Residential Community Rehabilitation Support Worker (CRSW)
Top Benefits
About the role
Job Description
Terms of Employment
Full-time, Part-time, Casual
Position Location
Edmonton
About ICE
Independent Counselling Enterprises (ICE) supports adults with disabilities to live meaningful, inclusive lives. Our Support Workers are essential — helping people with daily routines, building independence, and participating in their communities.
Role Summary
As a Residential CRSW, you’ll make a real difference every day. You’ll assist with routines like meals, cleaning, or personal care, encourage new skills, and support community activities. Your role is to create a safe, respectful, and supportive environment where adults with disabilities can live with dignity, independence, and connection.
What We Offer
- Paid training, orientation, and ongoing learning opportunities
- Stable employment with flexible schedules (days, evenings, weekends)
- Non-registered group RSP matching program available to qualifying employees after one year of employment, with contributions adjusted according to length of service
- Career growth — many staff advance into leadership roles
- Support from experienced supervisors, mentors, and team members
- Respectful, inclusive workplace that values teamwork and diversity
- Employee recognition for long service and outstanding contributions
- Meaningful work — every day you’ll make a difference
Key Responsibilities
- Assist with daily living: meals, cleaning, laundry, shopping, and appointments
- Support personal care: hygiene, dressing, mobility, and other needs
- Encourage independence and teach new skills
- Support community participation: recreation, activities, social outings
- Promote safety and healthy choices at home and in the community
- Follow individual support plans and program procedures
- Maintain accurate records, notes, and reports
- Communicate clearly with supervisors, families, and team members
- Respond to challenging situations professionally and according to ICE procedures
- Respect the rights, dignity, and culture of each individual
- Work collaboratively to create a safe, positive environment
Qualifications
- Strong communication skills: listening, speaking, and basic writing
- Problem-solving skills and professionalism in stressful situations
- Good organization and time management
- Experience in caregiving, teaching, or support work is an asset (not required)
- Clear Vulnerable Sector Police Check (within 6 months)
- Basic First Aid with CPR Level A (or willingness to obtain)
- Two work-related references
- Reliable, punctual, and flexible for shift work
- Some programs require a valid driver’s license, vehicle, and $2M insurance
Apply Today
Send your resume and cover letter to snair@icenterprises.com or fax (780) 452-4889 “Residential CRSW Application” in the subject line.
Only applicants selected for interviews will be contacted. At ICE, you’re joining a team that makes a real difference every day. We value diversity and encourage applicants from all backgrounds.
About Independent Counselling Enterprises
Independent Counselling Enterprises (ICE) is one of the largest and most respected service providers in the disability services industry. The agency has more than 30 years experience serving individuals with developmental disabilities and helping them meet their goals. ICE is owned and operated in Alberta and has offices in Edmonton, Calgary, Grande Prairie and Lethbridge.
Residential Community Rehabilitation Support Worker (CRSW)
Top Benefits
About the role
Job Description
Terms of Employment
Full-time, Part-time, Casual
Position Location
Edmonton
About ICE
Independent Counselling Enterprises (ICE) supports adults with disabilities to live meaningful, inclusive lives. Our Support Workers are essential — helping people with daily routines, building independence, and participating in their communities.
Role Summary
As a Residential CRSW, you’ll make a real difference every day. You’ll assist with routines like meals, cleaning, or personal care, encourage new skills, and support community activities. Your role is to create a safe, respectful, and supportive environment where adults with disabilities can live with dignity, independence, and connection.
What We Offer
- Paid training, orientation, and ongoing learning opportunities
- Stable employment with flexible schedules (days, evenings, weekends)
- Non-registered group RSP matching program available to qualifying employees after one year of employment, with contributions adjusted according to length of service
- Career growth — many staff advance into leadership roles
- Support from experienced supervisors, mentors, and team members
- Respectful, inclusive workplace that values teamwork and diversity
- Employee recognition for long service and outstanding contributions
- Meaningful work — every day you’ll make a difference
Key Responsibilities
- Assist with daily living: meals, cleaning, laundry, shopping, and appointments
- Support personal care: hygiene, dressing, mobility, and other needs
- Encourage independence and teach new skills
- Support community participation: recreation, activities, social outings
- Promote safety and healthy choices at home and in the community
- Follow individual support plans and program procedures
- Maintain accurate records, notes, and reports
- Communicate clearly with supervisors, families, and team members
- Respond to challenging situations professionally and according to ICE procedures
- Respect the rights, dignity, and culture of each individual
- Work collaboratively to create a safe, positive environment
Qualifications
- Strong communication skills: listening, speaking, and basic writing
- Problem-solving skills and professionalism in stressful situations
- Good organization and time management
- Experience in caregiving, teaching, or support work is an asset (not required)
- Clear Vulnerable Sector Police Check (within 6 months)
- Basic First Aid with CPR Level A (or willingness to obtain)
- Two work-related references
- Reliable, punctual, and flexible for shift work
- Some programs require a valid driver’s license, vehicle, and $2M insurance
Apply Today
Send your resume and cover letter to snair@icenterprises.com or fax (780) 452-4889 “Residential CRSW Application” in the subject line.
Only applicants selected for interviews will be contacted. At ICE, you’re joining a team that makes a real difference every day. We value diversity and encourage applicants from all backgrounds.
About Independent Counselling Enterprises
Independent Counselling Enterprises (ICE) is one of the largest and most respected service providers in the disability services industry. The agency has more than 30 years experience serving individuals with developmental disabilities and helping them meet their goals. ICE is owned and operated in Alberta and has offices in Edmonton, Calgary, Grande Prairie and Lethbridge.