Senior Manager, Military Family Services
Top Benefits
About the role
CFMWS – WHERE PURPOSE MEETS PASSION!
At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.
Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.
As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.
THE ROLE
Under the direction of an Associate Director, Resilience and Engagement, Strategic Program Development, the Senior Manager will be responsible for providing leadership to a team within either the Virtual Military Family Resource Centre or a team focused on Research, Development and Evaluation.
They will lead and manage the implementation, evaluation and reporting of key initiatives as directed by Associate Directors and AVPs MFS. They will oversee activities aimed to support families through military challenges like relocations, deployments and transitions, specifically in relation to increasing their access of critical services such as child care.
They will liaise and engage with other teams within MFS and CFMWS to mobilize a network of support required to enhance the operational readiness of military members and the well-being of their families.
As a leader within MFS, they will be accountable for ensuring their teams are delivering on strategic initiatives and building key relationships with their peers and staff.
QUALIFICATIONS NEEDED
Education, Certifications and Licenses
Bachelor’s degree in Social Work, Business Administration, Community Development or a related field AND several years of experience in the non-profit and/or family resources programs
AND
Certifications or registration with a registered association within [enter portfolio], as required
Experience
In the development and implementation of community programs
In planning and facilitating presentations and workshops
In developing, interpreting, implementing and applying policies, procedures, and legislation/regulations
In budget administration
In project management
In personnel administration
In business planning
In the not-for-profit sector, an asset
Competencies, Skills and Abilities
Client focus, organizational knowledge, communication, innovation, teamwork and leadership.
LANGUAGE REQUIREMENTS
Bilingual (English and French) Essential
Reading: Advanced Level
Writing: Functional Level
Oral: Advanced Level
BENEFITS AVAILABLE
Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.
Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.
Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.
Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.
Perks: Discounts through CF One Member Appreciation.
**Explore all the benefits CFMWS offers by visiting:**https://cfmws.ca/Benefits
OTHER INFORMATION
This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.
Enhanced Reliability.
This is a temporary position with an anticipated start date of December 1, 2025 and end date of October 31, 2030.
START DATE
December 1, 2025
INCLUSION AND ACCOMMODATION
CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
Job Reference: CFMWS15968
About Canadian Forces Morale and Welfare Services
The Canadian Forces Morale and Welfare Services (CFMWS) supports the Canadian Armed Forces members and their families wherever they are in the world through the provision of fitness, recreation and leisure activities, family and charitable support, retail as well as personal financial services. We offer our employees the opportunity to work with a purpose every day in an inclusive, healthy, respectful and rewarding work environment.
Senior Manager, Military Family Services
Top Benefits
About the role
CFMWS – WHERE PURPOSE MEETS PASSION!
At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.
Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.
As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.
THE ROLE
Under the direction of an Associate Director, Resilience and Engagement, Strategic Program Development, the Senior Manager will be responsible for providing leadership to a team within either the Virtual Military Family Resource Centre or a team focused on Research, Development and Evaluation.
They will lead and manage the implementation, evaluation and reporting of key initiatives as directed by Associate Directors and AVPs MFS. They will oversee activities aimed to support families through military challenges like relocations, deployments and transitions, specifically in relation to increasing their access of critical services such as child care.
They will liaise and engage with other teams within MFS and CFMWS to mobilize a network of support required to enhance the operational readiness of military members and the well-being of their families.
As a leader within MFS, they will be accountable for ensuring their teams are delivering on strategic initiatives and building key relationships with their peers and staff.
QUALIFICATIONS NEEDED
Education, Certifications and Licenses
Bachelor’s degree in Social Work, Business Administration, Community Development or a related field AND several years of experience in the non-profit and/or family resources programs
AND
Certifications or registration with a registered association within [enter portfolio], as required
Experience
In the development and implementation of community programs
In planning and facilitating presentations and workshops
In developing, interpreting, implementing and applying policies, procedures, and legislation/regulations
In budget administration
In project management
In personnel administration
In business planning
In the not-for-profit sector, an asset
Competencies, Skills and Abilities
Client focus, organizational knowledge, communication, innovation, teamwork and leadership.
LANGUAGE REQUIREMENTS
Bilingual (English and French) Essential
Reading: Advanced Level
Writing: Functional Level
Oral: Advanced Level
BENEFITS AVAILABLE
Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.
Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.
Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.
Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.
Perks: Discounts through CF One Member Appreciation.
**Explore all the benefits CFMWS offers by visiting:**https://cfmws.ca/Benefits
OTHER INFORMATION
This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.
Enhanced Reliability.
This is a temporary position with an anticipated start date of December 1, 2025 and end date of October 31, 2030.
START DATE
December 1, 2025
INCLUSION AND ACCOMMODATION
CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
Job Reference: CFMWS15968
About Canadian Forces Morale and Welfare Services
The Canadian Forces Morale and Welfare Services (CFMWS) supports the Canadian Armed Forces members and their families wherever they are in the world through the provision of fitness, recreation and leisure activities, family and charitable support, retail as well as personal financial services. We offer our employees the opportunity to work with a purpose every day in an inclusive, healthy, respectful and rewarding work environment.