Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

Work term: Fall 2026

Work term length: 4-months

From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co-op placement with a company that offers truly rewarding work and real-life experience. At Definity®, your contributions, creativity, and energy will be put to good use, and you’ll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment.

If you’re looking for a company that takes care of its people — full time, part time, and co-ops alike — and has a track record of doing big things, get ready to love it here.

Role Overview

As a Risk Services Analyst Co-op, you will support the Risk Services team in enhancing documentation, improving internal processes, and maintaining key tools and resources. This role offers hands-on experience working with technical documentation, data reporting, and internal platforms, while collaborating closely with cross-functional teams.

What you’ll be doing:

• Design, create, and update interactive, user-friendly PDF forms to support business processes and improve data collection efficiency.
• Assist team members in developing and refining presentations, reports, and technical documentation, ensuring content is clear, accurate, and aligned with brand standards.
• Support the refresh and ongoing maintenance of the team’s SharePoint site, including updating content, improving navigation, and ensuring resources are current and easily accessible.
• Review, categorize, and organize internal reference materials and documentation to improve usability and ensure consistent knowledge sharing across the team.
• Generate and maintain weekly reports using data from the ServiceNow platform. Analyze trends and provide insights to support team decision-making and operational improvements.

What you bring:

• Currently pursuing a degree in Computer Science or a related field, with a strong foundation in programming and technical problem-solving.
• Proficiency in one or more programming languages such as Visual Basic, Python, C#, or JavaScript, with the ability to apply these skills to support process improvements and automation.
• Strong working knowledge of Microsoft Office applications, particularly Word, Excel, and PowerPoint, with the ability to create professional documents, analyze data, and build effective presentations.
• Experience creating or working with fillable PDF forms and an understanding of how to design user-friendly, structured documents.
• Familiarity with SharePoint or similar content management platforms, with the ability to organize, update, and maintain digital resources effectively.
• Strong organizational skills with a high level of accuracy when managing documentation, data, and internal resources.
• Ability to collaborate with team members and effectively support the development of presentations, documentation, and shared resources.

Did you know?

• We care about our co-ops: Definity’s co-op students are considered the best pipeline of talent for our full-time, permanent positions.
• We care about students: Definity distributes $85,000 in scholarships to students across Canada each year.
• We care about our community: Definity donates more than $1 million every year to causes that drive true change in the neighborhoods in which we live and work.

What can Definity offer you?

• Meaningful work forwarding our purpose of building a better world by helping our clients and communities adapt and thrive in their hardest times of need.

• Culture of accountability, empowerment, and collaboration.

• Opportunities to support personal and professional growth through real-life experience and unique learning opportunities.

• Opportunity to join our employee groups - focused on women's empowerment, LGBTQ+, anti-racism and cultural equity, and environmental activism

• Determined to create positive change for our environment, our people, and our communities, now and in the future. Check our ESG work !

This position is being posted to fill an existing vacancy.

The hourly compensation for the role starts at $22.50 per hour and will increase based on factors including but not limited to, skills, education, experience, and the recommended rates as set by the respective educational institution.

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting accessibility@economical.com.

Background checks

This role requires successful clearance of a background check (including criminal checks and leadership references).

#LI-Hybrid