HEALTHCARE

$27.97-$28.95/HOUR

PART-TIME

ONSITE

PERMANENT

West Nipissing General Hospital**·**STURGEON FALLS, ON

At West Nipissing General Hospital, our Booking Clerks play a vital behind-the-scenes role in ensuring patients experience timely, coordinated, and compassionate care. If you’re highly organized, thrive in a fast-paced healthcare environment, and enjoy being a key connection between patients and clinical teams, this could be the perfect fit.

About the Role

As a Booking Clerk, you are often the first point of contact for patients preparing for appointments and procedures. You will be responsible for coordinating appointments, triaging referrals, and providing clear instructions that help patients feel informed and supported every step of the way. Your work directly contributes to efficient patient flow and positive care experiences across Ambulatory Care, Endoscopy, and ECG services.

What You’ll Do

• Schedule a variety of medical procedures with accuracy and attention to detail
• Provide clear preparatory instructions to patients and families
• Triage referrals and manage incoming documentation
• Offer clerical and administrative support to multidisciplinary teams
• Maintain accurate records while adhering to hospital policies, procedures, and privacy standards
• Use hospital information systems to support daily operations

What You Bring

• Ontario Secondary School Diploma or equivalent
• Successful completion of a Medical Terminology course
• Related healthcare or clerical experience is considered an asset
• Advanced proficiency with Microsoft Word and Excel
• Ability to learn and use hospital information systems (Meditech experience an asset)
• Strong interpersonal, communication, and customer-service skills
• Excellent organization and time-management abilities
• Ability to work independently with minimal supervision while also contributing to a collaborative team environment
• High level of discretion when handling confidential information

Additional Requirements

• Demonstrated positive work and attendance record
• Ability to meet the physical demands of the position
• Commitment to patient, staff, and visitor health and safety
• Up-to-date immunizations required
• Bilingualism in French and English is an asset

Why Work With Us?

• A supportive and collaborative hospital environment
• Meaningful work that makes a real impact on patient care
• Day shifts that support work-life balance
• Competitive compensation under the CUPE Collective Agreement

If you’re looking for a role where organization, communication, and compassion come together to support exceptional patient care, we’d love to hear from you.

Medical Terminology

Microsoft Office

Excel

Word

Meditech

Interpersonal Skills

Communication Skills

Organizational Skills

Time Management

Teamwork

Confidentiality

Customer Service

AVAILABILITY / SHIFTS

Days

Afternoons

Midnights

Mon

Tue

Wed

Thu

Fri

Sat

Sun

IDEAL CANDIDATE

Open To All

YEARS OF EXPERIENCE

Entry/Junior (0-2 Years)

LEVEL OF EDUCATION

Completed High School

CERTIFICATIONS

Medical Terminology Course

LANGUAGES

English, French

BENEFITS

Pension plan

Paid parental leave

ADDITIONAL WORK REQUIREMENTS

Holiday Work Required, Fixed Schedule

PRESCREENING

Are you proficient in both spoken and written French and English?

Yes, No

Have you successfully completed the Medical Terminology Course?

Yes, No

Do you have experience using Meditech Expanse?

Yes, No

For the safety and protection of our patients and residents, West Nipissing General Hospital requires all successful candidates to provide a satisfactory Criminal Record Check with Vulnerable Sector Search, as a condition of employment. Do you attest that you currently have, or will be able to provide, a clean Criminal Record Check (Vulnerable Sector Search) if selected for the position?

Yes, No

ID

wngh/booking-clerk-2026-16

Posted about 4 hours