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Director-TFT Quality & Risk Management

Thunder Bay, ON
CA$74,179 - CA$87,270/annual
Senior Level
full_time

Top Benefits

Competitive salary and comprehensive benefits package
HOOPP pension plan with employer contribution

About the role

Ref# 25NON081

1 ‑ Temporary Full Time ‑ Director

Quality & Risk Management

It is a condition of this posting that your home unit can accommodate your temporary absence in the event

you are successful.

Why Join Us?

· Impactful Work: Your leadership will directly influence the quality of care provided to our patients and the

efficiency of our operations, in a values based team environment.

· Competitive Compensation: We offer a comprehensive benefits package and competitive salary to attract

top talent.

· Healthcare of Ontario Pension Plan (HOOPP): We are proud to participate in the Healthcare of Ontario

Pension Plan (HOOPP), offering our employees the security and peace of mind that comes with having

access to a pension plan. We understand the importance of financial well‑being and believe that a strong

pension recognizes our employees, like you, and provides a stable foundation for your future as part of our

overall compensation package. When you join, you automatically contribute to the Plan each pay period. As

your employer, we also contribute $1.26 for every dollar you contribute.

Joining our team means that you will be an integral part of achieving our mission, vision and values.

Our Mission: We provide quality Care to Patients and Families, supported and advanced by research, innovation

and education that is responsive to the needs of the peoples of Northwestern Ontario.

Our Vision: Exceptional care for every patient, every time.

Our Values: Diversity, Compassion, Excellence, Innovation, Accountability

About the role:

The Hospital strives to deliver care that is centred on patients and families. Patient and Family Centred Care (PFCC)

is the provision of care that is respectful of, and responsive to individual patient/family preferences, needs, and values

and ensures that those values guide all decisions. Creating a caring environment for patients and families ensures

continuity of care and fosters a learning environment. Applicants are required to have a demonstrated knowledge,

understanding and commitment to this care philosophy.

Reporting to the Executive Vice President of Research, Quality and Academics/CNE, supporting the Board of

Directors, Directors and Managers and co leading the Ethics team, the Director, Quality and Risk Management

provides oversight in the development of the Quality Framework, Enterprise Risk Management Framework and leads

the Hospital's risk management, patient safety, quality measurement, corporate compliance and process

improvement responsibilitiesand initiatives.

Acting as the primary champion of clinical quality/risk measurement for the implementation of best practices to

ensure quality improvement, the Director, Quality and Risk Management guides a portfolio that is responsible for

identifying patient safety issues, limiting legal exposure and coordinating claims reviews through monitoring,

analyzing, reporting and facilitating the improvement of clinical processes and outcomes performance.

This position requires a dynamic and creative individual with imagination that thrives using people focused,

innovative approaches. As a "systems thinking" leader in quality improvement and risk management, this person's

energy, ideas, and vision set the tone to further enhance the quality of patient care and experiences and motivate

others to continually enhance quality.

QUALIFICATIONS:

Education

* Bachelors degree in health care administration field, Masters preferred;

* Knowledge of Accreditation Canada standards, criteria and processes; and

* Certification in Lean or related quality improvement methodology is considered an asset.

Experience

* Well rounded background with at least 5 years experience in a quality administration / management position.

Skills (in addition to behavioural competencies identified above)

* Strong leadership skills;

* Skilled motivator;

* Able to organize and prioritize many tasks efficiently;

* Skilled communicator, both oral and written;

* Excellent problem solving ability;

* Excellent change champion and facilitator

* Clinical credibility and experience preferred;

* Respect for all roles in an interprofessional care model;

* Computer skills.

Knowledge

* Understanding of current health care environment and its challenges;

* Understanding of underlying principles in health ethics;

* Thorough knowledge of clinical and operational issue, interrelationships and interdependency;

* In depth knowledge of care processes, decision making, quality control, process improvement, and clinical

information systems;

* In depth knowledge of quality management, implementation science, risk management, change management and

project management;

* Understands program development.

Salary Range: $74.179 to 87.270

The Health Sciences Centre strives to ensure the safety and security of the patients, visitors, employees and assets

financial and otherwise. All offers of employment to external candidates shall be conditional upon: a satisfactory

Criminal Records Check (CRC) where indicated, to ensure the absence of relevant criminal convictions; and proof of

full vaccination of all required doses of a COVID‑19 vaccine approved by Health Canada to Occupational Health &

Safety.

We are committed to fostering an inclusive, equitable, and accessible environment supporting diversity in our work

environment to provide quality care where all feel valued, respected, and supported. We are dedicated to building a

workforce reflective of the communities in which we live and serve and encourage Indigenous people, visible

minorities, and persons with disabilities to apply and self‑identify. Upon request, accommodations due to a disability

are available throughout the selection process. Additionally we are identified as an English/French speaking health

sciences centre and encourage bilingual candidates to apply.

If there are no qualified applicants for the above position, the Hospital may, at their discretion, train unqualified

individuals.

Interested applicants must submit a resume outlining relevant previous experience and training no later than

11:59p.m. on Thursday, 2 October, 2025.

Internal applicants may apply via the job posting page on the iNtranet. External applicants must apply through our

website.

Posted: September 18, 2025

NON UNION

About Thunder Bay Regional Health Sciences Centre

Hospitals and Health Care
1001-5000

Thunder Bay Regional Health Sciences Centre has a Mission to deliver a quality patient experience in an academic health care environment that is responsive to the needs of the population of Northwestern Ontario. We are a recognized leader in Patient and Family Centred Care.