Hospitality Supervisor-Aspen Calgary Alberta, CAN View Job
About the role
Hospitality Supervisor-Aspen
Calgary
Overview
EXTERNALLY MAY BE KNOWN AS**:** Front of House Supervisor or Manager
Job Objective
Reporting directly to the Community Assistant Manager and indirectly to the Technical Advisor Dining Services, the Hospitality Supervisor supervises, trains, coordinates, and contributes to the activities of Dining Attendants and other kitchen personnel engaged in preparing and delivering meals at Silvera for Seniors.
Responsibilities
- Oversee the delivery of food products to the standards established by Silvera (policy 7.50).
- Ensure compliance to all safe food handling practices in accordance with Board of Health regulations. Establishes and enforces nutrition and sanitation standards for each Community.
- Forecasts food needs and orders required ingredients, supplies, and equipment.
- Collaborates with others to plan menus and utilize leftovers, considering resident needs, food preferences, and recent menus.
- Receives and examines foodstuffs and supplies to ensure quality and quantity established Silvera standards and specifications.
- Uses food service experience to plan menus, table settings, and décor appropriate to each meal.
- Provides instructions to workers as to size of portions and methods of garnishing.
- Manages staff schedules, job duty updates, leave approvals, and payroll to ensure full coverage and accurate pay; also handles hiring, training, and letting go of dining services staff.
- Participates in monthly internal Dining Services Food Quality and Kitchen Cleanliness Audits.
- Supervises dining staff, manages performance and reviews, and resolves workplace issues, including conflict resolution.
- Coordinates schedule of cleaning the kitchen, dining room and food storage areas.
- Responsible for weekly and monthly inventory and ordering of non-food supplies.
- Review weekly and monthly menus and work within Silvera’s budget.
- Oversee the implementation and compliance with Accounting for Residents procedure as established by Silvera.
- Ensure all Supportive Living Accommodation Licensing Act standards are adhered to.
- Participate in and promote Silvera's Health and Safety Program and other committees/projects as requested.
- Welcome new residents and discuss the resident orientations in timely manner.
- Advise Community Management of concerns presented, and actions taken.
- Coordinate and lead bi-monthly meetings with the Culinary Supervisor in Resident Dining Council.
- Acts as the lead on-site in the absence of Community Management.
- Other duties as assigned.
Qualifications
- Possess certification from professional hospitality or culinary training institutions or equivalent preferred.
- Supervisory experience in catering, restaurant, or in a similar capacity within institutions or senior citizen’s facilities. Equivalencies may be considered.
- Demonstrated leadership qualities and proven ability to motivate others towards continuous improvement in all aspects of Dining Services.
- Genuine interest and commitment to work with seniors in a compassionate, dignified, and respectful manner.
- Must be able to work independently and as a team member demonstrating strong organizational skills to meet deadlines.
- Flexible, willing, with a positive attitude and excellent problem-solving abilities.
- Strong customer service focus and the ability to relate well with all community members.
- Possess a high standard of hygiene and personal appearance.
- Willingness to attend courses as requested by Silvera.
- Must have current First aid, WHMIS and Safe Food Handling Course.
- Strong proficiency with computer applications, including Microsoft Word and Excel, with the ability to build and maintain spreadsheets, develop presentations, and deliver them effectively.
- Experience using HRIS platforms, such as Workzoom, or similar systems for employee scheduling.
- Familiarity with payroll functions is considered an asset but not required.
- Experience with Sysco Synergy MealSuite software considered an asset.
Employment Level
Full-time
Work Conditions
- Must be able to lift objects up to 50 lbs and stand for long periods of time.
- Required to do repetitive food service work and able to withstand temperature changes.
- Required to travel between Communities and Supervise multiple sites.
Will be exposed to:
o Corrosive and non-corrosive chemicals.
o Frequent bending and stretching.
o Pulling and pushing, lifting furniture.
o Operating heavy cleaning equipment on an infrequent basis.
Not the right fit? Search for Hospitality Supervisor jobs in Calgary, AB
About Silvera For Seniors
See Yourself in Our Story
About Silvera for Seniors
Silvera is Calgary's leading non-profit provider of affordable housing and services for people 65+. For more than 50 years, Silvera for Seniors has provided safe, affordable housing for 1,500 lower-income Calgary seniors from all walks of life. We are Calgary’s largest provider of affordable seniors’ housing, the second largest in Alberta.
Our 25 communities are located in all four quadrants of the city. They offer independent living with a range of housing and support options for lower-income people in the “silver era” of their lives. We recognize that all people are individuals, and we work to create vibrant communities that residents can call home. We work with partners across Calgary to augment the services and supports we provide.
Our Purpose
Our purpose is to give seniors the respect they deserve and make it great to be a senior in Calgary.
Our Vision
Silvera will be a leading advocate and caring provider of affordable homes and services for seniors to live in place with dignity.
Our Values
Service Respect Teamwork Safety Creating Homes Making a Difference
Join us!
Do you want to be a voice for seniors in Calgary? Do you want to help build communities that support independence, dignity and aging in community? Do you want to be part of a best-in-class results-based organization?
Silvera for Seniors is an exciting, dynamic organization, consistently growing and changing. We’ve been excelling in this industry in Calgary for over 50 years and are always looking for talented individuals to join our inspiring team!
Our employees make a difference in the Silvera story and in the unique stories of each of our 1,500 residents. Our team works as leading advocates and caring providers of affordable homes and services for lower-income seniors.
We believe in a diverse workforce, career advancement, employee recognition and offering competitive salary and benefits package. We are committed to ongoing training and support for all employees, which helps them to create their careers and excel in providing professional and superior service to our residents.
We also believe in fostering positive relationships with employees, residents and families, all levels of government and all our service providers.
Benefits of working with Silvera
Silvera recognizes skills and experience, and it facilitates a work/life balance by providing:
o Comprehensive benefits plan, with matching pension savings plans o Flexible work schedule and lieu time o Career growth opportunities o Employee recognition programs and events o Strong health and wellness culture. o Work skills training throughout the year
For further information about Silver for Seniors, we encourage you to visit our website at www.silvera.ca
Similar Jobs
Hospitality Supervisor-Aspen Calgary Alberta, CAN View Job
About the role
Hospitality Supervisor-Aspen
Calgary
Overview
EXTERNALLY MAY BE KNOWN AS**:** Front of House Supervisor or Manager
Job Objective
Reporting directly to the Community Assistant Manager and indirectly to the Technical Advisor Dining Services, the Hospitality Supervisor supervises, trains, coordinates, and contributes to the activities of Dining Attendants and other kitchen personnel engaged in preparing and delivering meals at Silvera for Seniors.
Responsibilities
- Oversee the delivery of food products to the standards established by Silvera (policy 7.50).
- Ensure compliance to all safe food handling practices in accordance with Board of Health regulations. Establishes and enforces nutrition and sanitation standards for each Community.
- Forecasts food needs and orders required ingredients, supplies, and equipment.
- Collaborates with others to plan menus and utilize leftovers, considering resident needs, food preferences, and recent menus.
- Receives and examines foodstuffs and supplies to ensure quality and quantity established Silvera standards and specifications.
- Uses food service experience to plan menus, table settings, and décor appropriate to each meal.
- Provides instructions to workers as to size of portions and methods of garnishing.
- Manages staff schedules, job duty updates, leave approvals, and payroll to ensure full coverage and accurate pay; also handles hiring, training, and letting go of dining services staff.
- Participates in monthly internal Dining Services Food Quality and Kitchen Cleanliness Audits.
- Supervises dining staff, manages performance and reviews, and resolves workplace issues, including conflict resolution.
- Coordinates schedule of cleaning the kitchen, dining room and food storage areas.
- Responsible for weekly and monthly inventory and ordering of non-food supplies.
- Review weekly and monthly menus and work within Silvera’s budget.
- Oversee the implementation and compliance with Accounting for Residents procedure as established by Silvera.
- Ensure all Supportive Living Accommodation Licensing Act standards are adhered to.
- Participate in and promote Silvera's Health and Safety Program and other committees/projects as requested.
- Welcome new residents and discuss the resident orientations in timely manner.
- Advise Community Management of concerns presented, and actions taken.
- Coordinate and lead bi-monthly meetings with the Culinary Supervisor in Resident Dining Council.
- Acts as the lead on-site in the absence of Community Management.
- Other duties as assigned.
Qualifications
- Possess certification from professional hospitality or culinary training institutions or equivalent preferred.
- Supervisory experience in catering, restaurant, or in a similar capacity within institutions or senior citizen’s facilities. Equivalencies may be considered.
- Demonstrated leadership qualities and proven ability to motivate others towards continuous improvement in all aspects of Dining Services.
- Genuine interest and commitment to work with seniors in a compassionate, dignified, and respectful manner.
- Must be able to work independently and as a team member demonstrating strong organizational skills to meet deadlines.
- Flexible, willing, with a positive attitude and excellent problem-solving abilities.
- Strong customer service focus and the ability to relate well with all community members.
- Possess a high standard of hygiene and personal appearance.
- Willingness to attend courses as requested by Silvera.
- Must have current First aid, WHMIS and Safe Food Handling Course.
- Strong proficiency with computer applications, including Microsoft Word and Excel, with the ability to build and maintain spreadsheets, develop presentations, and deliver them effectively.
- Experience using HRIS platforms, such as Workzoom, or similar systems for employee scheduling.
- Familiarity with payroll functions is considered an asset but not required.
- Experience with Sysco Synergy MealSuite software considered an asset.
Employment Level
Full-time
Work Conditions
- Must be able to lift objects up to 50 lbs and stand for long periods of time.
- Required to do repetitive food service work and able to withstand temperature changes.
- Required to travel between Communities and Supervise multiple sites.
Will be exposed to:
o Corrosive and non-corrosive chemicals.
o Frequent bending and stretching.
o Pulling and pushing, lifting furniture.
o Operating heavy cleaning equipment on an infrequent basis.
Not the right fit? Search for Hospitality Supervisor jobs in Calgary, AB
About Silvera For Seniors
See Yourself in Our Story
About Silvera for Seniors
Silvera is Calgary's leading non-profit provider of affordable housing and services for people 65+. For more than 50 years, Silvera for Seniors has provided safe, affordable housing for 1,500 lower-income Calgary seniors from all walks of life. We are Calgary’s largest provider of affordable seniors’ housing, the second largest in Alberta.
Our 25 communities are located in all four quadrants of the city. They offer independent living with a range of housing and support options for lower-income people in the “silver era” of their lives. We recognize that all people are individuals, and we work to create vibrant communities that residents can call home. We work with partners across Calgary to augment the services and supports we provide.
Our Purpose
Our purpose is to give seniors the respect they deserve and make it great to be a senior in Calgary.
Our Vision
Silvera will be a leading advocate and caring provider of affordable homes and services for seniors to live in place with dignity.
Our Values
Service Respect Teamwork Safety Creating Homes Making a Difference
Join us!
Do you want to be a voice for seniors in Calgary? Do you want to help build communities that support independence, dignity and aging in community? Do you want to be part of a best-in-class results-based organization?
Silvera for Seniors is an exciting, dynamic organization, consistently growing and changing. We’ve been excelling in this industry in Calgary for over 50 years and are always looking for talented individuals to join our inspiring team!
Our employees make a difference in the Silvera story and in the unique stories of each of our 1,500 residents. Our team works as leading advocates and caring providers of affordable homes and services for lower-income seniors.
We believe in a diverse workforce, career advancement, employee recognition and offering competitive salary and benefits package. We are committed to ongoing training and support for all employees, which helps them to create their careers and excel in providing professional and superior service to our residents.
We also believe in fostering positive relationships with employees, residents and families, all levels of government and all our service providers.
Benefits of working with Silvera
Silvera recognizes skills and experience, and it facilitates a work/life balance by providing:
o Comprehensive benefits plan, with matching pension savings plans o Flexible work schedule and lieu time o Career growth opportunities o Employee recognition programs and events o Strong health and wellness culture. o Work skills training throughout the year
For further information about Silver for Seniors, we encourage you to visit our website at www.silvera.ca