Senior Manager, Identity Intelligence (Global Security)
Top Benefits
About the role
Job Description
What is the opportunity?
The Identity & Access Management’ Identity Data Intelligence pillar has the mandate to consolidate, cleanse, govern, and enrich our IAM data to drive strong data driven strategic decisions and insights. As the Senior Manager, Identity Intelligence, you will work closely with key stakeholders, including Operations, Governance, Process development, and Metrics reporting, as well as other key stakeholders across Global Security, to capture intake requests, define requirements for operational and reporting automation opportunities, IAM intelligence and insights projects. Additionally, this role will ensure detailed documentation records are maintained and provide support to other team members for testing and periodic change coordination.
What will you do?
- Develop and lead the requirements gathering, documentation, data capture, and analysis processes in partnership with stakeholders
- Perform regular health checks and capacity planning for production systems.
- Maintain SQL databases in PROD (tuning, backup, recovery, security, compliance).
- Ensure high availability and security of the Central Data Warehouse (CDW).
- Monitor workflow execution and resolving failures or errors on Power Platform
- Conduct exploratory analysis and interpretation of new and different data sources to identify valuable and innovative insights.
- Work with teams across IAM and the enterprise, to find new opportunities to strengthen reporting and challenge existing analytics & governance models
- Support Identity Intelligence team in leading changes or with capturing any new metrics requirements.
- Create detailed test documentation, execute test plans/cases to ensure automation quality and functionality.
- Strengthen governance processes and mitigate risks by implementing data governance best practices.
- Participate in Agile projects, using JIRA for task management and tracking
What do you need to succeed?
Must-have
- 8+ years of overall industry experience in project management, data governance, or Business Analysis
- Understanding of data management practices and data pipelines
- SQL and Python experience, to support with test execution and troubleshooting support
- Excellent written and verbal communication skills with ability to influence and work collaboratively with diverse and cross-functional teams
- Excellent troubleshooting skills to rapidly identify and resolve issues
- Managing all work in Jira, including but not limited to story creation, defect resolution, etc.
Nice-to-have
- Tableau certification or equivalent experience
- Knowledge monitoring OCP clusters and Unix servers for performance and reliability.
- Proficiency in manual testing techniques and familiarity with automated testing tools and frameworks (qTest)
- Strong understanding of IAM principles and data governance
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
#TECHPJ
#LI-POST
Job Skills
Confidentiality, Critical Thinking, Data Privacy, Decision Making, Group Problem Solving, Information Security Management, Information Technology Security, IT Incident Management, Long Term Planning
Additional Job Details
Address:
16 YORK ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-05
Application Deadline:
2025-09-24
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Senior Manager, Identity Intelligence (Global Security)
Top Benefits
About the role
Job Description
What is the opportunity?
The Identity & Access Management’ Identity Data Intelligence pillar has the mandate to consolidate, cleanse, govern, and enrich our IAM data to drive strong data driven strategic decisions and insights. As the Senior Manager, Identity Intelligence, you will work closely with key stakeholders, including Operations, Governance, Process development, and Metrics reporting, as well as other key stakeholders across Global Security, to capture intake requests, define requirements for operational and reporting automation opportunities, IAM intelligence and insights projects. Additionally, this role will ensure detailed documentation records are maintained and provide support to other team members for testing and periodic change coordination.
What will you do?
- Develop and lead the requirements gathering, documentation, data capture, and analysis processes in partnership with stakeholders
- Perform regular health checks and capacity planning for production systems.
- Maintain SQL databases in PROD (tuning, backup, recovery, security, compliance).
- Ensure high availability and security of the Central Data Warehouse (CDW).
- Monitor workflow execution and resolving failures or errors on Power Platform
- Conduct exploratory analysis and interpretation of new and different data sources to identify valuable and innovative insights.
- Work with teams across IAM and the enterprise, to find new opportunities to strengthen reporting and challenge existing analytics & governance models
- Support Identity Intelligence team in leading changes or with capturing any new metrics requirements.
- Create detailed test documentation, execute test plans/cases to ensure automation quality and functionality.
- Strengthen governance processes and mitigate risks by implementing data governance best practices.
- Participate in Agile projects, using JIRA for task management and tracking
What do you need to succeed?
Must-have
- 8+ years of overall industry experience in project management, data governance, or Business Analysis
- Understanding of data management practices and data pipelines
- SQL and Python experience, to support with test execution and troubleshooting support
- Excellent written and verbal communication skills with ability to influence and work collaboratively with diverse and cross-functional teams
- Excellent troubleshooting skills to rapidly identify and resolve issues
- Managing all work in Jira, including but not limited to story creation, defect resolution, etc.
Nice-to-have
- Tableau certification or equivalent experience
- Knowledge monitoring OCP clusters and Unix servers for performance and reliability.
- Proficiency in manual testing techniques and familiarity with automated testing tools and frameworks (qTest)
- Strong understanding of IAM principles and data governance
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
#TECHPJ
#LI-POST
Job Skills
Confidentiality, Critical Thinking, Data Privacy, Decision Making, Group Problem Solving, Information Security Management, Information Technology Security, IT Incident Management, Long Term Planning
Additional Job Details
Address:
16 YORK ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-05
Application Deadline:
2025-09-24
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.