Senior Product Design Manager (Foundations)
Toronto, Ontario, Canada {{REMOTE}}
Senior Level
Full-Time
About the role
- Jobber is on a mission to empower home service providers to run, grow, and optimize their businesses—transforming the way small businesses operate, scale, and achieve their ambitions. We’re relentlessly customer-focused, embedding deep insights and advanced AI directly into our product to deliver exceptional experiences and tangible results for our customers
- The Foundations team sits at the core of Jobber’s product experience
- As part of Product Design, this team is responsible for the shared systems, patterns, and platform foundations that help our product scale. Their work makes it easier for teams across Jobber to build consistent, high-quality experiences across web and mobile
- Foundations brings together our design system, mobile foundations, and web patterns. By creating and evolving shared components, interaction patterns, and standards, the team helps product teams move faster without sacrificing quality, usability, or consistency
- This team partners closely with product designers, product managers, and engineers across the company. The work is highly collaborative and highly practical: solve real product needs, improve how teams build, and strengthen the experience for the service professionals who use Jobber every day
- We’re looking for a Senior Manager, Product Design to lead Foundations Design at Jobber
- This is a player-coach role. You’ll lead a small team of designers while also contributing directly to the evolution of our design system and foundational product experiences. That means setting direction, coaching people, and staying close to the work—shaping components, patterns, documentation, and standards that support quality at scale
- You’ll partner closely with engineering and product design to make sure our systems solve real product problems and are built in a way that helps teams move faster. You’ll play a key role in improving consistency, accessibility, and usability across Jobber’s platform, while helping define how our foundations evolve as the company grows
- Lead design for Jobber’s Foundations team, shaping the systems that support scalable, consistent product experiences
- Manage and support a small team of designers through coaching, feedback, and career development
- Work as a player-coach, contributing directly to component design, interaction patterns, documentation, and system improvements
- Partner closely with engineering to evolve the architecture, quality, and scalability of Jobber’s design system and platform foundations
- Collaborate with product designers across the organization to identify gaps, prioritize improvements, and make sure the system supports real product needs
- Champion consistency, accessibility, and usability across Jobber’s product experiences
- Help drive adoption of the design system by building strong relationships with product teams and making the system practical and valuable to use
- Contribute to planning and prioritization for the team, including sprint work and roadmap direction
- Refine the long-term vision for Foundations in a way that supports Jobber’s product strategy and growth
- Improve workflows, documentation, and tooling so teams can build more efficiently
- Advocate for design quality and help raise the overall craft of Jobber’s product experience- This role is a strong fit for someone who cares deeply about craft, has a systems mindset, and knows how to lead with both clarity and action. You understand that great foundations work is not just about creating reusable pieces—it’s about making the product better, helping teams be more effective, and raising the bar across the organization
- Strong skills in interaction design and systems thinking, with a portfolio that shows thoughtful, scalable product work
- 4+ years of experience managing or mentoring designers
- 4+ years of experience contributing meaningfully to a design system, component library, or platform product
- Experience improving design system adoption, governance, or contribution models
- Experience working in a player-coach leadership role, balancing people leadership with hands-on design work
- Strong communication and stakeholder management skills
- Familiarity with front-end technologies and frameworks such as HTML, CSS, JavaScript, or React. Direct contribution to front-end implementation is a strong plus
- Experience partnering closely with engineers on component implementation and front-end architecture
- A high bar for design craft and a commitment to improving quality across teams
- Motivation to build thoughtful products that help small businesses succeed
- A systems mindset and a strong instinct for patterns, frameworks, and scalable solutions
- Deep proficiency in modern design tools such as Figma, including shared component libraries
- 8+ years of experience designing digital products, ideally in complex SaaS environments
About Jobber
Software Development
1001-5000
Jobber is an award-winning software for small home service businesses.
Unlike spreadsheets or pen and paper, Jobber keeps track of everything in one place and automates day-to-day operations, so small businesses can run smoothly and provide five-star service at scale.
Jobber is used by 300,000 home service pros to serve over 27 million properties in more than 60 countries. The company continually ranks as one of Canada's fastest-growing and most innovative companies by Canadian Business and Macleans, The Globe and Mail, Fast Company, and Deloitte
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Senior Product Design Manager (Foundations)
Toronto, Ontario, Canada {{REMOTE}}
Senior Level
Full-Time
About the role
- Jobber is on a mission to empower home service providers to run, grow, and optimize their businesses—transforming the way small businesses operate, scale, and achieve their ambitions. We’re relentlessly customer-focused, embedding deep insights and advanced AI directly into our product to deliver exceptional experiences and tangible results for our customers
- The Foundations team sits at the core of Jobber’s product experience
- As part of Product Design, this team is responsible for the shared systems, patterns, and platform foundations that help our product scale. Their work makes it easier for teams across Jobber to build consistent, high-quality experiences across web and mobile
- Foundations brings together our design system, mobile foundations, and web patterns. By creating and evolving shared components, interaction patterns, and standards, the team helps product teams move faster without sacrificing quality, usability, or consistency
- This team partners closely with product designers, product managers, and engineers across the company. The work is highly collaborative and highly practical: solve real product needs, improve how teams build, and strengthen the experience for the service professionals who use Jobber every day
- We’re looking for a Senior Manager, Product Design to lead Foundations Design at Jobber
- This is a player-coach role. You’ll lead a small team of designers while also contributing directly to the evolution of our design system and foundational product experiences. That means setting direction, coaching people, and staying close to the work—shaping components, patterns, documentation, and standards that support quality at scale
- You’ll partner closely with engineering and product design to make sure our systems solve real product problems and are built in a way that helps teams move faster. You’ll play a key role in improving consistency, accessibility, and usability across Jobber’s platform, while helping define how our foundations evolve as the company grows
- Lead design for Jobber’s Foundations team, shaping the systems that support scalable, consistent product experiences
- Manage and support a small team of designers through coaching, feedback, and career development
- Work as a player-coach, contributing directly to component design, interaction patterns, documentation, and system improvements
- Partner closely with engineering to evolve the architecture, quality, and scalability of Jobber’s design system and platform foundations
- Collaborate with product designers across the organization to identify gaps, prioritize improvements, and make sure the system supports real product needs
- Champion consistency, accessibility, and usability across Jobber’s product experiences
- Help drive adoption of the design system by building strong relationships with product teams and making the system practical and valuable to use
- Contribute to planning and prioritization for the team, including sprint work and roadmap direction
- Refine the long-term vision for Foundations in a way that supports Jobber’s product strategy and growth
- Improve workflows, documentation, and tooling so teams can build more efficiently
- Advocate for design quality and help raise the overall craft of Jobber’s product experience- This role is a strong fit for someone who cares deeply about craft, has a systems mindset, and knows how to lead with both clarity and action. You understand that great foundations work is not just about creating reusable pieces—it’s about making the product better, helping teams be more effective, and raising the bar across the organization
- Strong skills in interaction design and systems thinking, with a portfolio that shows thoughtful, scalable product work
- 4+ years of experience managing or mentoring designers
- 4+ years of experience contributing meaningfully to a design system, component library, or platform product
- Experience improving design system adoption, governance, or contribution models
- Experience working in a player-coach leadership role, balancing people leadership with hands-on design work
- Strong communication and stakeholder management skills
- Familiarity with front-end technologies and frameworks such as HTML, CSS, JavaScript, or React. Direct contribution to front-end implementation is a strong plus
- Experience partnering closely with engineers on component implementation and front-end architecture
- A high bar for design craft and a commitment to improving quality across teams
- Motivation to build thoughtful products that help small businesses succeed
- A systems mindset and a strong instinct for patterns, frameworks, and scalable solutions
- Deep proficiency in modern design tools such as Figma, including shared component libraries
- 8+ years of experience designing digital products, ideally in complex SaaS environments
About Jobber
Software Development
1001-5000
Jobber is an award-winning software for small home service businesses.
Unlike spreadsheets or pen and paper, Jobber keeps track of everything in one place and automates day-to-day operations, so small businesses can run smoothly and provide five-star service at scale.
Jobber is used by 300,000 home service pros to serve over 27 million properties in more than 60 countries. The company continually ranks as one of Canada's fastest-growing and most innovative companies by Canadian Business and Macleans, The Globe and Mail, Fast Company, and Deloitte