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AURUM Group of Companies logo

Account Representative

Toronto, Ontario, Canada
$60,000 - $65,000/annually
Mid Level
Full-Time

Top Benefits

Health Care
Paid Time Off
Travel Allowance

About the role

Position- Account Representative

Reporting to the Sales Manager the Account Representative creates long-term, trusting relationships with our customers with the goal of developing new business from existing clients and actively seeking new sales opportunities. This position will liaise with cross-functional internal teams to improve the entire customer experience. The key area of focus for this role will be to grow Aurum's business within the commercial and/or construction industry.

Job Type: Full-Time, Permanent

Work Location: In-Person, North York

Schedule: Monday to Friday, 9 am-5 pm

Salary- $60k-$65k/annually (Based on Experience) + Commission

Responsibilities

Build and maintain strong, long-lasting client relationships Proactively engage with customers, ensuring an ongoing positive customer experience Ensure the timely and successful delivery of our solutions according to customer needs and objectives Develop new business with existing clients and/or identify areas of improvement to meet sales quotas. Reach out to customer leads through cold calling and site visits. Negotiate contracts and close agreements to maximize profits. Achieve agreed-upon sales targets and outcomes within the schedule Coordinate sales plans with operations and scheduling departments to ensure customer success. Ensure all data, information, and details are entered into CRM(Salesforce) and updated as required. Maintain acute awareness of market and industry trends and make suggestions for improvement. All other duties as assigned.

Required Experience

A minimum of 2 years of experience making a positive difference in an organisation 2+ Years of account management experience in the service or operations industry Strong sales and negotiation skills Ability to build rapport with clients and understand their business needs Excellent communication (verbal and written) skills Ability to efficiently use Microsoft Office and Salesforce

Benefits

Benefits commence on the first day of employment Health Care Paid time off Travel Allowance Cell phone data allowance

Aurum and its affiliates welcome and encourage applications from people with disabilities. Accommodations up to the point of undue hardship are available for candidates taking part in all aspects of the selection process.

Salary: $60000 - $65000 per year

About AURUM Group of Companies

Facilities Services
51-200 employees

Aurum has emerged as a trusted leader in providing comprehensive solutions for institutional customers and property managers. With a strong focus on commercial and institutional properties, we offer a wide array of specialized services designed to enhance the maintenance and appearance of your buildings.

Our expertise spans across various sectors, from prestigious institutional establishments to large-scale property management companies. We proudly serve esteemed clients like Hilton, Brookfield, Toronto Transit Commission (TTC), and Honeywell, delivering top-tier services that meet the highest industry standards.

With a rich experience of over a decade, our team of professionals is well-equipped to handle the unique challenges that come with managing institutional properties. Our 24/7 availability ensures that we respond promptly to your needs, providing efficient and reliable services tailored to your schedule.

At Aurum, we understand the significance of maintaining a pristine and well-kept environment for your commercial spaces. Our advanced technology and eco-friendly practices enable us to deliver outstanding results while keeping environmental sustainability in mind.

When you partner with Aurum, you gain access to a comprehensive suite of services, including interior and exterior window cleaning, eavestrough cleaning, pressure washing, and more. Our "One-Stop Shop" approach ensures convenience, streamlining your maintenance processes and leaving your properties gleaming.

Trust Aurum as your go-to solution for institutional and property management needs. With our Gold Standard service and 100% satisfaction guarantee, you can rely on us to deliver exceptional results and elevate the appeal of your commercial spaces.

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