Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Tasks: Plan and organize daily operations. Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Determine merchandise and services to be sold. Locate, select and procure merchandise for resale. Develop and implement marketing strategies. Resolve issues that may arise, including customer requests, complaints and supply shortages. Supervise office and volunteer staff. Experience: 2 years to less than 3 years. Green job: Involves duties and responsibilities that lead to positive environmental outcomes.