About the role
Associate Owner Relations Agent
Why YOU want this position
At Enverus, we’re committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.
We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we’re helping our customers make better decisions that help provide communities around the world with clean, affordable energy.
The energy industry is changing fast. But we’ve continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn’t be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds.
Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.
We are currently seeking an Associate Owner Relations Agent to join our team working remotely in Canada. This position will work Monday thru Friday, 8:00 am – 5:00 pm CT.
Performance Objectives
- Answer incoming oil and gas owner relations phone calls from 8:00 to 5:00 p.m. CST, assisting callers with basic FAQs
- Log owner inquiries into a case tracking system
- Log detailed messages for inquiries that would need to be escalated to more experienced Owner Relations Agents
- Listen to voicemails and log into a case tracking system.
Competitive Candidate Profile
- Proficient in navigating CRM tools, ticketing systems, or other platforms efficiently.
- Accurately captures information and follows designated procedures.
- Articulates words clearly and professionally.
- Able to calm upset callers and manage tense conversations.
- Able to handle high call volumes
- Being consistently available during work hours
- High School Diploma
- 2+ years of customer service experience
- Proficient in MS Applications
Physical Demands:
- Ability to sit for long periods, work on a computer with repetitive motions and utilize devices typically found in an office environment.
- Able to safely lift up to 35 pounds at a time using safe lifting techniques.
- Ability to communicate effectively with another person.
- Regular and predictable attendance is required.
- Ability to work in a remote/work from home environment is required.
- Travel requirements: 0% or as required for company needs
About Enverus
Enverus is a single source platform for management, development and acquisition, within the entire energy value chain. From early-stage investment to full-scale development, we provide the actionable intelligence, in-depth analysis and speed to support your changing energy strategy.
This is what we call Intelligent Connections: empowering your company to discover previously unseen insights and opportunities, act fast, and deliver extraordinary outcomes.
A Technology Partner for the Future:
Enverus is the most trusted knowledge and analytics platform in the energy industry, with real-time access to analytics, insights, benchmark costs, revenue data and more.
More than 300 financial institutions and more than 5,000 energy companies rely on our analytics, intelligence, and technology to make capital investment decisions and increase investor ROI.
Our platform is built both by, and for, our industry. Our source is our own connections — with direct access to more than 98% of U.S. producers, and more than 35,000 suppliers, we inform more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing.
What We Provide:
Our platform provides a centralized, single-source of truth, with energy analytics informed by more than 20 years of market intelligence and machine-learning.
For personal, customizable support, our highly experienced, sizable analyst team provides thought leadership, consulting and tech innovation.
Our goal is to build a long-term relationship with you, addressing your challenges today, while providing the tools for you to thrive tomorrow.
Our customers regularly report major production increases, substantial savings on labor costs, impressive savings and EUR improvements.
We provide a complete scope of the entire energy industry, including oil and gas, financial institutions, power, utilities and renewables. But we also illuminate their connections, and where they’re going.
About the role
Associate Owner Relations Agent
Why YOU want this position
At Enverus, we’re committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.
We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we’re helping our customers make better decisions that help provide communities around the world with clean, affordable energy.
The energy industry is changing fast. But we’ve continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn’t be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds.
Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.
We are currently seeking an Associate Owner Relations Agent to join our team working remotely in Canada. This position will work Monday thru Friday, 8:00 am – 5:00 pm CT.
Performance Objectives
- Answer incoming oil and gas owner relations phone calls from 8:00 to 5:00 p.m. CST, assisting callers with basic FAQs
- Log owner inquiries into a case tracking system
- Log detailed messages for inquiries that would need to be escalated to more experienced Owner Relations Agents
- Listen to voicemails and log into a case tracking system.
Competitive Candidate Profile
- Proficient in navigating CRM tools, ticketing systems, or other platforms efficiently.
- Accurately captures information and follows designated procedures.
- Articulates words clearly and professionally.
- Able to calm upset callers and manage tense conversations.
- Able to handle high call volumes
- Being consistently available during work hours
- High School Diploma
- 2+ years of customer service experience
- Proficient in MS Applications
Physical Demands:
- Ability to sit for long periods, work on a computer with repetitive motions and utilize devices typically found in an office environment.
- Able to safely lift up to 35 pounds at a time using safe lifting techniques.
- Ability to communicate effectively with another person.
- Regular and predictable attendance is required.
- Ability to work in a remote/work from home environment is required.
- Travel requirements: 0% or as required for company needs
About Enverus
Enverus is a single source platform for management, development and acquisition, within the entire energy value chain. From early-stage investment to full-scale development, we provide the actionable intelligence, in-depth analysis and speed to support your changing energy strategy.
This is what we call Intelligent Connections: empowering your company to discover previously unseen insights and opportunities, act fast, and deliver extraordinary outcomes.
A Technology Partner for the Future:
Enverus is the most trusted knowledge and analytics platform in the energy industry, with real-time access to analytics, insights, benchmark costs, revenue data and more.
More than 300 financial institutions and more than 5,000 energy companies rely on our analytics, intelligence, and technology to make capital investment decisions and increase investor ROI.
Our platform is built both by, and for, our industry. Our source is our own connections — with direct access to more than 98% of U.S. producers, and more than 35,000 suppliers, we inform more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing.
What We Provide:
Our platform provides a centralized, single-source of truth, with energy analytics informed by more than 20 years of market intelligence and machine-learning.
For personal, customizable support, our highly experienced, sizable analyst team provides thought leadership, consulting and tech innovation.
Our goal is to build a long-term relationship with you, addressing your challenges today, while providing the tools for you to thrive tomorrow.
Our customers regularly report major production increases, substantial savings on labor costs, impressive savings and EUR improvements.
We provide a complete scope of the entire energy industry, including oil and gas, financial institutions, power, utilities and renewables. But we also illuminate their connections, and where they’re going.