Support Assistant
Top Benefits
About the role
Are you an organized, detail-oriented, and proactive administrative professional with experience in providing administrative support to a broad range of programs and leaders? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.
As a Support Assistant at Ontario Health atHome you will provide administrative support to the Management team and help to balance competing and constantly changing priorities in their daily activities.
By applying your health care administrative support experience – you will have the opportunity to play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals.
A s a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.
What will you do?
- Assist Managers in organizing work, schedules, and administrative routines by making appointments, alerting of upcoming events or deadlines, locating information and facilitating communication;
- Co-ordinate and track workflow, schedules, projects, and committee decisions through the organization to ensure paperwork is complete and accurate and ensures follow-up services are provided in a timely manner;
- Responsible for specific delegated projects under the direction of the Manager;
- Prepare reports, documents, spreadsheets, slides and other documentation and correspondence required for the day-to-day client services business activities;
- Develop and processes statistical reports;
- Organize and support all aspects of meetings and conferences independently;
- Actively look for ways to assist managers and the team in meeting customer’s needs;
- Establish and maintain an appropriate filing system for records maintained by the Manager;
What must you have?
- Post-secondary diploma in administrative studies is preferred;
- Minimum two years’ experience in an administrative support position;
- Excellent computer skills - Windows, Microsoft Office including Word, Excel, Outlook, PowerPoint, and Visio;
- Ability to compose correspondence and create reports that are concise, accurate and grammatically sound;
- Self-motivated with demonstrated ability to work effectively, accurately, independently with minimal supervision and take initiative within the job scope;
- Excellent demonstrated written and oral proficiency is essential;
- Excellent organizational and communication skills;
- Ability to work in and respond to a dynamic and changing environment and priorities;
- Ability to independently organize meetings for internal and external customers and experience with minute taking;
- Able to assist in organizing managers’ calendars and in preparing managers for
- meetings;
- Ability to multi-task and manage time effectively to meet competing deadlines;
- Ability to work effectively independently, and as a member of a team;
- Ability to handle sensitive and confidential information in a discreet and professional manner;
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.
What would give you the edge?
- Knowledge of Ontario Health atHome services;
- Ability to speak French or another second language
What do we offer? We Know Wellness Is Supported With Work-life Balance. In An Inclusive Culture Committed To Support Your Passion For Continuous Learning, Growth And Innovation, We Offer
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
- Salary: $25.63 - $30.81 per hour
Who are we? We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
Why join us? If you’re interested in driving excellence in care and service delivery , and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Date Posted: November 13, 2025 Closing Date: November 20, 2025
Job Title: Support Assistant
Job Type: Temporary Full Time up to five (5) months
Hours in a Bi-weekly Period: seventy (70)
FTE: 1.0
Reports To: Manager, Patient Services
Department: Patient Services
Group: CUPE
Location: Flexible within the South East - Belleville, Kingston, Brockville, or Smiths Falls office
About Ontario Health atHome
We are here to help. Ontario Health atHome coordinates in-home and community-based care for thousands of patients across the province every day. We assess patient care needs, and deliver in-home and community-based services to support your health and well-being. We also provide access and referrals to other community services, and manage Ontario’s long-term care home placement process. We collaborate with primary care providers, hospitals, Ontario Health Teams and many other health system partners to support high-quality, integrated care planning and delivery. Call 310-2222 (no area code is required).
Nous sommes là pour aider. Chaque jour, Santé à domicile Ontario coordonne les soins offerts à domicile et en milieu communautaire à des milliers de patients, partout dans la province.
En effet, nous évaluons les besoins des patients en matière de soins de santé et nous leur fournissons des services à domicile et en milieu communautaire pour favoriser leur santé et leur bien‑être. Nous dirigeons également les patients vers d’autres services communautaires, et nous gérons le processus de placement en foyer de soins de longue durée de l’Ontario.
Nous collaborons avec les fournisseurs de soins primaires, les hôpitaux, les équipes Santé Ontario ainsi que de nombreux autres partenaires du système de soins de santé afin d’assurer la planification et la prestation de soins intégrés et de haute qualité.
Composez le 310-2222 (aucun indicatif régional n’est requis).
Support Assistant
Top Benefits
About the role
Are you an organized, detail-oriented, and proactive administrative professional with experience in providing administrative support to a broad range of programs and leaders? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.
As a Support Assistant at Ontario Health atHome you will provide administrative support to the Management team and help to balance competing and constantly changing priorities in their daily activities.
By applying your health care administrative support experience – you will have the opportunity to play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals.
A s a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.
What will you do?
- Assist Managers in organizing work, schedules, and administrative routines by making appointments, alerting of upcoming events or deadlines, locating information and facilitating communication;
- Co-ordinate and track workflow, schedules, projects, and committee decisions through the organization to ensure paperwork is complete and accurate and ensures follow-up services are provided in a timely manner;
- Responsible for specific delegated projects under the direction of the Manager;
- Prepare reports, documents, spreadsheets, slides and other documentation and correspondence required for the day-to-day client services business activities;
- Develop and processes statistical reports;
- Organize and support all aspects of meetings and conferences independently;
- Actively look for ways to assist managers and the team in meeting customer’s needs;
- Establish and maintain an appropriate filing system for records maintained by the Manager;
What must you have?
- Post-secondary diploma in administrative studies is preferred;
- Minimum two years’ experience in an administrative support position;
- Excellent computer skills - Windows, Microsoft Office including Word, Excel, Outlook, PowerPoint, and Visio;
- Ability to compose correspondence and create reports that are concise, accurate and grammatically sound;
- Self-motivated with demonstrated ability to work effectively, accurately, independently with minimal supervision and take initiative within the job scope;
- Excellent demonstrated written and oral proficiency is essential;
- Excellent organizational and communication skills;
- Ability to work in and respond to a dynamic and changing environment and priorities;
- Ability to independently organize meetings for internal and external customers and experience with minute taking;
- Able to assist in organizing managers’ calendars and in preparing managers for
- meetings;
- Ability to multi-task and manage time effectively to meet competing deadlines;
- Ability to work effectively independently, and as a member of a team;
- Ability to handle sensitive and confidential information in a discreet and professional manner;
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.
What would give you the edge?
- Knowledge of Ontario Health atHome services;
- Ability to speak French or another second language
What do we offer? We Know Wellness Is Supported With Work-life Balance. In An Inclusive Culture Committed To Support Your Passion For Continuous Learning, Growth And Innovation, We Offer
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
- Salary: $25.63 - $30.81 per hour
Who are we? We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
Why join us? If you’re interested in driving excellence in care and service delivery , and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Date Posted: November 13, 2025 Closing Date: November 20, 2025
Job Title: Support Assistant
Job Type: Temporary Full Time up to five (5) months
Hours in a Bi-weekly Period: seventy (70)
FTE: 1.0
Reports To: Manager, Patient Services
Department: Patient Services
Group: CUPE
Location: Flexible within the South East - Belleville, Kingston, Brockville, or Smiths Falls office
About Ontario Health atHome
We are here to help. Ontario Health atHome coordinates in-home and community-based care for thousands of patients across the province every day. We assess patient care needs, and deliver in-home and community-based services to support your health and well-being. We also provide access and referrals to other community services, and manage Ontario’s long-term care home placement process. We collaborate with primary care providers, hospitals, Ontario Health Teams and many other health system partners to support high-quality, integrated care planning and delivery. Call 310-2222 (no area code is required).
Nous sommes là pour aider. Chaque jour, Santé à domicile Ontario coordonne les soins offerts à domicile et en milieu communautaire à des milliers de patients, partout dans la province.
En effet, nous évaluons les besoins des patients en matière de soins de santé et nous leur fournissons des services à domicile et en milieu communautaire pour favoriser leur santé et leur bien‑être. Nous dirigeons également les patients vers d’autres services communautaires, et nous gérons le processus de placement en foyer de soins de longue durée de l’Ontario.
Nous collaborons avec les fournisseurs de soins primaires, les hôpitaux, les équipes Santé Ontario ainsi que de nombreux autres partenaires du système de soins de santé afin d’assurer la planification et la prestation de soins intégrés et de haute qualité.
Composez le 310-2222 (aucun indicatif régional n’est requis).