Top Benefits
About the role
Job Description
WHAT IS THE OPPORTUNITY?
The WMT team is undertaking multiple complex enterprise-wide initiatives as part of RBC’s ongoing plan to improve Wealth technology portfolio management across the organization. The Senior Application Support Analyst will collaborate with IT and Wealth Management business partners to ensure our technology solutions meet stakeholder needs.
WHAT WILL YOU DO?
- Manage day to day production support issues
- Responsible for change management activities in test and production environments, including deployment of code, while adhering to source code management and release management policies
- Maintain health and safety of production systems and applications. Identify risks and risk mitigation opportunities. Improve existing application instrumentation and monitoring.
- Work with development teams and business partners to provide input on best mix of development, interfacing applications, and third-party vendor solutions to meet business requirements and project objectives in an agile environment.
- Effectively communicate and build rapport with team members, management, stakeholders, infrastructure teams and interface groups using a variety of techniques and collaboration from start to finish
- Build knowledge in all aspects of the organization, the business, and information systems
- Provide coaching, expertise, and feedback to build the capability of the team
- Involved in occasional weekend and after-hours support
WHAT DO YOU NEED TO SUCCEED?
Must have:
- Experience with troubleshooting application and database issues by leveraging tools such as Dynatrace/Aternity/OEM in a AIX/Linux environment
- Java Scripting experience
- Proficiency with Microsoft SQL Server, Microsoft C#, ASP.Net, SQL, PL/SQL programming, Strong knowledge Linux/Unix operating systems
- Experience with automation of routine database/infrastructure administration tasks
- Oracle database architecture, database performance monitoring and SQL tuning
- Proficiency with cloud hosted applications, Microsoft Azure, OCP, Proficiency with Windows Server operating systems and IIS
- DEVOPs and SRE experience (Jenkins, Ansible etc..), Strong ability to write/read/troubleshoot SQL queries
Nice-to-have:
- Proficiency with Javascript, jQuery, AngularJS
- Strong analytical, problem solving, and decision making skills
- Strong understanding of ITIL service management processes and familiarity with tools such as ServiceNow
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
#LI-POST
Job Skills
Cloud Applications, Cloud Computing, Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Microsoft Azure, Microsoft Server Administration, Microsoft Server Support, Oracle OCP, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software, UNIX AIX
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-26
Application Deadline:
2025-10-31
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Top Benefits
About the role
Job Description
WHAT IS THE OPPORTUNITY?
The WMT team is undertaking multiple complex enterprise-wide initiatives as part of RBC’s ongoing plan to improve Wealth technology portfolio management across the organization. The Senior Application Support Analyst will collaborate with IT and Wealth Management business partners to ensure our technology solutions meet stakeholder needs.
WHAT WILL YOU DO?
- Manage day to day production support issues
- Responsible for change management activities in test and production environments, including deployment of code, while adhering to source code management and release management policies
- Maintain health and safety of production systems and applications. Identify risks and risk mitigation opportunities. Improve existing application instrumentation and monitoring.
- Work with development teams and business partners to provide input on best mix of development, interfacing applications, and third-party vendor solutions to meet business requirements and project objectives in an agile environment.
- Effectively communicate and build rapport with team members, management, stakeholders, infrastructure teams and interface groups using a variety of techniques and collaboration from start to finish
- Build knowledge in all aspects of the organization, the business, and information systems
- Provide coaching, expertise, and feedback to build the capability of the team
- Involved in occasional weekend and after-hours support
WHAT DO YOU NEED TO SUCCEED?
Must have:
- Experience with troubleshooting application and database issues by leveraging tools such as Dynatrace/Aternity/OEM in a AIX/Linux environment
- Java Scripting experience
- Proficiency with Microsoft SQL Server, Microsoft C#, ASP.Net, SQL, PL/SQL programming, Strong knowledge Linux/Unix operating systems
- Experience with automation of routine database/infrastructure administration tasks
- Oracle database architecture, database performance monitoring and SQL tuning
- Proficiency with cloud hosted applications, Microsoft Azure, OCP, Proficiency with Windows Server operating systems and IIS
- DEVOPs and SRE experience (Jenkins, Ansible etc..), Strong ability to write/read/troubleshoot SQL queries
Nice-to-have:
- Proficiency with Javascript, jQuery, AngularJS
- Strong analytical, problem solving, and decision making skills
- Strong understanding of ITIL service management processes and familiarity with tools such as ServiceNow
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
#LI-POST
Job Skills
Cloud Applications, Cloud Computing, Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Microsoft Azure, Microsoft Server Administration, Microsoft Server Support, Oracle OCP, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software, UNIX AIX
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-26
Application Deadline:
2025-10-31
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.