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The Salvation Army in Canada logo

Case worker

Winnipeg, Manitoba
CA$22/hourly
Mid Level
full_time

About the role

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

  • Unionized position Tuesday to Saturday 1:00 p.m. to 8:30 pm (30m unpaid break)
  • Family Shelter, Salvation Army Winnipeg Centre of Hope – Winnipeg, MB R3B 0J8

Key Responsibilities Monitors the environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches as required

Develops and implements case management of assigned clients/residents; assists clients/residents in establishing goals, monitoring progress, and prepares discharge plan

Maintains and updates all appropriate documentation (including in-out and incident log books) related to clients/residents and initiates any new documentation; complete all reports required by the funder and The Salvation Army

Provides safe storage and recording of prescribed medications

Coordinates and facilitates resident programming as required

Conducts all required shift change procedures prior to and after shift change

Performs intake and discharge procedures for clients/residents as assigned

Monitors appropriate behaviour; intervenes in crisis situations, provides emotional support and advocacy as required

Distributes funds to residents in accordance with established guidelines

Engages in the development of inter-personal relationships that promote dignity and respect

Performs required scheduled check-ins of residents on passes in community; escorts residents in the community when necessary and monitors behaviour

Liaises with Police, funders, court personnel, community agencies, families, and other staff members

Provides orientation to newly hired staff, volunteers, students

Performs other duties as assigned

  • NOTE: Not all incumbents perform all of the duties described above but perform a similar range of duties.

Minimum Education Level Attained The successful job applicant will have completed high school, plus specialized courses of up to six months

Note: An alternative level of education and experience may be acceptable

Special Licenses, Diplomas, Certifications Or Requirements The successful applicant will hold/have:

Diploma or Degree in related social services field

Current Certification in First Aid/CPR

Criminal Police Record Check

Non-violent crisis intervention training

  • Minimum Prior Related Experience: One year but less than three years of prior related experience, including frontline casework experience in a social service environment.
  • Physical Effort/Dexterity Required: The performance of the job requires moderate amounts of keyboarding, and performing walk abouts, and occasionally lifting/packing clients/resident’s property/personal effects and engaging in recreational activities.
  • Concentration Required: The performance of the job requires continuously monitoring the environment, monitoring security cameras and attentiveness when interacting with clients and recording information. The performance of the job requires attentive listening and observation of body language, continuously monitoring the environment, multitasking, and reading.

Responsibility For Financial Resources The incumbent is involved in minor financial matters regularly or on a relief basis or has responsibility for the wise us of his/her own resources. He/She may be authorized to spend, disburse, or collect small amounts of cash. The incumbent has very little input into the annual budget

Responsibility For Human Resources Employment Opportunity - Posting

The Salvation Army – Prairie Division

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in

the communities of our world. Each position contributes to the mission of The Salvation Army.

The incumbent is responsible for his/her own time and effort only. He/She may demonstrate work methods to new employees, volunteers and or students

Work Environment Dealing with angry people

Abusive People

Verbal abuse

Isolation

Work schedule affecting lifestyle

The incumbent may have little to no travel required

The incumbent carries a pager/walkie talkie and will work shifts

Exposure To Hazards Physical attacks by others

Exposure to infectious diseases

Exposure to bodily fluids

Sharp objects

Other dangerous situations

Potential of physical, verbal and mental abuse within workplace (by participants)

Potential of exposure to infectious diseases

Potential of exposure to toxic chemicals

Potential of exposure to bodily fluids (human waste)

Potential of sharp and moving objects

Potential of pressures of timelines

Potential of objects falling off high shelving

Potential of slippery or wet surfaces

Potential of exposure to odors

Potential of Carpel Tunnel Syndrome

Precautionary Measures Universal precautions

Immunization for Hepatitis B

Vaccination against Tuberculosis

Current Certification in First Aid/CPR

Criminal Police Record Check

WHMIS Training

Adult Abuse Registry Check

Child Abuse Registry Check

Driver’s Abstract

Use of protective gloves

Use of protective masks (as needed)

Preferred Skills/Capabilities Successful candidates, prior to hiring, may be required to provide:

Background check consent

Education verification

  • Internal Centre of Hope Candidates: All promotions and voluntary transfers are subject to up to ninety (90) calendar day trial period for full-time positions and up to one hundred and twenty (120) calendar days’ trial period for part-time positions. In the event the successful applicant proves unsatisfactory in the position during the probationary period, or if the employee is unable or unwilling to continue to perform the duties of the new job classification, he/she shall be returned to his/her former position, wage or salary rate, without loss of seniority. Any other employee promoted or transferred because of this rearrangement of positions shall also be returned to his/her former position, wage or salary rate, without loss of seniority. Any employee returned to their former position as a result of this clause shall not have access to the grievance and arbitration procedures.

Compensation The target hiring range for this position is $21.81 to $21.81 with a maximum of $21.81.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

About The Salvation Army in Canada

Non-profit Organizations
5001-10,000

The Salvation Army is an international Christian organization that began its work in Canada in 1882 and has grown to become the largest non-governmental direct provider of social services in the country. The Salvation Army gives hope and support to vulnerable people today and every day in 400 communities across Canada and more than 120 countries around the world. The Salvation Army offers practical assistance for children and families, often tending to the basic necessities of life, provides shelter for homeless people and rehabilitation for people who have lost control of their lives to an addiction.