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Patient Care Coordinator

Toronto, Ontario, Canada
Entry Level
Full-Time

Top Benefits

Supportive and collaborative work environment
Opportunity to grow within a rapidly expanding home care organization

About the role

About Us

Integrity Home Care is a growing home healthcare provider dedicated to providing compassionate, high-quality care to clients throughout the Greater Toronto Area. We are looking for an organized and reliable Patient Coordinator to join our team.

Key Responsibilities

Coordinate and manage patient scheduling for nursing and personal support services. Ensure efficient patient flow by matching clients with appropriate staff. Handle schedule changes, cancellations, and urgent staffing requests. Respond to and resolve patient, caregiver, and staff escalations professionally and promptly. Communicate with patients, families, and healthcare staff regarding appointments and service updates. Maintain accurate scheduling records and patient information. Work closely with the management team to ensure continuity of care. Provide general administrative support as required.

Qualifications

Previous experience in scheduling, healthcare administration, or customer service is an asset. Strong organizational and multitasking skills. Excellent verbal and written communication skills. Ability to remain calm and professional in a fast-paced environment. Proficient with computers and Microsoft Office; experience with scheduling software is an asset. Ability to work independently and as part of a team. Must be legally eligible to work in Canada.

Requirements

Must reside in or near Markham, ON. Reliable transportation is an asset. Availability to work part-time with flexibility as needed.

What We Offer

$19.00 per hour Supportive and collaborative work environment Opportunity to grow within a rapidly expanding home care organization Meaningful work making a positive impact in patients' lives If you are organized, compassionate, and enjoy coordinating care while providing excellent customer service, we'd love to hear from you. Apply today to join the Integrity Home Care team.

About Integrity Homecare

Home Health Care Services
11-50 employees

Integrity Homecare Agency (IHA) provides compassionate, personalized in-home care services across the GTA, helping individuals maintain independence and quality of life. From daily living assistance to specialized care, we lead with integrity to deliver support you can trust.

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