Join our Group Benefits Technology team! Are you a driven individual with experience in leading squad(s) and passionate in mentoring hands-on teams? Let's explore a partnership! Position Responsibilities: Lead a team of technology Software Engineers, Quality Engineers, Technical Analysts, and IT Business Analysts across multi-squad, regulatory, or other cross-cutting initiatives. Driving technical strategy and roadmaps, reviewing system designs, and conducting code reviews to ensure quality, scalability, and security. Must maintain strong technical expertise and hands-on when required to deliver and meet requirements. Setting team priorities, managing project timelines, removing blockers, and coordinating with product managers to deliver on important metrics and objectives and key results. Bridging goals between the team and senior leadership, streamlining and improving engineering workflows, and strengthening cross-team, cross-region collaboration. Mentor your team to continuously develop and grow technical and non-technical skills through mentorship, training and providing opportunities within the program. Foster team engagement and build an impactful team. Performance management including (but not limited to) clear expectation setting, tactical and stretch goal setting, performance evaluations and development strategies. Embrace and champion change as the company continues to evolve with technology to stay ahead of trends and leading the way. Recruitment and onboarding for technology team members. On-call production support to resolve technical issues and concerns. Required Qualifications: Demonstrated ability and experience within a technology leadership role. Strong technical/development skills/hands on code review. Excellent organizational and time management skills. Ability to manage and lead multiple initiatives across multiple teams. Responds well to ambiguity and works efficiently to clarify situations and outcomes. Experience implementing in cloud infrastructure (Azure preferably). Expert level in languages such as .NET, Java, Javascript, and similar technologies. Database such as SQL, PostgreSQL or similar databases. Experience with agile and DevOps principles, test-driven development, continuous integration, and other approaches Collaborative approach to work with team members; able to mentor, participate in code reviews, support or drive design sessions. Constantly learns from both success and failure. Excellent problem-solving skills that enable you to manage through creative abrasion. Great verbal and written communication; able to effectively articulate technical vision, possibilities and outcomes. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see The role being advertised is an existing vacancy. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Referenced Salary Location Waterloo, Ontario Working Arrangement Hybrid Salary range is expected to be between $113,000.00 CAD - $163,000.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.