We are looking for an HR Systems & Optimizations Analyst to join our team.

The Senior HR Systems & Optimizations Analyst is a strategic and technical expert responsible for optimizing and evolving our HR systems. This role focuses on leveraging technology—including AI and automation—to drive efficiencies, enhance user experience, reduce risk and support HR transformation initiatives. The senior analyst leads system upgrades, data governance, and special projects that align with organizational goals.

Accountabilities

• Project Lead: Manages cross-functional HR technology projects from concept to delivery. Collaborates with IT, HR, and external vendors to ensure successful system integrations and upgrades. Provides support on business case development, detailed work plan, project activities, milestones, timelines, and stakeholder communications.

• System Optimization: Oversees the upgrades and optimizations of HR systems. Looks for opportunities to create efficiencies in system usage including adoption of AI technology. Reviews and maintains highest level of data integrity and risk mitigation within HR systems.

• Business Analysis: Collaborates with key stake holders to review, design and implement business processes to meet risk management, compliance and regulatory requirements. Assesses new technologies and trends, using advanced business and technical skills to analyze complex problems and identify automated solutions.

• Process Improvement : Analyzes current HR processes and recommends technology-enabled improvements to support ongoing optimization. Develops business case for process change, oversees implementation of changes, and ensures effective knowledge transfer.

• Service Delivery : Collaborates with key stake holders (e.g. IT) to develop service delivery standards and audit processes for new assigned systems to ensure queries, systems activities and processes meet service standards. Supports HR as assessment and escalation point for assigned systems, projects and programs. Works with business process owners to understand business need and help translate requirements to technical resources to resolve with technology solutions (e.g. Oracle reports, processes, etc.).

Required Skills, Experience & Qualifications

• Bachelor’s degree (HR or related field) required; HR Analytics certification and/or Business Intelligence statistical training preferred

• CPHR designation or equivalent preferred

• Solid research, analytical, and problem-solving skills to actively participate in development of complex business solutions.

• Effective collaboration and relationship-building to align business and technical stakeholders.

• Experience informally coaching and guiding internal project or department resources preferred

• Experience working with Oracle, Service Now and Dayforce is an asset

• 5-6 years of progressive experience in HRIS roles, with a focus on systems, automation, and AI integration.

• Proven track record of leading complex HR technology projects.

• Strong attention to detail, analytical acumen, intellectual curiosity, creativity, a proven work ethic, self-directed, problem solving and advancing continuous improvement

• Excellent interpersonal and communication skills.

• Proven strong customer service focus with the ability to partner with a variety of groups to identify issues and find solutions

• Ability to perform complex tasks with little or no supervision; provide mentorship to the HR Analyst team to oversee day to day tasks

• Advanced knowledge of HRIS systems (Oracle, Dayforce, Visier, Service Now)

• Advanced skills with computer software applications, e.g. Microsoft Office suite of products

• Strong understanding of data governance, compliance, and cybersecurity.

• Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

What’s in it for you:

First, we strive to make our team members feel genuinely rewarded. You’ll have:

• Mental health coverage and resources
• Customizable health benefits, as well as topped-up parental leave
• Performance-based compensation, employee banking advantages and group RRSP matching
• Vacation time and flexible work arrangements to support your lifestyle

We are committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization. The compensation mentioned in this job posting should serve as a guide. The total cash compensation earned may vary based on a variety of factors including bonuses and/or incentives, an individual’s skills and experience, and may correlate with performance in the role.

We also provide and encourage opportunities for our employees to make a meaningful impact. After all, as a credit union we’re powered by giving back—in big ways and through small gestures. That's why we offer employees paid time off to volunteer, partner with thousands of local charities, build long-lasting relationships that help our members get ahead and commit to environmental, social and governance (ESG) practices.

By joining our team, you’ll be able to elevate your potential. Wherever your own purpose leads, we’re here to support you with award-winning in-house training programs, access to LinkedIn Learning, and reimbursement for external courses to help you get ahead.

Take the next step in your career as part of our team. Apply for this opportunity!

Candidates, please note: if you are being considered for this role, you will be required to complete a background check, such as employment verification, credit check and criminal record check.

Diversity, Equity, Inclusion & Belonging

At First West Credit Union, we embrace diversity regardless of gender identity or expression, sexual orientation, religion, race, ethnicity, age, diverse ability, and any aspect that makes someone unique. Inclusion is woven through our organization, from our employee-led network groups, hiring practices and education programs that address barriers and continually grow our equitable, diverse and inclusive culture.

We encourage people who are from equity-deserving groups to apply for a career with us, including women or non-binary people, persons with diverse abilities, Black, Indigenous Peoples, People of Colour and members of 2SLGBTQIA+ communities.

If an accommodation would help you during the process of applying or interviewing for a career with us, please let us know how we can assist you, whether it’s preparing materials in an alternate format, booking an accessible meeting room or other arrangement.

Your individuality is welcome here.

About Us

We’re a financial cooperative that does things differently. We provide time-tested advice that helps our members feel optimistic about their future, and we offer comprehensive banking solutions that enable people to confidently reach their goals. With the financial strength and extended branch network of a large financial institution, we maintain local connections to our communities and take a unique grassroots approach to service. Our more than 250,000 members and approximately 1,250 employees operate from 45 branches throughout the province of BC, under the Envision Financial, Valley First, Island Savings and Enderby & District Financial brands. Visit firstwestcu.ca for more information on First West Credit Union.

Please know we appreciate your interest in us but only candidates selected for an interview will be contacted.