Senior Manager, RMO – Documentation Writer and Governance (Global Security)
Top Benefits
About the role
What is the Opportunity?
Reporting to the Sr. Director, Cyber Operations Risk Management Operations(RMO), the Senior Manager, RMO – Documentation Writer and Governance will provide a service in support of all the Cyber Operations (CO) internationally. With strong technical writing experience and expertise, you will partner closely with stakeholders within the CO teams to assist in the creation of Process and Procedure documentation and deliver compliance risk reporting to all of Global Security.
What will you do?
- Lead and support a service to document process and procedure across Cyber Operations
- Drive results and hold stakeholders accountable to complete Risk Controls create and review
- Provide advisory services to documentation and risk controls
- Work with our AI partners to assist teams in new technology advances around documentation
- Support teams throughout the lifecycle of their technical controls.
- Create and provide risk governance reporting to Global Security.
- Identify ongoing process improvements, operational gaps, and potential risk remediation steps.
What do you need to succeed?
Must Have:
- University/College graduate or equivalent.
- Expertise in technical documentation such as- process/procedure documentation
- Excellent written and verbal communication skills.
- Strong stakeholder and relationship management skills.
- Keen attention to detail with an aptitude for problem-solving, challenging the status quo, and thinking outside the box.
- Effective time management and organization skills with the ability to multi-task and flexibly adapt to changing priorities.
- Strong technical writing skills with the ability to distill complex technical details into concise, consumable language.
- Solid Microsoft Excel
- Passionate about IT Risk Management.
Nice to Have:
- Professional designation or certification such as Certified Technical Writer.
- Experience with AI and it's applicability to technical writing.
- Strong experience responding to and/or participating in regulatory requests and exams.
- Institutional knowledge and familiarity with RBC policies and standards.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
#LI-POST
#TECHPJ
Job Skills
Collaborating, Critical Thinking, Cyber Security Management, Data Mining, Decision Making, Detail-Oriented, Information Security, Information Security Management, Information Technology (IT) Risk, Information Technology Security, Interpersonal Relationship Management, IT Standards, Organizing, Procedural Documentation, Risk Management, Technical Writing, Time Management, Verbal Communications, Workflow Analysis
Additional Job Details
Address:
16 YORK ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-11-28
Application Deadline:
2025-12-12
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Senior Manager, RMO – Documentation Writer and Governance (Global Security)
Top Benefits
About the role
What is the Opportunity?
Reporting to the Sr. Director, Cyber Operations Risk Management Operations(RMO), the Senior Manager, RMO – Documentation Writer and Governance will provide a service in support of all the Cyber Operations (CO) internationally. With strong technical writing experience and expertise, you will partner closely with stakeholders within the CO teams to assist in the creation of Process and Procedure documentation and deliver compliance risk reporting to all of Global Security.
What will you do?
- Lead and support a service to document process and procedure across Cyber Operations
- Drive results and hold stakeholders accountable to complete Risk Controls create and review
- Provide advisory services to documentation and risk controls
- Work with our AI partners to assist teams in new technology advances around documentation
- Support teams throughout the lifecycle of their technical controls.
- Create and provide risk governance reporting to Global Security.
- Identify ongoing process improvements, operational gaps, and potential risk remediation steps.
What do you need to succeed?
Must Have:
- University/College graduate or equivalent.
- Expertise in technical documentation such as- process/procedure documentation
- Excellent written and verbal communication skills.
- Strong stakeholder and relationship management skills.
- Keen attention to detail with an aptitude for problem-solving, challenging the status quo, and thinking outside the box.
- Effective time management and organization skills with the ability to multi-task and flexibly adapt to changing priorities.
- Strong technical writing skills with the ability to distill complex technical details into concise, consumable language.
- Solid Microsoft Excel
- Passionate about IT Risk Management.
Nice to Have:
- Professional designation or certification such as Certified Technical Writer.
- Experience with AI and it's applicability to technical writing.
- Strong experience responding to and/or participating in regulatory requests and exams.
- Institutional knowledge and familiarity with RBC policies and standards.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
#LI-POST
#TECHPJ
Job Skills
Collaborating, Critical Thinking, Cyber Security Management, Data Mining, Decision Making, Detail-Oriented, Information Security, Information Security Management, Information Technology (IT) Risk, Information Technology Security, Interpersonal Relationship Management, IT Standards, Organizing, Procedural Documentation, Risk Management, Technical Writing, Time Management, Verbal Communications, Workflow Analysis
Additional Job Details
Address:
16 YORK ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-11-28
Application Deadline:
2025-12-12
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.