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Astra-North Infoteck Inc.  ~ Conquering today’s challenges, achieving tomorrow’s vision! logo

Senior ServiceNow HAM Pro Developer – Hardware Asset Management & Flexera Migration

Hybrid
Toronto, Ontario, Canada
Senior Level
Full-Time

About the role

ServiceNow HAM Pro Developer - ServiceNow HAM Pro, Hardware Asset Management, Flexera Migration & ITAM

Location:

  • Toronto, ON - Hybrid (4 Days WFO)

Duration:

  • 12 months

Job Title:

  • ServiceNow HAM Pro Developer (Hardware Asset Management Professional)

Role Overview:

  • We are seeking an experienced ServiceNow HAM Pro Developer to implement and enhance Hardware Asset Management processes on the ServiceNow platform.
  • The role focuses on asset lifecycle management, automation, compliance, and integration with enterprise systems to ensure accurate tracking and optimization of hardware assets.

Key Responsibilities:

  • Implement and configure ServiceNow HAM Pro modules (Asset Lifecycle, Procurement, Inventory, Stockrooms).
  • Manage end-to-end hardware asset lifecycle (request → procurement → deployment → retirement → disposal).
  • Configure asset models, stock rules, transfer orders, and inventory workflows.
  • Integrate HAM with CMDB, Discovery, SCCM/Intune, and procurement systems.
  • Develop custom scripts, workflows, and automation using ServiceNow scripting (Business Rules, Script Includes, Flow Designer).
  • Ensure data accuracy and reconciliation between CMDB and asset records.
  • Implement barcode/RFID-based inventory and asset tracking solutions.
  • Support audit and compliance requirements (especially for regulated industries).
  • Create reports and dashboards for asset utilization, lifecycle status, and cost optimization.
  • Collaborate with ITSM, procurement, finance, and infrastructure teams.
  • Troubleshoot platform and data issues, and optimize performance.

Required Skills & Experience:

  • 8+ years of experience in ServiceNow development.
  • Strong hands-on experience with HAM Pro (Hardware Asset Management Professional).
  • Solid understanding of IT asset lifecycle management.
  • Experience with CMDB, Discovery, and ITSM modules.
  • Proficiency in JavaScript, Glide scripting, Business Rules, UI Policies.
  • Experience with integration technologies (REST/SOAP APIs, MID Server).
  • Knowledge of inventory and stockroom management processes.

ServiceNow Certifications Preferred:

  • CSA (Certified System Administrator).
  • CIS-HAM (Certified Implementation Specialist – HAM).

Additional Skills:

  • Experience with SAM Pro (Software Asset Management).
  • Knowledge of financial tracking (depreciation, asset costing).
  • Exposure to BFSI or regulated environments.
  • Experience with ITIL processes.
  • Good to have RBC experience.

Soft Skills:

  • Strong analytical and problem-solving skills.
  • Good stakeholder communication (IT, Finance, Procurement teams).
  • Attention to detail in asset tracking and compliance.
  • Ability to mentor junior developers.

Success Metrics:

  • Accuracy of hardware asset inventory.
  • Reduction in asset loss and audit findings.
  • Improved lifecycle tracking and automation.
  • CMDB and asset data alignment.
  • Cost savings through asset utilization and reuse.

About Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

IT Services and IT Consulting
51-200 employees

Astra - North Infoteck Inc.

                              Agile   -    Systems   -    Technologies   -   Resources   -     Applications   

Apply for Jobs@ https://careers.astra-north.com/jobs/

We are a global information technology services, management consulting and outsourcing company headquartered in Canada. Astra North helps clients navigate the ever-changing complex information technology landscape with its portfolio of IT consulting services, managed services and staffing and talent management solutions.

The core challenge facing many businesses in their IT functions is the increasing shortage of talent across the globe and its resultant impact on productivity. To overcome this challenge Astra-North provides its clients with a single source Integrated Recruitment Process Outsourcing - iRPO Service. Astra-North works as a specialist strategic partner for its clients by providing the best talent pool of IT Professionals on contract hire, permanent hire or managed services basis through its comprehensive and integrated recruitment, staff augmentation, workforce solutions, recruitment process outsourcing and managed services programs which are customized for individual client needs. Astra North Staffing Services include managing programs that are in compliance with matters focussing on careers, communications, legal and regulatory issues, technology and outsourcing, budgeting and metrics, IT staffing management best practices and global staffing management issues.

Our technical service extends the entire software development lifecycle from Consulting, Business Process Analysis, Requirement Mapping, Analysis, Design, Development, Testing to Implementation and Support. Astra-North Infoteck has expertise in building, maintaining and reengineering IT solutions to meet its client’s evolving needs.We help clients become agile to meet and exceed their goals.

                          Astra-North ~ Conquering Today's Challenges, Achieving Tomorrow's Vision!

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