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Principal Product Manager (AI Engineering)

OpenText10 days ago
Waterloo, ON
Staff

About the role

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Principal Product Manager, AI EngineeringWaterloo/Richmond Hill, ON (Hybrid)

The AI Engineering and Enablement organization delivers OpenText’s foundational AI capabilities and shared services to accelerate GenAI adoption across the enterprise. In addition to building scalable AI toolkits and operational infrastructure, the team defines technical patterns and works with product and architecture leaders to promote aligned, secure, and effective AI development.

Your Impact:
As Principal Product Manager, AI Engineering, you will lead the strategy and roadmap for our internal GenAI platform components, including developer toolkits, orchestration frameworks, and agentic foundations. This is a technical product management role focused on enabling scalable and governed use of GenAI through reusable capabilities and patterns.

You will work closely with engineering and architecture to evolve our AI foundations, supporting initiatives such as MCP, A2A, and RAG, into productized services and toolkits. At the same time, you’ll bring a strong product mindset, ensuring that our platforms meet the needs of engineering teams, align with commercialization goals, and are competitive in approach.

This role requires both hands-on familiarity with GenAI development and the strategic vision to guide platform evolution across a diverse product portfolio.

What the role offers:

  • Defining product strategy and roadmaps for internal AI frameworks, runtimes, and developer-facing APIs.
  • Translating technical patterns into platform capabilities that can be scaled and reused across product teams.
  • Leading discovery, planning, and launch of AI infrastructure components in collaboration with engineering and architecture.
  • Balancing developer experience, platform governance, and enterprise requirements in product decisions.
  • Conducting market and competitive research to inform direction and positioning.
  • Supporting commercialization and alignment with customer-facing product needs.

What you need to succeed:

  • 10+ years of experience in product management or platform leadership roles, including 3+ years working with AI/ML, developer tools, or GenAI technologies.
  • Strong understanding of LLM usage and operations, including experience with prompt flows, model orchestration, and inference management.
  • Familiarity with modern GenAI frameworks such as LangChain, LangGraph, or CrewAI (or equivalents).
  • Experience with platform-level coordination patterns such as A2A and governance constructs such as MCP.
  • Track record of shipping developer-facing or platform products in a technical enterprise environment.
  • Ability to synthesize cross-functional input and translate complex technical requirements into actionable product plans.
  • Bachelor’s or Master’s degree in Computer Science, Engineering, or related technical/product discipline.

One last thing:
OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us athr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

About OpenText

Software Development
10,000+

OpenText is a world leader in Information Management, helping companies securely capture, govern and exchange information on a global scale. OpenText solves digital business challenges for customers, ranging from small and mid-sized businesses to the largest and most complex organizations in the world. For more information about OpenText (NASDAQ/TSX: OTEX), visit www.opentext.com