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Senior Account Director

Toronto, Ontario, Canada
Senior Level
Full-Time

Top Benefits

Competitive compensation and benefits package

About the role

Job Title: Senior Account Director

Location: Toronto, ON Language Requirement: Bilingual (French & English)

About the Role

The Senior Account Director is a senior client-facing leader responsible for managing key accounts, driving strategic thinking, and ensuring flawless execution of campaigns. This role requires strong business acumen, leadership skills, and the ability to foster collaborative relationships internally and externally. A commitment to creative excellence is essential - championing ideas that deliver impact and align with strategic objectives.

Key Responsibilities

Relationship Management

Act as the primary day-to-day contact for clients, ensuring exceptional service. Build and maintain strong client relationships and trust. Serve as a key gatekeeper for business from both project management and financial perspectives. Manage challenging client situations with professionalism and tact. Foster collaboration and motivation within internal teams and partner agencies.

Business Management

Manage the financial health of client accounts, working closely with finance teams. Understand agency fees and negotiation processes. Monitor agency revenue and profitability for assigned accounts. Anticipate and address internal and external challenges proactively. Mentor and develop Account Supervisors and Account Executives on processes and business fundamentals. Participate in new business pitches.

Strategic Thinking & Creative Leadership

Provide strategic recommendations and articulate a clear point of view to clients. Champion creative excellence, ensuring work meets the highest standards and aligns with client objectives. Collaborate with planners and creative teams to develop compelling strategies and briefs. Evaluate creative work against strategic objectives and push for innovative solutions. Identify growth opportunities beyond the immediate scope of work.

Execution

Demonstrate strong WBS planning skills for all types of campaigns. Ensure flawless execution of campaigns and projects. Introduce innovative ideas to improve efficiency and effectiveness. Utilize agency resources to deliver solutions and best practices. Exhibit strong problem-solving skills and decisive action.

Qualifications

Minimum 8 years in account management within an advertising or marketing agency. Bachelor’s degree in Marketing, Communications, or related field (or equivalent experience). Strong leadership and team management capabilities. Excellent strategic thinking and problem-solving skills. Outstanding oral and written communication skills in French and English. Ability to manage financial tracking and forecasting for client accounts. Proven ability to motivate teams and build strong client relationships. Passion for creative excellence and ability to inspire teams toward innovative solutions.

Why Join Us? Opportunity to lead major accounts and influence strategic and creative direction. Collaborative and dynamic agency environment. Competitive compensation and benefits package.

Additional Information

This role represents an active vacancy at Havas. You will be joining a collaborative, growth-oriented environment where ideas are encouraged and career development is supported. The base salary range for this position is CAD $100,000 to $125,000, with final compensation determined based on factors such as work location, skills, experience, and background. Havas uses artificial intelligence-enabled tools to support certain aspects of the recruitment process. All hiring decisions are made by our recruiting and hiring teams

About Havas Creative Canada

Advertising Services
201-500 employees

Havas Creative Canada is a national, integrated agency. With a strong entrepreneurial culture, it is built around the talent and commitment of its teams. Our mission is to integrate all the expertise required to create relevant, distinctive and memorable customer experiences that put people at the heart of our clients' brands and communications. The Havas Group's global presence, combined with its Montreal heritage, enables the agency to serve local, national and international clients in the banking, societal, cultural, food, government and pharmaceutical sectors.

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