Communications Specialist: Sign Language (ASL) Interpreter

Monday to Friday, 8:00 AM – 3:30 PM (Weeks 1–4)

Role Overview:

The ASL Interpreter will support individuals in the LSO Day Program by facilitating communication and promoting inclusion through American Sign Language. This role requires a strong understanding of RHA policies and procedures, professional conduct, and the ability to work independently and collaboratively in a team environment.

General Duties:

• Adhere to all Robin Hood Association (RHA) policies, procedures, and ethical standards.
• Maintain professional conduct, punctuality, and appearance.
• Promote and maintain safe environments by identifying and reporting hazards.
• Remain alert and responsive throughout shifts (unless assigned to a sleep shift).
• Be physically capable of meeting the demands of the role.
• Be flexible to work in other program areas during staffing shortages or emergencies.

Program-Specific Duties:

• Implement individual service plans to support development, behavior management, and personal care.
• Provide direct care and communicate any schedule changes to your supervisor.
• Support individuals in personal goal setting, life planning, and community inclusion.
• Encourage participation in employment, recreation, and social activities.
• Monitor environments for safety and inclusion; escalate complex issues as needed.
• Support individuals during sleep shifts, including medication, toileting, and behavioral needs.
• Assist with transportation and community access, including training and support.
• Model appropriate social behavior and encourage community connections.
• Support life skills and academic development, especially for children.
• Assist with home living skills and care of the living environment.
• Provide care for high-needs or medically fragile individuals.
• Maintain accurate records and documentation.
• Communicate professionally with individuals, families, staff, and community partners.
• Follow recommendations from supervisors and professionals.
• Respect individual rights and responsibilities.
• Support nutrition and dietary plans.
• Assist with orientation for new individuals and families.
• Identify and report concerns; seek support when needed.
• Participate in ongoing training and skill development.
• Use effective communication techniques, including non-verbal cues and active listening.
• Support relief staff, volunteers, and practicum students.
• Attend team meetings and contribute to evaluations.
• Recommend improvements to policies and procedures.
• Perform additional duties as assigned by supervisors or program managers.

Qualifications & Education:

• Valid ASL certification required.
• Post-secondary education preferred.
• Minimum of two years’ experience.
• Foundations in Community Rehabilitation and Disability Studies.
• Completion of all mandatory and designated training.
• Strong coaching and mentoring abilities.
• Effective communication and time management skills.
• Ability to work flexible shifts and in challenging environments.
• Positive attitude, mature work ethic, and ability to work independently and in teams.
• Strong organizational and prioritization skills.

Preferred Skills:

• Willingness to learn and adapt.
• Receptive to feedback and collaboration.
• Strong computer and documentation skills.

Note: Only candidates selected for interviews will be contacted.