Inside Sales Support and Logistics Lead
Top Benefits
About the role
Job Overview
We are seeking a driven, proactive Logistics Lead & Inside Sales Support colleague to take ownership of our shipping and receiving processes and support our day-to-day sales team. In this role, you will bridge the gap between logistics and sales by completing our shipping processes as well as directly contacting our in-house accounts to support sales initiatives. The ideal candidate is someone who likes a mix of physical work in a warehouse, doing shipping and receiving; while also having some desk work by ensuring our shipments and deliveries documents are accurate, and the outside sales team and in-house customers receive top-tier support.
Key Responsibilities
Oversee the scheduling and coordination of shipments and deliveries, liaising with carriers and freight forwarders to ensure timely and accurate transportation of goods (local, national, and international). Manage the receipt of incoming shipments, including verifying materials against sales and purchase orders and inspecting damage. Prepare and create shipping labels for outgoing shipments, ensuring that all orders are correctly documented and processed. Maintain accurate records in ERP systems and systems for tracking inventory and shipments. Address any issues or delays in shipments, delivery schedules, or inventory, working with the team to find timely solutions. Ensure compliance with Canadian, EU, and US customs regulations, as applicable. Provide delivery updates and shipping quotes when requested by outside sales or client support representatives. Support the General Manager and Client Support Representatives with inside sales support for key accounts (generating leads, supporting customers, processing orders, developing accounts, etc.) Maintain effective communication with internal teams, customers, vendors, and external partners via phone and email to provide updates, resolve issues, and ensure smooth operations. Maintain accurate records of incoming and outgoing shipments, inventory levels, and delivery schedules. Operate a pallet jack to move materials within the warehouse Ensure goods are organized and stored efficiently. Ensure compliance with workplace safety protocols. Assist with other logistics-related tasks or projects as reasonably assigned. Assist in technical projects when required, for instance, installations in the warehouse, cutting and punching rails, repairing blinds, etc.
Experience
Proven experience in logistics, shipping/receiving, or a similar role. Knowledge of shipping and receiving, customs regulations, and delivery platforms. Experience managing inventory in a warehouse. Experience operating pallet jacks and other power tools Excellent task organization and physical organization skills. Strong communication skills in English (phone, email, video calls) Ability to work collaboratively within a team environment while managing multiple tasks effectively.
Compensation & Benefits
We have a very positive work culture with a young team in a modern showroom/office in Vancouver, easily accessible by public transit.
Job Type: Full-time
Benefits:
Dental care Extended health care Paid time off Store discount Vision care Ability to commute/relocate:
Vancouver, BC: reliably commute or plan to relocate before starting work (required)
Pay: CA$21.00 - CA$23.00 per hour
Not the right fit? Search for Inside Sales Support and Logistics Lead jobs in Vancouver, British Columbia, Canada
About MHZ-NA Blinds & Shading Solutions Inc.
Manufactured in Germany with European designs and styles, MHZ offers a wide range of made-to-measure interior and exterior shading solutions. As the largest window blind and sun-shading manufacturer in Europe, we now distribute our products across North America. We are growing into a trusted and reliable source for window treatment needs.
Similar Jobs
Inside Sales Support and Logistics Lead
Top Benefits
About the role
Job Overview
We are seeking a driven, proactive Logistics Lead & Inside Sales Support colleague to take ownership of our shipping and receiving processes and support our day-to-day sales team. In this role, you will bridge the gap between logistics and sales by completing our shipping processes as well as directly contacting our in-house accounts to support sales initiatives. The ideal candidate is someone who likes a mix of physical work in a warehouse, doing shipping and receiving; while also having some desk work by ensuring our shipments and deliveries documents are accurate, and the outside sales team and in-house customers receive top-tier support.
Key Responsibilities
Oversee the scheduling and coordination of shipments and deliveries, liaising with carriers and freight forwarders to ensure timely and accurate transportation of goods (local, national, and international). Manage the receipt of incoming shipments, including verifying materials against sales and purchase orders and inspecting damage. Prepare and create shipping labels for outgoing shipments, ensuring that all orders are correctly documented and processed. Maintain accurate records in ERP systems and systems for tracking inventory and shipments. Address any issues or delays in shipments, delivery schedules, or inventory, working with the team to find timely solutions. Ensure compliance with Canadian, EU, and US customs regulations, as applicable. Provide delivery updates and shipping quotes when requested by outside sales or client support representatives. Support the General Manager and Client Support Representatives with inside sales support for key accounts (generating leads, supporting customers, processing orders, developing accounts, etc.) Maintain effective communication with internal teams, customers, vendors, and external partners via phone and email to provide updates, resolve issues, and ensure smooth operations. Maintain accurate records of incoming and outgoing shipments, inventory levels, and delivery schedules. Operate a pallet jack to move materials within the warehouse Ensure goods are organized and stored efficiently. Ensure compliance with workplace safety protocols. Assist with other logistics-related tasks or projects as reasonably assigned. Assist in technical projects when required, for instance, installations in the warehouse, cutting and punching rails, repairing blinds, etc.
Experience
Proven experience in logistics, shipping/receiving, or a similar role. Knowledge of shipping and receiving, customs regulations, and delivery platforms. Experience managing inventory in a warehouse. Experience operating pallet jacks and other power tools Excellent task organization and physical organization skills. Strong communication skills in English (phone, email, video calls) Ability to work collaboratively within a team environment while managing multiple tasks effectively.
Compensation & Benefits
We have a very positive work culture with a young team in a modern showroom/office in Vancouver, easily accessible by public transit.
Job Type: Full-time
Benefits:
Dental care Extended health care Paid time off Store discount Vision care Ability to commute/relocate:
Vancouver, BC: reliably commute or plan to relocate before starting work (required)
Pay: CA$21.00 - CA$23.00 per hour
Not the right fit? Search for Inside Sales Support and Logistics Lead jobs in Vancouver, British Columbia, Canada
About MHZ-NA Blinds & Shading Solutions Inc.
Manufactured in Germany with European designs and styles, MHZ offers a wide range of made-to-measure interior and exterior shading solutions. As the largest window blind and sun-shading manufacturer in Europe, we now distribute our products across North America. We are growing into a trusted and reliable source for window treatment needs.