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Operations Supervisor

Toronto, ON
Mid Level

About the role

Security Guard Group, a leading provider of security services to clients with complex needs, is offering an exciting career opportunity for a motivated individual to join our team as an Operations Supervisor. This role will allow you to develop essential skills for future career growth, while our industry-leading training programs will enhance your professional development and open potential avenues in law enforcement and beyond.

Reporting to the Director of Operations, the Operations Supervisor will play a key role in managing the day-to-day operations withinToronto and the Greater Toronto Area.

Responsibilities include:

-**Scheduling and Administration:**Oversee employee scheduling, manage time-off requests, and ensure all shifts are covered efficiently. -**Client and Employee Communication:**Serve as a primary point of contact, addressing concerns and inquiries from both clients and employees. -**Compliance and Discipline:**Monitor compliance with company policies and procedures; handle commendations and disciplinary actions as necessary in tandem with the Human Resources Department. -**Operational Support:**Operate company vehicles, manage expense accounts, and perform other tasks as required. -**Team Leadership:**Mentor, train and support the security team, promoting a positive work environment and ensuring team success.

###Requirements

-**Performance Record:**No written warnings, formal complaints, or disciplinary actions within the last 36 months at their previous employer. -**Transportation:**Must own a vehicle and hold a Class G Driving License; candidates must be over 25 years old for insurance purposes. -**Technical Proficiency:**Familiarity with technology and cloud-based software, including Windows operating systems, Google Workspace, and Android smartphones. -**Communication Skills:**Strong verbal and written communication skills with excellent grammar, spelling, proofreading, and composition abilities. -**Organizational Skills:**Ability to establish priorities and manage multiple responsibilities in a high-demand work environment. -**Teamwork and Independence:**Capable of working independently as well as part of a team, handling confidential and sensitive matters professionally. -**Availability:**No restrictions on availability and must maintain an open availability status for the duration of his/her employment with the company.

  • Ability and willingness to travel to London, ON's Head Office on bi-weekly basis to participate in staff meetings when necessary.

Highschool Diploma

About Security Guard Group Limited

Construction
201-500

Security Guard Group (SGG) is a security services agency that was incorporated by a group of security professionals who were previously employed by Ontario's largest security firms. At SGG we intend on becoming Southwestern Ontario's leading provider of full risk assessment, loss prevention, and security guard services. Our management team has a combined experience of 30+ years in the Private Security Industry.

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