Top Benefits
About the role
Position: Office Administrator
Location: Guelph, ON
Reporting to: Controller
About Us:
The Queenston Automotive Group is a leading name in the automotive industry, known for our commitment to excellence and customer satisfaction. From modest beginnings, we’ve grown into a thriving enterprise with locations in Hamilton, Burlington, and Guelph, employing over 250 professionals. We proudly sell and service top brands like Chevrolet, Buick, GMC, Honda, Mazda, Nissan, and Infiniti. Our team provides high-quality new and used vehicles and exceptional service.
We foster a supportive, inclusive work environment, with a focus on employee growth through training, career advancement, and a culture of teamwork and innovation.
What we are looking for:
We are seeking a detail-oriented Office Administrator to support daily operations at our Nissan Infiniti dealership in Guelph ON. The ideal candidate will be proactive, customer-focused, and capable of managing a wide range of administrative and operational tasks. This role is essential to ensure smooth dealership functions, accurate documentation, and a welcoming environment for customers and staff. The Office Administrator will be responsible for various administrative tasks to support the dealership.
The ideal candidate thrives in a fast-paced automotive environment, takes ownership of tasks, and is committed to delivering excellence in every aspect of their role.
Key Responsibilities:
Vehicle Registration & Stocking
- Process licensing for daily vehicle deliveries, ensuring all ownership documents are accurately completed.
- Stock new and used vehicles in CDK and add them to the garage register and SETAY board.
- Manage wholesale vehicle ownerships, coordinating with auction houses and internal teams.
- Verify trade-in files, invoices, pricing, and options to maintain accurate records.
Demo & Loaner Vehicle Management
- Track check-ins/outs, fuel, cleanliness, and mileage of loaner and demo vehicles.
- Assign demos to the correct driver and update CDK when mileage limits are exceeded.
- Ensure all vehicles are ready for customer use.
Customer Experience
- Maintain a clean, organized, and welcoming showroom, including dusting vehicles, restocking coffee, and organizing common areas.
- Greet and assist walk-ins, phone inquiries, appointments, and deliveries.
- Introduce customers to the appropriate sales staff to ensure smooth processes.
- Process business card orders and prepare courier packages for pickup, maintaining tracking details.
- Answer the main reception telephone when required, including during staff absences.
- Support parts and service departments by posting invoices, reconciling purchase orders, and balancing monthly statements.
Financial & Accounting Support
- Post deposits, manage cheques, process purchase orders, and calculate driver pay.
- Assist with month-end and year-end closings, audits, lien payouts, dealer trade paperwork, and floorplan postings.
- Update vehicle costs, post factory and parts invoices, and reconcile financial records.
Documentation & Filing
- Maintain organized deal files, invoices, licensing documents, and reports to ensure regulatory compliance and audit readiness.
- Prepare and track refunds, luxury tax exemption certificates, and other dealership paperwork.
- Perform other duties as assigned
Vendor Coordination & Miscellaneous Tasks
- Liaise with detailing and service vendors to ensure vehicles are fueled, clean, and ready.
- Manage courier packages and deliveries, including sending ownerships to auction houses.
- Order office supplies and support other operational tasks as assigned.
Data Integrity & Reporting
o Ensure accurate vehicle and financial data in CDK, PBS, and other dealership systems.
o Monitor and improve data integrity and reporting accuracy across dealership operations.
Other Duties as Assigned
Qualifications:
- 2+ years of office administration experience; dealership or automotive experience is a strong asset.
- Some dealership accounting experience and CDK dealership accounting software experience are assets.
- Strong organizational skills with the ability to assist multiple personnel and customers simultaneously.
- Excellent time management, problem-solving, and attention to detail.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Excellent verbal and written communication skills.
- High level of confidentiality and professionalism when handling sensitive information.
- Proficient with Microsoft Office; experience with CDK or PBS systems is an asset.
- High school diploma required; post-secondary education in business, administration, or a related field is a plus.
Why Join Us?
- Growth Opportunities: Vast potential for career advancement.
- Competitive Compensation: Attractive salary package.
- Comprehensive Benefits: Semi-flex benefits plan options to support your health and wellbeing
- Training and Development: Extensive support for your professional growth.
- Company Events: Participate in team-building activities and company events.
- Dynamic Workplace: Be part of a team where your contributions truly matter.
To apply, please send your resume and cover letter to hr@queenstonautogroup.com.
In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process.
We are an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women, and aboriginals. We thank you for your interest, however, only those applicants selected for an interview will be contacted.
Top Benefits
About the role
Position: Office Administrator
Location: Guelph, ON
Reporting to: Controller
About Us:
The Queenston Automotive Group is a leading name in the automotive industry, known for our commitment to excellence and customer satisfaction. From modest beginnings, we’ve grown into a thriving enterprise with locations in Hamilton, Burlington, and Guelph, employing over 250 professionals. We proudly sell and service top brands like Chevrolet, Buick, GMC, Honda, Mazda, Nissan, and Infiniti. Our team provides high-quality new and used vehicles and exceptional service.
We foster a supportive, inclusive work environment, with a focus on employee growth through training, career advancement, and a culture of teamwork and innovation.
What we are looking for:
We are seeking a detail-oriented Office Administrator to support daily operations at our Nissan Infiniti dealership in Guelph ON. The ideal candidate will be proactive, customer-focused, and capable of managing a wide range of administrative and operational tasks. This role is essential to ensure smooth dealership functions, accurate documentation, and a welcoming environment for customers and staff. The Office Administrator will be responsible for various administrative tasks to support the dealership.
The ideal candidate thrives in a fast-paced automotive environment, takes ownership of tasks, and is committed to delivering excellence in every aspect of their role.
Key Responsibilities:
Vehicle Registration & Stocking
- Process licensing for daily vehicle deliveries, ensuring all ownership documents are accurately completed.
- Stock new and used vehicles in CDK and add them to the garage register and SETAY board.
- Manage wholesale vehicle ownerships, coordinating with auction houses and internal teams.
- Verify trade-in files, invoices, pricing, and options to maintain accurate records.
Demo & Loaner Vehicle Management
- Track check-ins/outs, fuel, cleanliness, and mileage of loaner and demo vehicles.
- Assign demos to the correct driver and update CDK when mileage limits are exceeded.
- Ensure all vehicles are ready for customer use.
Customer Experience
- Maintain a clean, organized, and welcoming showroom, including dusting vehicles, restocking coffee, and organizing common areas.
- Greet and assist walk-ins, phone inquiries, appointments, and deliveries.
- Introduce customers to the appropriate sales staff to ensure smooth processes.
- Process business card orders and prepare courier packages for pickup, maintaining tracking details.
- Answer the main reception telephone when required, including during staff absences.
- Support parts and service departments by posting invoices, reconciling purchase orders, and balancing monthly statements.
Financial & Accounting Support
- Post deposits, manage cheques, process purchase orders, and calculate driver pay.
- Assist with month-end and year-end closings, audits, lien payouts, dealer trade paperwork, and floorplan postings.
- Update vehicle costs, post factory and parts invoices, and reconcile financial records.
Documentation & Filing
- Maintain organized deal files, invoices, licensing documents, and reports to ensure regulatory compliance and audit readiness.
- Prepare and track refunds, luxury tax exemption certificates, and other dealership paperwork.
- Perform other duties as assigned
Vendor Coordination & Miscellaneous Tasks
- Liaise with detailing and service vendors to ensure vehicles are fueled, clean, and ready.
- Manage courier packages and deliveries, including sending ownerships to auction houses.
- Order office supplies and support other operational tasks as assigned.
Data Integrity & Reporting
o Ensure accurate vehicle and financial data in CDK, PBS, and other dealership systems.
o Monitor and improve data integrity and reporting accuracy across dealership operations.
Other Duties as Assigned
Qualifications:
- 2+ years of office administration experience; dealership or automotive experience is a strong asset.
- Some dealership accounting experience and CDK dealership accounting software experience are assets.
- Strong organizational skills with the ability to assist multiple personnel and customers simultaneously.
- Excellent time management, problem-solving, and attention to detail.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Excellent verbal and written communication skills.
- High level of confidentiality and professionalism when handling sensitive information.
- Proficient with Microsoft Office; experience with CDK or PBS systems is an asset.
- High school diploma required; post-secondary education in business, administration, or a related field is a plus.
Why Join Us?
- Growth Opportunities: Vast potential for career advancement.
- Competitive Compensation: Attractive salary package.
- Comprehensive Benefits: Semi-flex benefits plan options to support your health and wellbeing
- Training and Development: Extensive support for your professional growth.
- Company Events: Participate in team-building activities and company events.
- Dynamic Workplace: Be part of a team where your contributions truly matter.
To apply, please send your resume and cover letter to hr@queenstonautogroup.com.
In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process.
We are an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women, and aboriginals. We thank you for your interest, however, only those applicants selected for an interview will be contacted.