Join Our Mission: Help the Helpers with Jane

Let's kick things off with a quick intro. Jane is a team that's all about fostering growth, spreading delight, and serving our healthcare community. We're on the hunt for people ready to jump in and join us while we simplify the lives of healthcare practitioners and patients daily. And guess what? Jane is a remote-first company, meaning every role at Jane, including this one, is remote - giving you the freedom to work from any corner of Canada.

Learn More About Us

We're founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of them here.

There is often a high bar set, not just for the quality of work, but for the care we show for each other and our customers. And it’s our customers raising that bar, never standing still and continually improving which keeps us on our toes. It's not just about what you've done before or how quickly you work; it's about your curiosity and drive to solve the right problems and your agility in learning new ways of thinking.

No doubt, Jane's a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers, company retreats, or possibly a conference or two across North America if you’re keen to learn more about our community of healthcare providers. We're on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals' lives easier every single day.

You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra Reviews.

But we’ll also keep it real — as much as we love our work, the mountain we're climbing is always getting taller. We're a growing company, and with that comes the challenge of navigating an environment with many moving parts, often without a clear-cut path laid out in front of us. This is where you come in. If you're the kind of person who gets a kick out of being resourceful and loves solving problems, you'll fit right in.

We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.

In short, if you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, we’d love to hear from you!

Your Role in Our Journey

The Jane Design Team is growing, and we’re looking for a curious and thoughtful designer who thrives solving abstract, complex problems. We’re specifically searching for a Senior Product Designer to join our Clinical Extensions team.

In this role you will be focused on shaping a cohesive, end-to-end experience for extensions built on the Jane platform by developers (both internal and external). It’s a role that calls for systems thinking, creativity, and a strong ability to bring clarity to ambiguity. You’ll be helping define patterns and frameworks for technical audiences to build experiences and for practitioners and patients to use.

We need someone who’s excited to think in systems, partner closely with Product and Engineering, and act as a connector across the company. You’ll be a key player in how we grow the platform and how others inside and outside Jane use it.

The Impact You Could Have

• • Clarify the problem and scope with Product Management and Engineering, then frame extension use cases end to end, from discovery in Jane to partner handoff and data return back into Jane
  • Define the practitioner experience for install, connect, and use flows, including the extension catalog, authorization, and “return to Jane” moments, so it feels native and safe⁠
  • Create UX patterns and UI specs that teams and partners can reuse, and contribute to our design systems to keep platform experiences consistent⁠
  • Prototype and test key workflows with practitioners, rapidly iterating to make cross-product journeys coherent⁠
  • Partner with Clinical engineering on the SDLC to slice problems, validate technical approaches early, and ensure extension-created content is presented readably and safely in Jane⁠
  • Align cross-functionally with Partnerships, Security, and Clinical on guardrails and acceptance criteria, so partner-built experiences meet Jane’s standards for privacy, safety, and usability

The Experience We Feel We Need

• • 5+ years of experience in Product/UX Design, with a track record of leading projects in complex or abstract domains.
  • A portfolio that demonstrates systems thinking, user research, and design work - ideally including developer platforms, internal tools, or integration-focused projects.
  • Ability to design at the pattern level, creating frameworks that others use to build experiences.
  • Comfort working in ambiguous problem spaces, breaking down complexity into approachable solutions.
  • Strong communication and storytelling skills - you can explain not just what you designed, but why.
  • Confidence working closely with technical partners; you don’t need to be an engineer, but you can ask good questions, understand constraints, and challenge assumptions.
  • Experience with customer research and testing, including the ability to represent diverse customer journeys.
  • Organized, collaborative, and adaptable, thriving in a fast-paced environment where things aren’t always fully defined.
  • A bias to action: you don’t just analyze problems, you move them forward.

At Jane, we’re committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of $115,200 to $180,000. While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence.

Most new hires join at the accomplished stage, which for this role represents an annual salary of $144,000. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane-specific knowledge.

We believe in paying for growth. You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission.

Paying clearly is one of our compensation fundamentals. Watch this short video to learn how our salary bands are set. You’re also encouraged to ask questions about compensation at any point during the interview process.

We also offer a comprehensive benefits package, You can learn more about it here*!*

At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.

We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.

We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.