The Program At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 700-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $50 million.

The Strong families program, under contract by Children's Services, uses Signs of Safety and strengths-based approach, to support youth & families in Cold Lake and area with developing healthy interpersonal skills, self-esteem, conflict management, parenting, home management, financial skills, and overcoming barriers such as addictions and mental health.

The Position The Family Support Worker works directly with families, youth, children and adults to facilitate home and community visits aimed at strengthening and preserving families. Family Support Workers convene and facilitate family care teams to provide support and ensure best outcomes.

Scheduling One (1) permanent full-time position that will work 40 hours per week;

• 0830-1630 Monday through Friday.
• Position will require flexibility, in order to support families during evenings & weekends to accommodate children & family schedules and supporting supervised visitation.

Preference for qualified Indigenous (First Nations, Inuit and Metis) applicants with strong cultural ties to the community.

**Qualification requirements deem this to be Family Support Worker level 2.**

In Your Role You Will

• Travel in your own vehicle (mileage reimbursed ) to family homes and communities in the service area.
• Determine family needs/develop goal-based service plans through assessments and discussions with the youth/families.
• Record and report client progress.
• Provide resources and model - communication, boundaries, behavior management, child development, effective problem solving or other relevant information related to outlined client goals
• Support children & families to connect with community resources/programs (recreation, child care, employment supports & job coaching, addictions support, family counselling, etc.) to build a support network for future growth and success.
• Advocate for clients when appropriate
• Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

• A passion for working with families within your community
• Diploma or Bachelor Degree in Social Work, Child and Youth Care, Social Service Worker, Addictions, etc.
• 2+ years social work experience in family supports, intervention, youth work, trauma informed care, addictions, kinship/foster care, etc.
• Valid Driver’s License, reliable vehicle with appropriate insurance, and clean driver’s abstract
• Awareness of applicable community resources to meet client needs
• Knowledge of indigenous culture is an asset
• Experience working with computer software systems
• Highly motivated and able to work independently

What Taproot Community Support Services Does At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we’re building a company we’re proud of.

Our Employees Enjoy

• Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
• Work/life balance
• Learning and career development opportunities
• Competitive wages and salaries
• Paid vacation and benefits for eligible employees
• Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
• Matching RRSP plan for eligible employees within Alberta
• Professional development opportunities and job-related training
• Employee and Family Assistance Program
• Long Service Milestone rewards
• Employee referral bonus program
• A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website: taproot.ca

We recognize that equity diversity and inclusion (EDI) is an important element in our work and in our day to day lives.

No telephone calls please. Only those candidates selected for an interview will be notified.