with our Family Services team to ensure smooth operation of the RMH facilities. The hours for the role require flexibility between core operating hours. The schedule is Saturday-Monday, and the incumbent will be responsible for preventative maintenance and other ongoing activities to keep the House running in optimal condition for our guest families.
This is a part-time position that will be scheduled Fridays, Saturdays, and Sundays.
Key Responsibilities Include
- Outdoor and indoor facility maintenance and grounds keeping;
- Driving to pick-up or drop off supplies or materials;
- Receiving and unloading deliveries;
- Managing inventory;
- Managing waste and recycling,
- Other duties as required.
Job Specific Competencies And Skills
- Alignment with the mission and values of Ronald McDonald House BC and Yukon.
- Ability to represent the House with a polished, positive and professional demeanor and attitude at all times.
- A commitment to working cooperatively in a team environment with staff, volunteers, families, donors and the public.
- Resourceful and ability to think creatively with proactive approach to problem solving.
- Physical ability to perform the above duties, and lift and carry at least 30 lbs.
- Have manual dexterity to manipulate small objects and handle tools.
- Ability to prioritize tasks in a busy environment.
- Strong written and verbal communication skills.
- A valid Class 5 BC Driver’s License is required.
Experience And Educational Requirements
- Post-secondary education in Facilities, Operations or another relevant field
- 2+ years’ experience in Facilities Support, Operations Support, or similar position.
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Please note: all successful candidates will be required to undergo a vulnerable sector criminal record check.
About Ronald McDonald House BC and Yukon
In Canada, 2 out of 3 families live outside a city with a specialty children's hospital and must travel for urgent medical treatment if their child becomes seriously ill.
For 40 years, Ronald McDonald House BC & Yukon has provided a place for BC & Yukon families to stay together, steps away from the children’s hospital. Because when families stay together, sick children get stronger.
At our 73-bedroom House in Vancouver, families have access to hot meals, comfortable accommodation, and carefully curated Wellness Programs such as Art Therapy, Music Therapy, Massage Therapy and more, which adds joy and a slice of normalcy back into their lives.
We also serve families at the Ronald McDonald Family Room located within Surrey Memorial Hospital, a house within the hospital for families with children receiving treatment.
RMH BC & Yukon depends on community support to serve up to 2,000 families each year, who travel from over 220 communities across BC & Yukon.
Facility Operations Technician
About the role
About The Organization At Ronald McDonald House BC and Yukon, we envision a province where families stay close to their sick children. Today, 2 out of 3 Canadians live in a city or town without a children’s hospital. Our Mission is to give sick children the healing power of being together with family.
As a champion of family-centered care, we enable access to children’s hospitals by providing families with accommodation, meals, and wellness programs that support their emotional and physical well-being during one of life’s most difficult times.
Since opening our first 13-bedroom House in Vancouver in 1983, Ronald McDonald House BC and Yukon has continued to grow to meet the rising need for support. In 2014, we opened a new 73-bedroom House on the grounds of BC Children’s Hospital, along with a 2,000 sq. ft. Ronald McDonald Family Room inside Surrey Memorial Hospital. In 2025, we expanded once again, opening a new Family Room at Royal Inland Hospital in Kamloops, bringing comfort, care, and a place to rest to families in the BC Interior.
Ronald McDonald House BC and Yukon is planning for even greater impact. With exciting expansion plans underway, we aim to double our capacity and impact across BC and the Yukon over the next five years ensuring even more families can stay close when it matters most.
Our team is the backbone of our organization—serving our families, supporting volunteers and donors, and spreading awareness every single day. We invite passionate and talented individuals from diverse backgrounds and experiences to join our team.
About The Position The Facility Operations Technician will work under the direction of the Operations Supervisor, and in cooperation with our Family Services team to ensure smooth operation of the RMH facilities. The hours for the role require flexibility between core operating hours. The schedule is Saturday-Monday, and the incumbent will be responsible for preventative maintenance and other ongoing activities to keep the House running in optimal condition for our guest families.
This is a part-time position that will be scheduled Fridays, Saturdays, and Sundays.
Key Responsibilities Include
- Outdoor and indoor facility maintenance and grounds keeping;
- Driving to pick-up or drop off supplies or materials;
- Receiving and unloading deliveries;
- Managing inventory;
- Managing waste and recycling,
- Other duties as required.
Job Specific Competencies And Skills
- Alignment with the mission and values of Ronald McDonald House BC and Yukon.
- Ability to represent the House with a polished, positive and professional demeanor and attitude at all times.
- A commitment to working cooperatively in a team environment with staff, volunteers, families, donors and the public.
- Resourceful and ability to think creatively with proactive approach to problem solving.
- Physical ability to perform the above duties, and lift and carry at least 30 lbs.
- Have manual dexterity to manipulate small objects and handle tools.
- Ability to prioritize tasks in a busy environment.
- Strong written and verbal communication skills.
- A valid Class 5 BC Driver’s License is required.
Experience And Educational Requirements
- Post-secondary education in Facilities, Operations or another relevant field
- 2+ years’ experience in Facilities Support, Operations Support, or similar position.
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Please note: all successful candidates will be required to undergo a vulnerable sector criminal record check.
About Ronald McDonald House BC and Yukon
In Canada, 2 out of 3 families live outside a city with a specialty children's hospital and must travel for urgent medical treatment if their child becomes seriously ill.
For 40 years, Ronald McDonald House BC & Yukon has provided a place for BC & Yukon families to stay together, steps away from the children’s hospital. Because when families stay together, sick children get stronger.
At our 73-bedroom House in Vancouver, families have access to hot meals, comfortable accommodation, and carefully curated Wellness Programs such as Art Therapy, Music Therapy, Massage Therapy and more, which adds joy and a slice of normalcy back into their lives.
We also serve families at the Ronald McDonald Family Room located within Surrey Memorial Hospital, a house within the hospital for families with children receiving treatment.
RMH BC & Yukon depends on community support to serve up to 2,000 families each year, who travel from over 220 communities across BC & Yukon.