About the role
Update Coming to the Teladoc Health Careers page URL
As part of a system transition on October 11-12, 2025, current job posting links will no longer be accessible.
To continue viewing this job or other opportunities:
-
Before October 11: Note the Job ID Number for the posting you are interested in.
-
After October 12: Visit the
Teladoc Health Careers
to search for openings using the Job ID Number or browse other openings.
_________________________________________________________________________________
Teladoc Health is the global virtual care leader, offering comprehensive virtual care solutions spanning virtual care including primary, mental health, expert medical, devices and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. Serving over 9 million Canadians, Teladoc Health has been in Canada for more than 20 years and operates in 175 countries world-wide.
We are seeking a highly motivated and detail-oriented Process Improvement Co-op Student to join our Clinical Quality team. This role will support ongoing initiatives aimed at enhancing operational efficiency, improving clinical workflows, and preparing for accreditation readiness. The student will work closely with cross-functional teams including nursing, clerical staff, and clinical leadership to identify gaps, streamline processes, and implement sustainable improvements.
Job Responsibilities:
- Workflow Mapping & Analysis
- Document current-state workflows
- Identify bottlenecks and propose future-state process improvements.
- Process Optimization
- Support the development and refinement of Primary Health Care and Family Care Team workflows.
- Assist in building tools for tracking receipt, provider review, and follow-up actions for key clinical processes
- Quality Assurance
- Participate in audits to identify missing results and gaps in documentation.
- Help define sampling protocols and quality checklists for results management.
- Data & Documentation Support
- Assist in organizing and updating SOPs, job aids, and training materials.
- Contribute to the development of dashboards or trackers using Excel or Myle.
- Stakeholder Engagement
- Collaborate with nurses, clerks, and physicians to gather feedback on process pain points.
- Support communication efforts around new workflows and responsibilities.
Required Skills:
- Currently enrolled in a post-secondary program in Health Administration, Engineering, Business, Quality Improvement, or related field.
- Strong organizational and analytical skills.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Excellent written and verbal communication.
- Interest in Process improvement, healthcare quality, patient safety, and operational excellence
Work Environment:
In-office based role
Why Join Teladoc Health?
Impactful, Connected Healthcare: Support millions of Canadians across the country with accessible care within rural regions & provincial health systems, at no cost to patients.
Focus on Quality & Safety: Upholding the highest excellence of clinical quality standards is paramount to Teladoc Health.
Collaborative, Supportive Network: Our diverse community is dedicated to transforming healthcare in Canada. Be a part of a growing team across Canada, that thrives on engagement, learning and growth.
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses innovative platforms to provide accessible care across the full continuum of care, at every stage in a person’s health journey.
Growth and Innovation: We are growing rapidly - Come grow with us and support our expanding mission to make healthcare more accessible.
Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at RecruitmentAccessibilityRequestsCanada@teladochealth.com
About Teladoc Health
Teladoc Health empowers all people everywhere to live their healthiest lives by transforming the healthcare experience. As the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Teladoc Health leverages more than two decades of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. For more information, please visit www.teladochealth.com or follow @TeladocHealth on X.
About the role
Update Coming to the Teladoc Health Careers page URL
As part of a system transition on October 11-12, 2025, current job posting links will no longer be accessible.
To continue viewing this job or other opportunities:
-
Before October 11: Note the Job ID Number for the posting you are interested in.
-
After October 12: Visit the
Teladoc Health Careers
to search for openings using the Job ID Number or browse other openings.
_________________________________________________________________________________
Teladoc Health is the global virtual care leader, offering comprehensive virtual care solutions spanning virtual care including primary, mental health, expert medical, devices and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. Serving over 9 million Canadians, Teladoc Health has been in Canada for more than 20 years and operates in 175 countries world-wide.
We are seeking a highly motivated and detail-oriented Process Improvement Co-op Student to join our Clinical Quality team. This role will support ongoing initiatives aimed at enhancing operational efficiency, improving clinical workflows, and preparing for accreditation readiness. The student will work closely with cross-functional teams including nursing, clerical staff, and clinical leadership to identify gaps, streamline processes, and implement sustainable improvements.
Job Responsibilities:
- Workflow Mapping & Analysis
- Document current-state workflows
- Identify bottlenecks and propose future-state process improvements.
- Process Optimization
- Support the development and refinement of Primary Health Care and Family Care Team workflows.
- Assist in building tools for tracking receipt, provider review, and follow-up actions for key clinical processes
- Quality Assurance
- Participate in audits to identify missing results and gaps in documentation.
- Help define sampling protocols and quality checklists for results management.
- Data & Documentation Support
- Assist in organizing and updating SOPs, job aids, and training materials.
- Contribute to the development of dashboards or trackers using Excel or Myle.
- Stakeholder Engagement
- Collaborate with nurses, clerks, and physicians to gather feedback on process pain points.
- Support communication efforts around new workflows and responsibilities.
Required Skills:
- Currently enrolled in a post-secondary program in Health Administration, Engineering, Business, Quality Improvement, or related field.
- Strong organizational and analytical skills.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Excellent written and verbal communication.
- Interest in Process improvement, healthcare quality, patient safety, and operational excellence
Work Environment:
In-office based role
Why Join Teladoc Health?
Impactful, Connected Healthcare: Support millions of Canadians across the country with accessible care within rural regions & provincial health systems, at no cost to patients.
Focus on Quality & Safety: Upholding the highest excellence of clinical quality standards is paramount to Teladoc Health.
Collaborative, Supportive Network: Our diverse community is dedicated to transforming healthcare in Canada. Be a part of a growing team across Canada, that thrives on engagement, learning and growth.
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses innovative platforms to provide accessible care across the full continuum of care, at every stage in a person’s health journey.
Growth and Innovation: We are growing rapidly - Come grow with us and support our expanding mission to make healthcare more accessible.
Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at RecruitmentAccessibilityRequestsCanada@teladochealth.com
About Teladoc Health
Teladoc Health empowers all people everywhere to live their healthiest lives by transforming the healthcare experience. As the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Teladoc Health leverages more than two decades of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. For more information, please visit www.teladochealth.com or follow @TeladocHealth on X.