General Bank of Canada is a Schedule 1 Chartered bank headquartered in Edmonton, Alberta, and part of the Wheaton Group. Our journey began in the 1950s with an entrepreneurial spark that has grown into one of Canada’s fastest-growing small banks, delivering innovative financing solutions across automotive, aviation, and commercial sectors.

At GBC, our core values of Trust, Discipline, People-Centric Approaches, and Innovation drive every decision we make. We leverage our nimble structure to pioneer forward-thinking banking solutions in the digital era. Proudly certified as a Great Place to Work for six consecutive years, we’re dedicated not only to transforming banking but also to making real impact in the communities we serve. Since 1969, our ongoing partnership with United Way has fueled volunteer initiatives, fundraising, and community programs that truly change lives. When you join our team, you’re contributing to a future where innovation and community go hand in hand. We love it here and know you will too!

The Opportunity

General Bank of Canada is looking for a permanent, fulltime Senior Director, Business Development, Commercial Services Group to join as a key contributor with the Bank’s Commercial Services group. Consistent with the growth trajectory of the Bank, this is an excellent opportunity for the right individual to contribute to building the Bank of the future with considerable potential for learning, growth, and advancement.

The Senior Director, Business Development, Commercial Services Group is primarily accountable for driving growth and profitability within the commercial banking division of the Bank by developing and executing strategic business development initiatives. This role will focus on acquiring new business clients, expanding relationships with existing clients/financial partners, and enhancing the Bank’s market position and reputation within the industry.

This individual will collaborate with the Commercial Services Group to set and achieve financial goals, identify potential product offerings, and act as a subject matter expert providing insights and recommendations to Senior Management. As a member of the Commercial leadership team, the Senior Director, Business Development, Commercial Services Group will ensure client satisfaction throughout the business development, underwriting, and funding processes.

Position Responsibilities

Strategic Planning and Execution

• Partner with Senior Management to establish and achieve financial objectives, including revenue and profitability targets.

• Craft and execute the Business Development strategy alongside the Commercial Services Group to expand the Bank’s commercial banking portfolio.

• Identify key clients and growth opportunities within the Bank’s target markets and risk profile to enhance the Bank’s presence and influence in the business banking sector.

Leadership and Coaching

• Foster a client-focused, results-oriented approach to business development by leading by example.

• Promote a high-performance culture within the Commercial Services Group by encouraging innovation, collaboration, and continuous improvement through mentorship and positively influencing the team.

Client Acquisition and Relationship Management

• Cultivate and sustain long-term relationships with reputable financial partners and high-value business clients, adhering to the Bank’s risk profile.

• Drive profitability by generating opportunities that result in over $200 million in loan fundings annually.

• Maintain a prominent and professional presence in business and social communities.

Market Analysis and Competitive Intelligence

• Conduct market research and competitive analysis through conferences, client discussions, and industry reports to stay abreast of industry trends, competitor activities, and emerging opportunities.

• Leverage market intelligence to refine the Business Development strategy.

• Collaborate with the Commercial Services Group and Risk Management to identify potential new products and service offerings.

• Serve as a subject matter expert on the business banking landscape, providing insights and recommendations to senior management.

Portfolio Management

• Monitor the commercial loan portfolio through the annual review process to identify trends, potential risks, and growth opportunities.

• Ensure early identification of potential problem loans in collaboration with the Commercial Services Group and provide strategic recommendations for mitigation or restructuring.

• Optimize portfolio performance by collaborating with senior members of the Commercial Services Group to enhance profitability and manage risk metrics.

Risk Management and Compliance

• Ensure compliance with regulatory requirements and the Bank’s risk management framework in all business development activities.

• Monitor the risk profile of the commercial banking portfolio with the Commercial Services Group and implement strategies to mitigate potential risks.

• Collaborate with Business Lending Support and legal teams to ensure all client agreements and transactions adhere to internal policies and external regulations.

• Pursue the collection of problem commercial loans when necessary.

What You Bring to the Table

Required Qualifications

• Post-secondary education with a preference for a business-related degree or specialization in business development.

• Proven track record of managing high value, complex portfolios successfully.

• 10+ years of previous commercial banking experience including expertise in loan syndication's.

• Financial services experience is required.

Preferred Qualifications

• Knowledge or experience in the aviation industry is considered an asset.

• Successful history of growing accounts, building robust customer relationships and navigating clients through the sales process.

• In-depth financial and marketing knowledge of local and national commercial businesses and markets.

• Strong analytical skills to understand and interpret business financial statements while ensuring effective risk mitigation.

Position Details

• Status: Permanent, fulltime

• Workplace Model: In-Office

• Location: Toronto Location

• Working Conditions: Travel is required.

• Compensation:The salary range for this position is $161,012.90 to $241,519.34. Compensation is commensurate with qualifications.

• Posting Deadline: Posted until filled.

What GBC Brings to the Table

At General Bank of Canada, we offer more than just a paycheque. We provide the opportunity to build your career and elevate it to new heights. Our compensation package includes base salary, group benefits and a matched retirement savings plan program.

Our group benefits ensure you and your dependents are covered for extended health, dental, and vision care. We also provide flexible spending accounts, replenished annually, to help cover additional medical and wellness expenses. Recognized as one of the Best Workplaces for Mental Wellness in 2025, we take mental health seriously. That's why we offer additional coverage for mental health practitioners and a dynamic employee assistance program.

As an employee, you can expect more than just our competitive compensation package, comprehensive group benefits, and matched retirement savings plan. We also offer the following:

• Generous paid time off to promote healthy work-life harmony.

• Collaborative work environment where your voice and opinions are valued.

• Exclusive employee perks which include discounts for various products and services.

• Beautiful downtown office location with an onsite gym and Edmonton’s best rooftop patio.

• Engaging social events each month, offering unique experiences and opportunities to connect with colleagues, meet new people and enjoy some fun.

• Professional development and tuition support to help you advance your career.

• Welcoming teams that celebrate diversity and prioritize inclusion.

• Give back to your community. As a proud partner of the United Way, we offer numerous initiatives throughout the year for you to get involved and make a meaningful impact.

• Make an impact. Join one of our employee-led committees to develop leadership skills, expand your network and contribute to our strong corporate culture.

How to Apply

We invite you to apply directly through our Careers portal at generalbank.ca/careers. If you require additional assistance, you can contact us at HR@generalbank.ca. While we appreciate all applications, only candidates selected for further consideration will be contacted directly.

At General Bank of Canada, we believe that that diversity drives innovation and fosters a culture of inclusion. We are proud to be an equal-opportunity employer, dedicated to creating a welcoming and supportive environment for all employees. We are committed to building a diverse and inclusive workforce that mirrors the rich diversity of our communities and customers.

We believe that accessibility is a fundamental aspect of our commitment to diversity, equity, and inclusion. Our goal is to ensure that every candidate has an equal opportunity to succeed during the interview process and we will work with candidates requiring accommodations. If you require an accommodation, please reach out to our HR team directly (HR@generalbank.ca).

We welcome and encourage applications from individuals of all backgrounds and abilities, including those who are underrepresented in the financial services industry. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other legally protected status.