Job Title: Cashier / Accounts Receivable Clerk

Department: Finance

Reports To: Manager, Financial Accounting and Reporting

Salary: $28.23 - $30.97

Date: August 28, 2025

Closing date: September 4, 2025

Purpose of the Role

As a member of the Finance team and under the supervision of the Manager, Financial Accounting and Reporting, the Cashier/Accounts Receivable Clerk is expected to follow established procedures for processing receipts and sorting and filing documents after positing along with meeting deadlines. The ideal candidate will be confident, professional, optimistic and energetic, must be customer service focused and be committed to our organization and values.

The Cashier/Accounts Receivable (A/R) Clerk is directly responsible for performing data entry and related duties in posting accounts receivable payments. This includes maintaining ledgers, credit balances, and resolving account irregularities. The A/R Clerk will also administer refunds, adjustments, and any other accounting transactions related to A/R management. This position involves diplomatic interaction with customers to provide information and support in order to facilitate payments due to the corporation.

Responsibilities

The following is a list of the essential duties and responsibilities of this job. The tasks and the time spent performing each task may vary as business needs require. Windsor Essex Community Housing Corporation (WECHC) maintains the right to modify job duties and responsibilities at its discretion.

• Following all CHC A/R protocols and meeting Finance Department deadlines.
• Process from start to finish incoming payments, whether received from tenants or third parties, as follows:
  • Resident payments received including but not limited to cheques, OW direct pay, ODSP direct pay, money orders and key into the database ensuring correct distribution of receipt and proper notation.
  • Cash payments, debit payments and cheques key into the database ensuring correct distribution of receipt and proper notation.
  • Payments received via e-banking, including the data entry to ensure correct distribution in the database and tenant ledgers.
  • Prepare and process preauthorized payments (PAP’s) and review to ensure correct distribution and notation.
  • All sundry cheques received including the preparation of bank deposits.
  • Close out daily payment transactions (cash, debit, cheques) via reconciliation with the general ledger database, payment terminals and tracking sheets. Balance assigned cash float.
• Respond to internal inquiries on receivable transaction on tenant ledger.
• Correspond with tenants through appropriate means (both verbal and written communication), as required
• Maintain all records of correspondence and appropriate file notation.
• Process rent adjustments to tenant accounts, including PAP tenant refunds and other tenant refunds as assigned.
• Enter and maintain caretaker allowance in the general ledger.
• Review and processing of unposted charges and receipt batches
• NSF PAP and cheques identified, recorded and notification to tenant and site office
• Review and posting of monthly rent charge up
• Completion of N2 rent increase form for submission to site office
• Identification and clearing of prepaid tenant balances
• Maintenance of appropriate file documentation and records.
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Team members who may not possess all the requirements for a job at the time of hire are expected to attain the missing skills, knowledge and abilities required within a specified period of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Requirements:

• Completion of a post -secondary two year (2) diploma in Accounting from a recognized college or university.
• Two years (2) previous direct experience in an A/R capacity.
• Excellent computer skills, including Microsoft Word, Excel and Outlook.
• Knowledge of Yardi Property Management Systems and other financial software an asset.
• Ability to multi-task, deal with a high volume of transactions and manage time efficiently.
• Attention to detail and a high degree of accuracy.
• Sound analytical thinking, planning, prioritization and execution skills.
• Ability to respond factually and timely to enquiries from internal sources and external sources.
• Ability to take ownership of a transaction from start to finish, and detect and correct errors in processing.
• Excellent customer service and interpersonal skills, including ability to communicate effectively and professionally with a diverse client group.
• Demonstrated ability to work independently and as part of a team.
• Ability to compose routine business correspondence (e-mail and formal letters).
• Ability to learn new procedures and processes as operations and business requirements change.
• Strong work ethic and positive team attitude.

CHC is an equal opportunity employer servicing our diverse communities. Although we appreciate all applications, only those selected for an interview will be contacted. The successful candidate will be required to supply a current satisfactory criminal reference check, including a vulnerable sector check, before work can commence, if applicable.

Accessibility

CHC is committed to meeting it obligations under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require disability related accommodation to participate in our recruitment process, please contact Human Resources. Accommodation may be provided in all steps of the recruitment process.