Top Benefits
About the role
- CloudTalk is strategically expanding its presence in Tier 1 markets and has assembled a high-impact Inbound SDR team in Toronto. As an SDR Team Lead, you will own the day-to-day performance of our inbound SDR team in Toronto — coaching reps, driving qualification standards, and working closely with Account Executives to ensure a seamless pipeline handoff
- This is a player-coach role: you will carry a reduced individual SQO quota alongside your management responsibilities, keeping you close to the process you are leading. As the Toronto team scales, this role offers a clear path toward a full Sales Management position
- Lead, coach, and develop a team of up to 10 inbound SDRs in Toronto, driving individual and collective SQO attainment
- Carry a personal SQO quota while maintaining high qualification standards
- Run regular 1:1s, call reviews, and pipeline debriefs to identify coaching opportunities and performance gaps
- Partner closely with Account Executives to ensure smooth, high-quality handoffs and feedback loops on lead quality
- Own onboarding and ramp plans for new SDR hires joining the Toronto team
- Champion the MEDDPICC qualification framework and CloudTalk discovery playbooks across the team
- Track and report on key metrics (SQOs, conversion rates, activity KPIs) in HubSpot — keeping data clean and actionable
- Collaborate with Sales Enablement and RevOps on process improvements, tooling, and playbook iterations
Benefits
- Unlimited Paid Time off
- Work fully remote
- Flexible working hours
- Quarterly bonuses depending on the performance of the company
- Multisport benefit card
- Referral bonus- Communication: Clear, direct, and empathetic — both with your reps and with cross-functional stakeholders
- Data fluency: You use CRM data (HubSpot experience a plus) to diagnose performance, not just report it
- Resilience and accountability: You own the team’s results and thrive in a fast-paced, high-accountability environment
- Comfortable carrying your own quota while investing in the growth of those around you
- Experience: 3+ years in a B2B SaaS SDR or sales role, including at least 1 year managing or formally leading a team of quota-carrying reps
- Player-coach mindset:
- You understand what good qualification looks like and can coach others to replicate it consistently- Initial Chat: Interview with our Talent Acquisition team
- Role Deep Dive Interview with Gauthier, our SDR Manager
- Case Study Presentation
- Culture Bar Raiser Call: Assess cultural fit and potential
- 🎯 Offer!
About Cloudtalk
CloudTalk is a Next Generation Business Calling Software.
It allows customer support and sales teams to automate their workflows without any coding and makes customer experience a true competitive advantage by allowing businesses to connect faster, easier and more efficiently with their customers.
Founded in 2018, CloudTalk has grown into an industry leader over the last 4 years, with a globally distributed team of around 200 people from 30 different countries, and offices in Bratislava and Prague.
Today, we take pride in delivering a solution used by more than 2500 teams of all sizes around the globe, in industries ranging from financial services to the education sector.
We believe in teamwork, innovation, growth and in putting people first. Our purpose is to connect businesses, teams and partners together in the cloud and to deliver the best possible experience to our customers, our community and, of course, the amazing and dynamic team of CloudTalkers we couldn't be prouder of. 💙
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Top Benefits
About the role
- CloudTalk is strategically expanding its presence in Tier 1 markets and has assembled a high-impact Inbound SDR team in Toronto. As an SDR Team Lead, you will own the day-to-day performance of our inbound SDR team in Toronto — coaching reps, driving qualification standards, and working closely with Account Executives to ensure a seamless pipeline handoff
- This is a player-coach role: you will carry a reduced individual SQO quota alongside your management responsibilities, keeping you close to the process you are leading. As the Toronto team scales, this role offers a clear path toward a full Sales Management position
- Lead, coach, and develop a team of up to 10 inbound SDRs in Toronto, driving individual and collective SQO attainment
- Carry a personal SQO quota while maintaining high qualification standards
- Run regular 1:1s, call reviews, and pipeline debriefs to identify coaching opportunities and performance gaps
- Partner closely with Account Executives to ensure smooth, high-quality handoffs and feedback loops on lead quality
- Own onboarding and ramp plans for new SDR hires joining the Toronto team
- Champion the MEDDPICC qualification framework and CloudTalk discovery playbooks across the team
- Track and report on key metrics (SQOs, conversion rates, activity KPIs) in HubSpot — keeping data clean and actionable
- Collaborate with Sales Enablement and RevOps on process improvements, tooling, and playbook iterations
Benefits
- Unlimited Paid Time off
- Work fully remote
- Flexible working hours
- Quarterly bonuses depending on the performance of the company
- Multisport benefit card
- Referral bonus- Communication: Clear, direct, and empathetic — both with your reps and with cross-functional stakeholders
- Data fluency: You use CRM data (HubSpot experience a plus) to diagnose performance, not just report it
- Resilience and accountability: You own the team’s results and thrive in a fast-paced, high-accountability environment
- Comfortable carrying your own quota while investing in the growth of those around you
- Experience: 3+ years in a B2B SaaS SDR or sales role, including at least 1 year managing or formally leading a team of quota-carrying reps
- Player-coach mindset:
- You understand what good qualification looks like and can coach others to replicate it consistently- Initial Chat: Interview with our Talent Acquisition team
- Role Deep Dive Interview with Gauthier, our SDR Manager
- Case Study Presentation
- Culture Bar Raiser Call: Assess cultural fit and potential
- 🎯 Offer!
About Cloudtalk
CloudTalk is a Next Generation Business Calling Software.
It allows customer support and sales teams to automate their workflows without any coding and makes customer experience a true competitive advantage by allowing businesses to connect faster, easier and more efficiently with their customers.
Founded in 2018, CloudTalk has grown into an industry leader over the last 4 years, with a globally distributed team of around 200 people from 30 different countries, and offices in Bratislava and Prague.
Today, we take pride in delivering a solution used by more than 2500 teams of all sizes around the globe, in industries ranging from financial services to the education sector.
We believe in teamwork, innovation, growth and in putting people first. Our purpose is to connect businesses, teams and partners together in the cloud and to deliver the best possible experience to our customers, our community and, of course, the amazing and dynamic team of CloudTalkers we couldn't be prouder of. 💙