About the role
Who We Are
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.
Further information is available at www.bgis.com
SUMMARY
The HRMS Analyst is responsible for the analysis and operation of employee information along with the development of reporting and analytics of various HR-related information. In addition, the HRMS Analyst will also run low complexity projects within the P&C team. The incumbent will also support a variet of HR-related technical and innovative initiatives.
KEY DUTIES & RESPONSIBILITIES
- Provides back-up administrative support to HRMS team as required
- Write, maintain and support a variety of reports and queries utilizing reporting tools Proactively identifies, problem solves and escalates opportunities for further efficiencies
- Participates in the testing and implementation of new/existing HR systems and interfaces; develops UAT test scripts
- Respond to and provide recommended solutions for end users experiencing system issues
- Log issues and follow-up with users to ensure issues are resolved
- Escalates advanced technical issues to the Senior Director, HRMS
- Trains users on new HR tools and business processes
- Creates and maintains procedural documentation as required
- Partner with the engagement survey vendor to coordinate and prepare for the annual survey
- Ability to collect, compile and analyze HR data and statistics to produce actionable analytics and dashboards
- Creates and maintains process flows, as needed in Visio or another tool
- Liaise with colleagues in other teams or regions to help
- Other duties as required.
KNOWLEDGE & SKILLS
- Must have good analytical and technical skills - seeks to continually develop HRMS knowledge and expertise
- Strong proficiency including MS Word and Excel and an ability to learn new software quickly
- Experience with the full suite of HCM tools (including Core HR, recruiting, performance management, etc.) is a definite asset
- College diploma or certificate in HR or Business
- Understanding of HR technologies, business processes and dependencies
- 2-5 years of previous HRMS or data analysis experience required
- Ability to manage low level complexity projects within the P&C team
- Proven experience creating and modifying reports
- Attention to detail and commitment to data integrity required
- Ability to multi-task and work under time/deadline constraints
- High level of customer service and relationship management skills
- Proven team player, with ability to also work proactively and independently
- Excellent written and verbal communication
- Extremely trustworthy and capable of handling highly sensitive and confidential information
- Exhibits a positive can-do attitude and approach to responsibilities; high degree of initiative and meets new challenges with an open mind
Licenses and/or Professional Accreditation
- None required
BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.
About BGIS
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totalling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.
BGIS est un leader mondial des services de gestion intégrée des installations. Plus de 600 millions de pieds carrés de portefeuilles clients répartis sur plusieurs marchés, notamment ceux des gouvernements, de l’enseignement supérieur, des services publics, des télécommunications, des services financiers, du pétrole et du gaz, des soins de santé et de l’information dans les nuages. En plus de gérer un portefeuille diversifié de bureaux, de commerces de détail, de collèges, d'hôpitaux et d'actifs industriels, BGIS est un leader mondial de la gestion de centres de données et d'autres environnements critiques.
About the role
Who We Are
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.
Further information is available at www.bgis.com
SUMMARY
The HRMS Analyst is responsible for the analysis and operation of employee information along with the development of reporting and analytics of various HR-related information. In addition, the HRMS Analyst will also run low complexity projects within the P&C team. The incumbent will also support a variet of HR-related technical and innovative initiatives.
KEY DUTIES & RESPONSIBILITIES
- Provides back-up administrative support to HRMS team as required
- Write, maintain and support a variety of reports and queries utilizing reporting tools Proactively identifies, problem solves and escalates opportunities for further efficiencies
- Participates in the testing and implementation of new/existing HR systems and interfaces; develops UAT test scripts
- Respond to and provide recommended solutions for end users experiencing system issues
- Log issues and follow-up with users to ensure issues are resolved
- Escalates advanced technical issues to the Senior Director, HRMS
- Trains users on new HR tools and business processes
- Creates and maintains procedural documentation as required
- Partner with the engagement survey vendor to coordinate and prepare for the annual survey
- Ability to collect, compile and analyze HR data and statistics to produce actionable analytics and dashboards
- Creates and maintains process flows, as needed in Visio or another tool
- Liaise with colleagues in other teams or regions to help
- Other duties as required.
KNOWLEDGE & SKILLS
- Must have good analytical and technical skills - seeks to continually develop HRMS knowledge and expertise
- Strong proficiency including MS Word and Excel and an ability to learn new software quickly
- Experience with the full suite of HCM tools (including Core HR, recruiting, performance management, etc.) is a definite asset
- College diploma or certificate in HR or Business
- Understanding of HR technologies, business processes and dependencies
- 2-5 years of previous HRMS or data analysis experience required
- Ability to manage low level complexity projects within the P&C team
- Proven experience creating and modifying reports
- Attention to detail and commitment to data integrity required
- Ability to multi-task and work under time/deadline constraints
- High level of customer service and relationship management skills
- Proven team player, with ability to also work proactively and independently
- Excellent written and verbal communication
- Extremely trustworthy and capable of handling highly sensitive and confidential information
- Exhibits a positive can-do attitude and approach to responsibilities; high degree of initiative and meets new challenges with an open mind
Licenses and/or Professional Accreditation
- None required
BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.
About BGIS
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totalling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.
BGIS est un leader mondial des services de gestion intégrée des installations. Plus de 600 millions de pieds carrés de portefeuilles clients répartis sur plusieurs marchés, notamment ceux des gouvernements, de l’enseignement supérieur, des services publics, des télécommunications, des services financiers, du pétrole et du gaz, des soins de santé et de l’information dans les nuages. En plus de gérer un portefeuille diversifié de bureaux, de commerces de détail, de collèges, d'hôpitaux et d'actifs industriels, BGIS est un leader mondial de la gestion de centres de données et d'autres environnements critiques.