Revenue Recovery Package Handler - Surrey Early AM/Preload
About the role
Primary Job Posting Location:
Surrey, British Columbia Canada
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary
The Revenue Recovery Package Handler supports UPS revenue protection by accurately handling, scanning, measuring, and verifying packages to ensure correct billing and compliance with company standards. This role plays a critical part in identifying discrepancies in package data (weight, dimensions, service level) to prevent revenue loss while maintaining safe and efficient operations.
Key Responsibilities
Accurately scan, weigh, and dimension packages using approved systems (e.g., NSDS, DWS, handheld scanners).
Identify and correct billing discrepancies, including incorrect weights, dimensions, service levels, or missing data.
Ensure packages are processed in compliance with UPS revenue recovery procedures and audit standards.
Maintain a high level of data accuracy and attention to detail to support revenue integrity.
Safely lift, move, push, and position packages following UPS safety methods and ergonomics guidelines.
Communicate effectively with Operations, Clerks, and Supervisors regarding exceptions or system issues.
Meet or exceed productivity, quality, and valid scan targets.
Report damaged packages, irregulars, or system issues promptly.
Maintain a clean, organized, and safe work area.
Comply with all company policies, safety rules, and security procedures.
Required Qualifications
Ability to stand, bend, lift, and carry packages up to 70 lbs. weight limits.
Basic computer skills and ability to use scanning and dimensioning equipment.
Strong attention to detail and accuracy.
Ability to work in a fast-paced, time-sensitive environment.
Dependable, punctual, and able to work assigned shifts.
Preferred Qualifications
Previous package handling or warehouse experience.
Familiarity with revenue recovery processes or audit-based work.
Understanding of UPS systems, scanning compliance, or billing accuracy.
Strong teamwork and communication skills.
Key Performance Indicators (KPIs)
Valid scan percentage
Accuracy of weight and dimension captures
Revenue recovery compliance rate
Productivity and throughput
Safety and attendance records
Work Environment
Warehouse / hub environment
Exposure to moving equipment and conveyor systems
Shift-based work, including early mornings, evenings, or peak periods
Shift Timings
5 AM to 9:30 AM
UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.
About UPS
Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re more than 500,000 UPSers strong, with operations around the globe.
As a transportation and logistics leader, we are proud to offer innovative solutions to our customers—both big and small. We also support the communities we serve. Just take a look at The UPS Foundation’s social impact report!
Headquartered in Atlanta, we can be found on the web at ups.com and about.ups.com. Job seekers can visit upsjobs.com to learn more. Our active social media channels include Facebook, Instagram, Twitter, YouTube, and TikTok.
Facebook: www.facebook.com/ups Instagram: www.instagram.com/ups/ Twitter: www.twitter.com/ups TikTok: UPS YouTube: www.youtube.com/ups
Website https://about.ups.com/ The UPS Foundation’s social impact report: https://about.ups.com/us/en/social-impact/reporting/the-ups-foundations-social-impact-report.html Career Site upsjobs.com
Revenue Recovery Package Handler - Surrey Early AM/Preload
About the role
Primary Job Posting Location:
Surrey, British Columbia Canada
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary
The Revenue Recovery Package Handler supports UPS revenue protection by accurately handling, scanning, measuring, and verifying packages to ensure correct billing and compliance with company standards. This role plays a critical part in identifying discrepancies in package data (weight, dimensions, service level) to prevent revenue loss while maintaining safe and efficient operations.
Key Responsibilities
Accurately scan, weigh, and dimension packages using approved systems (e.g., NSDS, DWS, handheld scanners).
Identify and correct billing discrepancies, including incorrect weights, dimensions, service levels, or missing data.
Ensure packages are processed in compliance with UPS revenue recovery procedures and audit standards.
Maintain a high level of data accuracy and attention to detail to support revenue integrity.
Safely lift, move, push, and position packages following UPS safety methods and ergonomics guidelines.
Communicate effectively with Operations, Clerks, and Supervisors regarding exceptions or system issues.
Meet or exceed productivity, quality, and valid scan targets.
Report damaged packages, irregulars, or system issues promptly.
Maintain a clean, organized, and safe work area.
Comply with all company policies, safety rules, and security procedures.
Required Qualifications
Ability to stand, bend, lift, and carry packages up to 70 lbs. weight limits.
Basic computer skills and ability to use scanning and dimensioning equipment.
Strong attention to detail and accuracy.
Ability to work in a fast-paced, time-sensitive environment.
Dependable, punctual, and able to work assigned shifts.
Preferred Qualifications
Previous package handling or warehouse experience.
Familiarity with revenue recovery processes or audit-based work.
Understanding of UPS systems, scanning compliance, or billing accuracy.
Strong teamwork and communication skills.
Key Performance Indicators (KPIs)
Valid scan percentage
Accuracy of weight and dimension captures
Revenue recovery compliance rate
Productivity and throughput
Safety and attendance records
Work Environment
Warehouse / hub environment
Exposure to moving equipment and conveyor systems
Shift-based work, including early mornings, evenings, or peak periods
Shift Timings
5 AM to 9:30 AM
UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.
About UPS
Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re more than 500,000 UPSers strong, with operations around the globe.
As a transportation and logistics leader, we are proud to offer innovative solutions to our customers—both big and small. We also support the communities we serve. Just take a look at The UPS Foundation’s social impact report!
Headquartered in Atlanta, we can be found on the web at ups.com and about.ups.com. Job seekers can visit upsjobs.com to learn more. Our active social media channels include Facebook, Instagram, Twitter, YouTube, and TikTok.
Facebook: www.facebook.com/ups Instagram: www.instagram.com/ups/ Twitter: www.twitter.com/ups TikTok: UPS YouTube: www.youtube.com/ups
Website https://about.ups.com/ The UPS Foundation’s social impact report: https://about.ups.com/us/en/social-impact/reporting/the-ups-foundations-social-impact-report.html Career Site upsjobs.com