Property Administrator (9 Month Contract)

Hillside Mall - Victoria, BC

Who We Are: BGO is a leading, global real estate investment management advisor and a globally-recognized provider of real estate services. BGO serves the interests of more than 750 institutional clients with expertise in the asset management of office, industrial, multi-residential, retail and hospitality property across the globe. BGO has offices in 28 cities across twelve countries with deep, local knowledge, experience, and extensive networks in the regions where we invest in and manage real estate assets on behalf of our clients in primary, secondary and co-investment markets. BGO is a part of SLC Management, which is the institutional alternatives and traditional asset management business of Sun Life.

For more information, please visit www.bgo.com

BGO promotes a corporate culture that attracts and retains the highest caliber people. We encourage opportunities for growth, development, and promotion by providing our employees with the resources to work effectively and continually strive to perform better. We are committed to a safe and sustainable work environment.

The Opportunity:

The Property Administrator is responsible and accountable for the administration and management of resident accounts. They will report directly to the Manager, Property Administration, Residential and provide support to the management team for all aspects of the day-to-day activities for assigned residential buildings in the National (Canada) portfolio.

What You Will Do:

• Process daily resident adjustments including, but not limited to, move-ins, move-outs, incentives, chargebacks, refunds, deposit corrections
• Maintain rent rolls, resident ledgers, AR, LMR and Chargeback accounts
• Oversee administration functions in Yardi and ensure accuracy of lease information in system
• Review weekly internal receivables report with managers and site staff and ensure sites are communicating balances to residents
• Administer or assist with required legal documents (N1, N4, N5, N6) and files for legal action
• Prepare files for collection and follow up with Collection agency
• Prepare renewal list for Property Manager’s review and approval. Process and mail monthly rent increases
• Ensure timely posting of monthly rent roll
• LMR posting (Ontario) and if applicable, cancelling PAP. Coordinate with site team to ensure security deposit refunds for the western provinces are processed by 7 th of the month
• Verify notices of termination, skips and evictions are entered into Yardi correctly
• Review and process tenant Deposit Accounting upon move out information provided by the site
• Interest distribution applications to tenant ledgers
• Posting of NSF fees to resident accounts and provide notification to site
• Liaise with site staff and accounting to ensure appropriate information is received, recorded and provided as requested
• Handle site inquiries
• Process all invoices and related reports and systems within Accounting as assigned
• Assist accounting team with bank reconciliations, including following up on uncashed cheques
• Assist in year-end audit
• Handle all inquiries and feedback professionally and courteously, ensuring a high level of customer service is maintained through regular contact with teams
• Identify and recommend process improvements to the Residential Property Administration
• Embrace and pro-actively support BGO's culture of environmental sustainability, and corporate and social responsibility
• Other duties as assigned by Manager, Property Administration, Residential

Who You Are:

• Education: Minimum 6 months of post-secondary education in related field
• Experience: 5+ years of residential experience with a strong financial acumen; ability to analyze and interpret Company policies and procedures as well as relevant Acts and Legislation
• Relationship Skills: Superior oral and written communication and presentation skills; ability to develop and sustain cooperative working relationships, ability to exercise confidentiality and excellent customer service skills
• Organizational/Multi-Task Skills: Ability to allocate one's time effectively, work under pressure and manage tight deadlines; ability to handle multiple demands, competing priorities and adapt to new ideas and constant changes; a highly organized individual who has an eye for detail and accuracy
• Computer Skills : advanced skills in Microsoft Office, Word and Excel; working knowledge of Yardi accounting system
• Police Clearance: A criminal verification check is required for employment.

The Expected Base Pay Range: $30.00/hr - $32.00/hr. The Base Pay range is for the primary location for which the job is posted. BGO values the contribution of our employees and our compensation structure may vary based on the geographical location of successful candidates, as well as their experience, skills or qualifications.  In addition to base pay, eligible BGO employees participate in various incentive compensation plans, based on individual and business performance as well as a broad range of competitive benefits.

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.  

BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at accessibility@bgo.com and include: Job posting #, your name and your preferred method of contact.  

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.